Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
4
Wonderful
on November 11, 2024
Posted by: 502newyork
[This review was collected as part of a promotion.] The bacteria lasts longer, it is bigger and faster, the only thing I would have liked was that the visor would move.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful
on November 11, 2024
Posted by: Chapin502
[This review was collected as part of a promotion.] The bacteria lasts longer, it is bigger and faster, the only thing I would have liked was that the visor would move.
Value
4
Response from Samsung USBy Social Commerce, November 13, 2024
Thank you for reaching out to share your feedback with us, Miku18. We strive to provide our customers with the best experience possible, and your insights are essential to that effort. We're pleased to hear that you've enjoyed the longevity of your watch's battery. Our latest watch battery is designed to go the distance, even during your longest workouts. With the power-saving mode, you can achieve up to 100 hours of battery life. Additionally, when using the exercise power-saving mode, you can expect up to 48 hours of battery life. We noted your suggestion about the bezel not being able to move. The Watch Ultra is equipped with a digital bezel as opposed to a physical one. If you have any further comments, questions, or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Priscilla M
from Cheyenne WY
Expertise:Expert
Verified Purchase:Yes
My bf loved his gift and uses it everyday. He spends a lot if time exploring it too.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Andy
Verified Purchase:Yes
Big shiny screen very strong. I love orange color.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the watch ultra
on November 12, 2024
Posted by: Watch5toultra
[This review was collected as part of a promotion.] I switched from pro 5 to watch ultra. Love the features that ultra offers
Value
5
Written by a customer while visiting Samsung US
Posted by: Yosyp
Verified Purchase:Yes
I am very satisfied, only I am confused by the fact that Viber cannot be installed, and everything else is fine.
Written by a customer while visiting Samsung US
Posted by: Mark
from Seattle, WA
Expertise:Beginner
Verified Purchase:Yes
It's a great watch when it works. It locked up and nothing would work, so I had to let it run out of battery and then recharge it and then restart it. Maybe I should shut it off at night?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy Social Commerce, November 12, 2024
Thank you for sharing your thoughts on the Galaxy Watch Ultra, Mark. We strive to provide our customers with the best experience possible. The Watch Ultra features our most powerful smartwatch processor, delivering next-gen processing power supported by Galaxy AI. If you're noticing that the watch screen is slow to respond, freezes, or becomes unresponsive, there are a few possible reasons for this. These may include outdated software, the presence of a third-party app, or the physical condition of the watch itself. Additionally, factors such as unclean hands, the use of optional accessories, gloves, and sharp objects can also affect the screen's responsiveness. To enhance performance, try forcing the watch to reboot by pressing and holding both buttons until "Rebooting..." appears, and ensure that the software is updated regularly for optimal functionality. Be sure to check out the link attached for additional options to help troubleshoot. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
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smsng.us/X-Messages
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https://www.samsung.com/us/support/troubleshooting/TSG01003105/
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smsng.us/Facebook-Messenger
smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Feature
on November 12, 2024
Posted by: ReadyFreddy
None &hhhhhhhjo
This particular feature truly enhances the user experience. It simplifies a process that was once quite cumbersome. The intuitive design makes it easy for anyone to use, regardless of their technical skills. This is a welcome addition to an already impressive app. I applaud the developers for their ingenuity and commitment to improvement.
Written by a customer while visiting Samsung US