Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
True Ultra Watch
on November 2, 2024
Posted by: JDTX903
[This review was collected as part of a promotion.] I switched watches and I must say this is a true Ultra Watch. Hefty, built touch and a real nice accessory in the ecosystem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice watch but jury is still out on battery life
on November 2, 2024
Posted by: M AB
from Miami
Expertise:Expert
Verified Purchase:Yes
I recently upgraded from the Watch5Pro to the Ultra. The new design, larger size, and advertised "longest battery" were major factors in going for Ultra. After 1 month of ownership, the battery life has not held up to its promise w similar use habits of the Watch5 Pro. I hope this will change as the watch learns/adapts further to my usage, which is average.
Features
5
Performance
4
Design
5
Written by a customer while visiting Samsung US
Posted by: Samsung fan
from Atlanta
Verified Purchase:Yes
Largely unresponsive when notifications appear. Least favorite of my smartwatches and that’s surprising.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
2
Response from Samsung USBy Social Commerce, November 3, 2024
We appreciate you sharing your feedback on the Galaxy Watch Ultra. We hate to see that the responsiveness has not met your expectations, especially when you get notifications. For cases with the Galaxy Watch Ultra being slow or unresponsive, we recommend a few troubleshooting steps. Start by checking that your watch is running the latest software version, as updates often contain fixes for performance problems. Next, consider removing any screen protectors or accessories that could interfere with touch sensitivity, especially if you’re experiencing lag with the touchscreen. If the watch continues to perform poorly, you may want to restart or reset the device to clear any temporary software bugs. Restarting can help resolve minor software issues, while a factory reset could be useful if other solutions don’t work. Just remember to back up any important data before performing a reset. Check out the link attached for additional options to help optimize your watch's performance. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Cliff
from San Antonio
Expertise:Intermediate
Verified Purchase:Yes
Excellent so far. Waiting for cal tracker to be added to all watch faces with step counter. Also keep going bigger. Bigger is better on a man's watch. I am loyal samsung but a converted Invicta watch wearer. Go big ill buy it
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Candido
from Miami, Fl
Expertise:Intermediate
Verified Purchase:Yes
Best watch ever! To be made...love the larger display...makes it easier to manuever and get around on the watch!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ranger
Expertise:Intermediate
Verified Purchase:Yes
The galaxy watch ultra is an excellent watch but I really do wish the bezel could turn mechanically.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Clem
from Orlando Florida
Expertise:Expert
Verified Purchase:Yes
Amazing watch. Beautiful, perfect size and great build. For sure my favorite Samsung watch of all time and I believe I have use every Samsung watch there is.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing durability
on November 3, 2024
Posted by: Chino0217
[This review was collected as part of a promotion.] I love AI to have it in may watch Ultra
Very nice and performance with the necessary you needs
Value
5
Written by a customer while visiting Samsung US