Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Ultra cool
on October 28, 2024
Posted by: Cadillac
[This review was collected as part of a promotion.] The perfect size.. easy to use everything is bigger in Texas and the watch ultra fits right in
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch has great features
on October 28, 2024
Posted by: Ironman
[This review was collected as part of a promotion.] Has the galaxy AI a very good and nice option to deal with and i like all the samsung products and very effective and heavy duty.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Watch Samsung has made for large wrists
on October 28, 2024
Posted by: WhiskeyWagon
[This review was collected as part of a promotion.] The Samsung Galaxy Watch Ultra is a beast of a smartwatch. I've been using it for a few months now and I'm really impressed.
The first thing that struck me was the battery life. It's insane! I can easily go two days without charging, even with heavy usage. That's a game-changer for me. I used to have to charge my watch every night, but now I can just wear it and forget about it.
The large screen is another big plus. It's easy to read, even in bright sunlight. The display is also really sharp and vibrant. I love the way it looks.
The fitness tracking features are also top-notch. The GPS is accurate and the heart rate monitor is reliable. I've used it for crossfit and long distance walking while pushing the kid in the stroller and it's always performed well. The sleep tracking is also pretty good. It gives you a detailed breakdown of your sleep, including your sleep stages, your heart rate variability, and when you snore.
Overall, I'm really happy with the Samsung Galaxy Watch Ultra. It's a great smartwatch for anyone who wants a feature-rich device with excellent battery life. I would definitely recommend it to anyone looking for a new smartwatch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is one the best out there.
on October 28, 2024
Posted by: Esdras84
[This review was collected as part of a promotion.] I just got this watch and just find it so useful as I can use it to do much more than my previous watch pro.
Strongly recommend for those who want the beauty and the beast.
Strongly recommend for those who want the beauty and the beast.
Value
5
Written by a customer while visiting Samsung US
Posted by: Billy
from Las vegas
Verified Purchase:Yes
Samsung expert chat answered some questions about this watch for me. Too bad they were not true. This watch does nothing more than the watch 4 classic I traded for it. Would rather have the 4 back as it suited me better. Certain function don't work without cellular service, battery drains quickly, watch face is wider than my arm and it looks stupid. Very limited on bands because they are designed only for this watch. You can buy adapters, but why? Just not what I expected or wanted but I'll live with it.
Response from Samsung USBy Social Commerce, October 29, 2024
Thank you for sharing your thoughts about the Galaxy Watch Ultra, Billy. This innovative smartwatch is built with advanced features, including Sapphire Crystal glass and all-terrain glass, which are specifically designed to provide exceptional resistance against dust, snow, rain, and other challenging elements. The Watch Ultra's robust construction includes a titanium casing that not only enhances its durability but also keeps it lightweight for comfort during extended wear. Again, we appreciate all the concerns you've brought to our attention. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please check out the link that provides options to help increase your watch's battery life. The Galaxy Watch Ultra features a new, dynamic lug system for attaching bands, which are exclusive to this model and incompatible with other Galaxy watches. Among the options, the Marine Band dries quickly after being submerged and includes a titanium lock, available in dark gray, green, orange, and white. The Trail Band boasts a latch and hook buckle structure made from flexible, lightweight material, and comes in orange, dark gray, and white sand. Finally, the Peakform Band is perfect for all workouts, constructed from tightly woven, durable fabric with an inner ripple design and a wide titanium buckle, also offered in orange, dark gray, and white sand. If you have any further concerns or require further assistance, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3
Thin Glass, delicate watch!
on October 28, 2024
Posted by: ThinSkin
from Florida
Expertise:Intermediate
All good with this device, EXCEPT the glass over the screen is VERY VERY thin and will crack EASILY. Don't bump it against anything hard. Mine broke in 45 days!
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
3
Response from Samsung USBy Social Commerce, October 29, 2024
We appreciate you sharing your thoughts about the Galaxy Watch Ultra with us. The Watch Ultra features Sapphire Crystal glass and all-terrain glass, designed to withstand dust, snow, rain, and more. Its titanium and cushioned design provides a durable yet lightweight casing, making it ready for tough environments. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. We recommend reaching out to us at Samsung Support so that we can look into what can be done to help get this resolved. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Dannydolittle
from West Covina California
Expertise:Intermediate
Verified Purchase:Yes
I've been happy with the 1,3 and 4 classic. Sofar 👍🏼. Now it's the Ultras turn
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Josh
Verified Purchase:Yes
Love the watch but the blood pressure does not pull up at all
Written by a customer while visiting Samsung US