Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Kimberley Sweetser
Verified Purchase:Yes
This is a beautiful watch. It has a very comfortable wrist band that stays in place. The watch has some weight to it that I don't notice when on my wrist, and it is easy to forget I am wearing it. I especially like the features that track my daily walking, looks for sleep apnea, tracks my heart rate and provides ECG testing.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Jacky
from LA
Verified Purchase:Yes
I have owned a few Samsung smart watches but I will say this so far is the best that Samsung made. It has the brightest screen, the most feather compare what I have before. It's been a big challenge for me to learn all the functions but that's the fun part of playing with my new watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jeremy V
from Burnsville, MN
Expertise:Expert
Verified Purchase:Yes
I have, for the most part, enjoyed the 7 Ultra. The screen is bright, the UI is very responsive via touch or button, and the activity monitoring is great. What isn't great is the battery life. This has a much newer chipset that is more power efficient (supposedly) but in the end the truth is the battery life is significantly worse. I don't know that I could get through even a 2nd day on a charge with light to moderate usage. The 5 Pro, with AoD on, could last *almost* 3 full days if I don't wear it to bed and with daily average usage would end with between 75 and 80 percent left of the battery. The 7 Ultra, on the other hand, averages between 40 and 60 percent by the end of the day. While I do typically charge my watch nightly, the ability to NOT have to do that is far superior of a feature. I'll keep the watch, for sure, but dang if the battery life isn't even close to being on par with a 2+ year old watch. A little disappointing.
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy Social Commerce, October 24, 2024
We appreciate you sharing your experience with the Galaxy Watch 7 Ultra, Jeremy. It's great to hear that you're enjoying the bright display, responsive Ul, and reliable activity monitoring. However, we hate to see that the battery life isn't meeting your expectations, especially in comparison to the 5 Pro. While the Galaxy Watch 7 Ultra does feature a more advanced chipset, battery performance can vary based on several factors like screen brightness, notifications, and apps running in the background. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. We recommend checking out the link attached which should help optimize your watch's battery life. If this continues to be your experience, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Loyal Samsung watch
from Alabama
Expertise:Intermediate
Verified Purchase:Yes
I love the watch, I am really happy that the the edge and ridge of the design keeps the glass from cracking as easily as the 6. I don't like the manly looking watch bands. There should be a slimmer more feminine version of the band for ladies not just colors. Other than that it works great, keeps my steps, monitors my sleep, and reminds me to take my medication daily. I would recomend this watch to friend and family.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Best watch I have ever owned hands down
on October 24, 2024
Posted by: F15mechanic63
[This review was collected as part of a promotion.] This watch has made my life so much easier. I love the idea waking up and veiw my energy score to help determine how I should proceed for the rest of the day. Also my medication reminders help keep on top and not miss any doses. When I'm out and about I have had people what watch I'm wearing. I gladly tell them them it's my Samsung Galaxy Ultra and where to go to get one. Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Posted by: Joe Moerler
Expertise:Expert
Verified Purchase:Yes
Excellent battery life massive improvement over the 4
Written by a customer while visiting Samsung US
Posted by: Kendawg
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
Only had it for 2 weeks and I'm getting about 3 and a half days on a fully charge. Nothing negative to say this far. The best Samsung watch to me in my opinion.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Sergio S
from San Francisco, CA
Expertise:Intermediate
Verified Purchase:Yes
Love the watch: the performance and the screen stand out.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US