Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Great features and excellent phone companion
on August 1, 2024
Posted by: JayAndel
[This review was collected as part of a promotion.] I use my watch as an extension of my phone. It's a great companion to the galaxy phone. I have a panic disorder so it helps keep track of my heart rate, and if you leave your phone at home you can still use the watch to message. I actually left my phone on the way to the gym and was able to message my partner so I could get it. I do like the Galaxy AI features also. It's nice yo have live translate when you travel or have Galaxy AI help you find what you need. I also have the Galaxy buds 3 pro to help with call translations and such. All in all, they are great to have and use in every day life. Looking forward to the S25 Ultra soon!
Value
5
Written by a customer while visiting Samsung US
Posted by: Max Serg
from Seattle
Expertise:Intermediate
Verified Purchase:Yes
I've upgraded my pro5 to ultra, now I'm having better battery life and faster response. I'm satisfied
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: FL452
from Florida
Verified Purchase:Yes
Step overstated it count even when I'm not wearing the watch compare to the phone count there is a variance between 1000 to 2000 steps per day difference
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, September 12, 2024
Hi FL452. We appreciate your outreach! Your feedback is important as we continue to make improvements. We noticed you reached out to review the Galaxy Watch Ultra. If the step or heart rate tracking features are not working properly on your watch, the watch band or strap may be too loose or the watch's software might need updating. However, a simple reboot may solve the problem. First, make sure to check the watch's fit. If the watch is too loose or has a dirty sensor, this can make it difficult to track steps and heart rate. Next, reboot this watch. Press and hold the Home key (Power key) and Back key simultaneously for 7 seconds, until the watch displays "Rebooting..." When the watch has finished booting, test the step and heart rate trackers. Also, make sure to check and make sure that your watch is running the latest software update available. Check out the link attached for additional options to help resolve this. If the counter is still inaccurate after doing so, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
smsng.us/Samsung- Support
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smsng.us/Samsung-Community
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smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch ever!
on August 12, 2024
Posted by: LoveMyAISamsung
[This review was collected as part of a promotion.] The Samsung Ultra and Galaxy AI enable me to maintain constant connectivity, enhancing my productivity. The AI is particularly useful in assisting me with composing responses to work emails and text messages, identifying and correcting grammatical errors. Additionally, it offers suggestions for rephrasing sentences to improve their clarity and professionalism. Furthermore, the watch facilitates health monitoring and enables me to efficiently read and respond to messages. The combination of these devices empowers me to achieve exceptional productivity.
Value
5
Written by a customer while visiting Samsung US
Posted by: Scottdl51
from Northern Utah
Verified Purchase:Yes
It's pretty close to perfect for my needs. This rating app/web is a tre pain. Is there a reason its so hard to rate your products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Tdmacl
from Detroit
Expertise:Intermediate
Verified Purchase:Yes
Does not perform BP feature as advertised. Disappointed.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 19, 2024
We appreciate you sharing your candid feedback with us, Tdmacl. Your feedback is always welcome. We noticed you reached out regarding the Galaxy Watch Ultra. The Samsung Health app will work alongside your Galaxy Watch7 or Galaxy Watch Ultra to create a personalized energy score that is based on your sleep data, blood oxygen level, snoring time, skin temperature, and heart rate. You can measure and keep track of your blood oxygen level. The Watch Ulra also allows you to enter and keep track of your blood pressure data. We hope that this clarifies everything for you. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003510/ (Watch Ultra Features)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003510/ (Watch Ultra Features)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Spectacular
on November 10, 2024
Posted by: Joseph
[This review was collected as part of a promotion.] Beautiful and Wonderful! Much better than my trade in Watch 4 Classic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features, few issues
on November 10, 2024
Posted by: ThomasTherper
[This review was collected as part of a promotion.] The AI on this thing is great, the bixby also on it happens to be better and more consistent than my actual phone does.
The water resistance, automatic walking and exercise traking has helped me many times before and it is as far as I'm concerned better than my previous galaxy watch 4 classic I switched from.
I use it and wear it all the time and the added compass though nit very helpful for me all the time is still awesome, it also check my body readiness from yesterday's activity and score it which is great for me whi sleeps at 1 AM.
Bitter feature is the big orange button on the side that allows me to quickly access my workouts that I use 4 - 5 times a week, which I will add is VERY accurate to the workouts.
All in all, definitely worth the money and upgrade, it is water resistant though I wouldn't suggest risking it in the shower. Amazing investment.
Value
5
Written by a customer while visiting Samsung US