Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Mike k
from Lancaster, CA.
Verified Purchase:Yes
Great watch!! Im a 55 yr. Old man with weakened eyesight...i had the watch 6 and had trouble following my health and inputting data because of eyesight...the ultra makes easier for me to see my watch after doing my workouts. Its a big watch, but very comfortable!! Would highly recommend this watch to my family and friends.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Marine style
on September 28, 2024
Posted by: JokerNguyen
from California
Expertise:Expert
Love my Ultra Watch <3<3 so much .Very reliable and feel good. Fan of Samsung
THANKYOU !!!
THANKYOU !!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dcrow1970
from Dallas, TX
Verified Purchase:Yes
I was not sure this watch was worth the price. I was skeptical. I am so impressed with this watch. I love how so many features from my phone seem to be improved, the connectivity is amazing and the crisp brightness of the colors of the faces is awesome. I love this watch and can not wait for other items for apps to be approved by FDA so we get more features. I love all the options for faces, apps, etc..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
A smart watch with default annoying notifications.
on September 28, 2024
Posted by: Carmine
from United States
Expertise:Intermediate
Verified Purchase:Yes
Bloatware with annoying notifications that can't be removed or turned off. The Samsung Health App has a 'daily activities reminder' that will go off literally every day, often waking me up if I try to wear my watch to sleep, so defeating the purpose of wearing it to sleep. Its functions are otherwise fine, though the actions that can be assigned to the action button (middle side button) are extremely limited.
I have tried everything I can think of to turn off the annoying Samsung Health daily activity reminder notifications, but nothing works. I've tried reaching out to Samsung, and they want me to call in and waste an entire day to be told "well... it needs the notifications to function..." because they made an app with annoying notifications that can't be turned off.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, September 30, 2024
Thanks for reaching out, Carmine. It's always great to hear from our valued customers. We see that you reached out to share your thoughts on the Galaxy Watch Ultra. The latest Samsung smartwatches are packed with a more powerful processor, high-precision GPS, and next-gen BioActiveSensors. And guess what? They now come with Galaxy AI, your very own personal coach that never stops working, analyzing your data to help you conquer each day like a champion! We noted your concerns about wanting to adjust the Samsung Health notification and unused apps. We'd like to gather more information regarding the specific apps you referring to. As far as the notifications, you can manage your Samsung Health notifications on your watch to ensure all of your activities are detected properly. When you’re active for 10 minutes, your watch will detect and record your movements and exercises automatically. You’ll also receive a vibration alert when your actions are recorded. Additional alerts for Workout detections and Inactivity can be adjusted as well. Check out the link attached for specific instructions on how to do so. Please reach out to us at Samsung Support so that we can gather more information regarding the apps you want to remove. We look forward to hearing from you! -Kelvin
https://www.samsung.com/us/support/answer/ANS10001350/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10001350/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
It's getting worse and worse with each model
on September 28, 2024
Posted by: Arsgorc
from California
Expertise:Intermediate
The price and quality don't match. The price is too high. The battery lasts a maximum of 36 hours. It also doesn’t support wireless charging with the phone (including Samsung) and doesn’t respond. The previous model was much better.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R Team, September 30, 2024
Hi Arsgorc. It's great to hear from you can get your feedback on the Galaxy Watch Ultra. We acknowledge your concerns about the lack of wireless charging as well as your battery life being shortened. The Galaxy Watch Ultra and Watch7 have a new rear sensor design to improve sensor accuracy over previous models. As a result, it is possible to assess health-related data points that were not previously supported as well as take more reliable measurements during prolonged or specialized exercises. However, the new sensor design required changing the shape of the back glass. The alteration increased the distance between the internal wireless charging coil of your Watch and the wireless charger, so the Wireless power-sharing feature available on the previous model is no longer supported. As far as your battery life, there are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. The first thing we recommend is making sure that your watch is up to date with the latest software version available. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. Check out the link attached for additional options that should help increase your watch's battery life. If this does not help, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (increase battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (increase battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Continues to Shine - Sun is built in
on September 29, 2024
Posted by: Vetterun
from Choctaw, OK
Expertise:Expert
Verified Purchase:Yes
Love Samsung products and that includes smart watches. Quality and features continue to progress, which is why I upgraded. I appreciate the trade-in program, although the number and identity of models was confusing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: PPPP
Expertise:Intermediate
Verified Purchase:Yes
Have been using previous Samsung Watches. This new one is much improved in comparison.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Jeffrey
from Hollywood,S.C.
Expertise:Expert
Verified Purchase:Yes
Watch tracks everything you need particularly sleep information. Even records snoring if interested.
Wish they would get blood pressure certified. It does check pulse
Wish they would get blood pressure certified. It does check pulse
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US