Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Ruben
from Paterson, NJ
Expertise:Expert
Verified Purchase:Yes
Almost perfect, the part that is square should be the screen
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: RLofranco
from Texas
Expertise:Expert
Verified Purchase:Yes
Been using a lot of samsung smart watches and so far this is the best in term of price, function and qualities.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: David Tederick
from Eastern NC
Expertise:Intermediate
Verified Purchase:Yes
Love the watch, rugged, many features but battery life has much to be desired. I could go almost 4 days on a single charge on my Watch5 Pro and with this Galaxy Ultra Watch I'm lucky to get half of that.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Abcdefghig
Verified Purchase:Yes
Sleep tracking is garbage. Worse than 5 pro. Watch band is also worse. Everything else is about the same with minor improvements here and there
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, September 28, 2024
Hey! We appreciate you taking the time to reach out and share your feedback on the Galaxy Watch Ultra. The Galaxy Watch Ultra’s daily AI companion will keep you feeling healthy with its personalized wellness programs. These include your energy score, sleep analysis, sleep apnea monitoring, and workout comparisons. If the step and heart rate tracking features are not working properly on your watch, the watch band or strap may be too loose or the watch's software might need updating. However, a simple reboot may solve the problem. Check out the link attached for instructions on how to do so. If this persists after troubleshooting, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3
No longer suppoet direct wireless charging using S
on September 24, 2024
Posted by: Alex
Expertise:Expert
Verified Purchase:Yes
This is my fourth Samsung watch, and all previous models supported wireless charging using Samsung phones. However, the Watch Ultra 7 does not have this capability, which is disappointing as it was a key factor in my decision to purchase Samsung watches and phones. Additionally, the orange band I purchased is too bright and not to my liking. The previous watch bands had better color options and were more reasonably priced. I will likely purchase aftermarket bands instead.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, September 27, 2024
Hey Alex! We appreciate you taking the time to reach out to us. We see that you reached out to share your experience with the Galaxy Watch Ultra. The Galaxy Watch Ultra and Watch7 have a new rear sensor design to improve sensor accuracy over previous models. As a result, it is possible to assess health-related data points that were not previously supported as well as take more reliable measurements during prolonged or specialized exercises. However, the new sensor design required changing the shape of the back glass. The alteration increased the distance between the internal wireless charging coil of your Watch and the wireless charger, so the Wireless power-sharing feature available on the previous model is no longer supported. We appreciate your understanding. If you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Jose
from Detroit, MI
Expertise:Intermediate
Verified Purchase:Yes
Amazing watch. Amazing size. I love the new way of connecting watch bands. The only issue I have with it is the battery. I was getting better battery life with my Watch 5 pro. With this one I had to turn off always on display.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Florian
Verified Purchase:Yes
Amazing fit, light weight, and speed. The best watch around . Super happy.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: Sean
Expertise:Intermediate
Verified Purchase:Yes
This is way better than I thought it'd be. Its like alien technology so far.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US