Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: SamZ
from Rehoboth Beach, DE
Expertise:Intermediate
Verified Purchase:Yes
I upgraded my Watch 5 Pro for the Watch 7 Ultra and could not be happier.The Ultra display is brighter, longer lasting battery, a few distinct new Watch Faces, slightly quicker processing, more responsive to touch, and strikingly good looking.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Captalan2002
from St.bernard, la
Expertise:Expert
Verified Purchase:Yes
Love the Galaxy watch ultra beautiful design, fits comfortably. Very bright display, everything functions perfectly. Coming from the galaxy watch pro 5, I found the ultra to be a great upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch I have ever had!!
on September 4, 2024
Posted by: Tripp0711
[This review was collected as part of a promotion.] This watch is the best watch I have ever had. Samsungs new Galaxy AI helps track health information better than my previous smart watches. Battery life will last about 3 days with normal use and wearing it day and night to track sleep schedules. The rugged design makes me less worried about breaking it though I am still hesitant to swim with it. Overall best smart watch I have ever owned
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the best smart watch i have ever had in my life!!
on August 28, 2024
Posted by: Posemumu
[This review was collected as part of a promotion.] Since smart watches have existed, I have been a demanding fan of these fascinating technologies. Always looking for comfort, versatility and above all the functionality of the device. My Galaxy Watch Ultra more than meets expectations... This Galaxy AI blew my mind. Its design makes it perfect for all my activities, the weight it carries is simply hard to believe and the speed and functionality make it unattainable. I use Bixby as my personal assistant and it is surprising how easy it is for me to make reminders, make calls, schedule the calendar and make notes instantly. In my swimming routine it becomes my assistant and I simply cannot train without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just wow!!!!!!!
on August 12, 2024
Posted by: Joeybatzzzz
[This review was collected as part of a promotion.] The wat h with the new update has really fixed the battery issue. I had a Samsung watch 4 so it was a huge upgrade.
Value
5
Written by a customer while visiting Samsung US
Posted by: Rmaxi
from Nj
Expertise:Expert
Verified Purchase:Yes
Love the new Ultra watch, crystal clear glass, fast response, more complications on the watch faces. More accurate measurements. I just wish the screen won't dim . I like the colored screen however it dims after few seconds as soon as I put my hand down. Other than that. It's beautiful.
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THE WATCH
on August 12, 2024
Posted by: Samsung4life
[This review was collected as part of a promotion.] I love the watch. I love how customizable the watch face is...I have 20 different photos as my background and was able to change the color to PURPLE...LOVE THAT. Also the galaxy AI helps me track my health and sleep.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Hoping it was nothing...
on August 26, 2024
Posted by: Benwise
[This review was collected as part of a promotion.] I recently traded in my Galaxy Watch 5 which I hated with a passion, received my new Watch Ultra and was very impressed. Responsiveness, design, everything about it is impressive. However, I went for a swim which I had done hundreds of times with my Watch 5, I used the water lock as usual and went swimming with my Watch Ultra 2 days after I got it. When I exited the water, I dried off and removed the water lock. An hr later I noticed the screen was not right, it was switching from the dark rest background to the regular one back and forth as I moved my arm but would not lock in. The screen was completely unresponsive and I obviously could not get to the water lock to troubleshoot. I had to do a force restart and even after, it was still struggling to work properly. It has been a day since and it seems fine but I am worried that this will be an issue in the future. Will this happen every time I go for a swim? Is it a defect? I plan to call and inquire if it happens again, my hope is that they replace it without issue.
Value
2
Response from Samsung USBy R&R Team, August 28, 2024
Thank you for contacting us. We appreciate you taking the time to share your experience with the Watch Ultra. The Watch Ultra has a water-resistance classification of 100m (up to 10 minutes) and an IP68 rating (up to 6 feet for up to 30 minutes). Remember to rinse off any residue and dry the watch after it gets wet. Even though your watch is water resistant, please remember that it's not indestructible. Please make sure to follow these tips carefully in order to prevent any potential damage to your watch:
1. Whenever your watch gets wet, dry it thoroughly with a clean, soft cloth.
2. Do not expose the watch to water at high pressure levels.
3. After using the watch in seawater, rinse it in fresh water and dry it. Failure to do this as instructed may cause the watch to suffer from operability or cosmetic issues.
4. If the watch is dropped or receives a hard impact, the water resistance may be lessened.
5. Avoid excessive, sudden temperature changes and high-velocity activities. Falls and shocks may weaken the structural integrity of the watch.
6. The watch is not intended for scuba diving.
If this persists, please reach out to us at Samsung Support so that we can look into what might be the cause. Thanks for being the best part of Samsung! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
1. Whenever your watch gets wet, dry it thoroughly with a clean, soft cloth.
2. Do not expose the watch to water at high pressure levels.
3. After using the watch in seawater, rinse it in fresh water and dry it. Failure to do this as instructed may cause the watch to suffer from operability or cosmetic issues.
4. If the watch is dropped or receives a hard impact, the water resistance may be lessened.
5. Avoid excessive, sudden temperature changes and high-velocity activities. Falls and shocks may weaken the structural integrity of the watch.
6. The watch is not intended for scuba diving.
If this persists, please reach out to us at Samsung Support so that we can look into what might be the cause. Thanks for being the best part of Samsung! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US