Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Frank
from Ocala florida
Expertise:Intermediate
Verified Purchase:Yes
Extremely satisfied with the Ultra watch. Meets all my needs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: EPS880
from Denver, CO.
Expertise:Expert
Verified Purchase:Yes
Awesome watch. Very high tech. Iove the size of the watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Donald
Verified Purchase:Yes
excellent watch simple to setup and use great features
Written by a customer while visiting Samsung US
Posted by: redtrk
Verified Purchase:Yes
🤘😎👍..................................................
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Hanseome
from East Brunswick, NJ
Expertise:Expert
Verified Purchase:Yes
I love this watch for its build quality and excellent battery life. Atleast for me it not pro enough.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Annoyed
on September 17, 2024
Posted by: CK2001
Expertise:Expert
I expect everything to work for the price. Youtube music will not play from the watch without a bluetooth connection. As soon as I switch to a mobile network the sound will not play. It worked when I first bought it and now mysteriously it won't work.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy R&R Team, September 28, 2024
We appreciate your feedback! It's always great to hear from our customers as we strive to improve. We see that you reached out regarding the Galaxy Watch Ultra. We noticed your concerns about the watch not having audio without a Bluetooth connection. If your Samsung smartwatch is not emitting any sound from its speaker, even with the volume turned up, it is possible that the device has been muted or a silent mode such as "Do Not Disturb" may have been turned on. You can check these settings and turn them off if needed. Please refer to the link attached for troubleshooting options. If this does not resolve the situation, please contact Samsung Support for further assistance. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01204751/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01204751/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: DonC
Verified Purchase:Yes
I bought the Grey first to use for my bicycle rides but didn't want to change bands between sports and normal use, so I went ahead and purchased the silver which I now use for exercise and the Grey has a titanium band for daily use. Both watches were upgrades from the Pro 5. I love them!!!!
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life
on September 17, 2024
Posted by: s2car
I owned it for about 4 months so far and very disappointed with battery life, I do like the other features
Response from Samsung USBy R&R Team, September 17, 2024
Hey S2car, thank you for sharing your feedback with us! We really appreciate every opportunity to hear from our customers. We've taken note of your feedback regarding the Galaxy Watch Ultra. The Watch Ultra is equipped with the following sensors: Accelerometer, Barometer, Bioelectrical Impedance Analysis Sensor, Electrical Heart Sensor, Gyro Sensor, Geomagnetic Sensor, Infrared Temperature Sensor, Light Sensor, Optical Heart Rate Sensor, SpO2 Sensor, and AGEs Index Sensor. We understand the importance of having a durable battery to enjoy all the features this watch offers. If you are experiencing shortened battery life, it's important to make sure to check and make sure your watch's software is up to date with the latest software version available. Check out the link attached for additional options that should help enhance your watch's battery performance. If this continues, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US