Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Big upgrade with really useful AI features
on September 5, 2024
Posted by: Apinnc
[This review was collected as part of a promotion.] I love this watch. The style and comfort is great. The battery lasts nearly forever, it still has about 90% after a full day. Came from a watch 4 and the screen resolution is so crisp on this watch in comparison. Getting a lot of use out of the Galaxy Ai features. The smart replies make life so much easier. Voice recording to get some thoughts down on the fly. And the energy score is super useful to get an overall picture of sleep, workouts and calories in one picture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this watch!
on September 5, 2024
Posted by: Freezer1975
[This review was collected as part of a promotion.] I absolutely love this Galaxy AI enabled watch. It has amazing battery compared to other watches and I am enjoying it so much! Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Posted by: Miguel Angel Cintron
from Perth Amboy, NJ
Expertise:Expert
Verified Purchase:Yes
This smartwatch is the best that have had. Accuracy is 100% on body composition and other methods of communication.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Paul k
Verified Purchase:Yes
This is the first watch that I like for me from Samsung and I love it.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Roger Barbosa
from Lake Forest
Expertise:Expert
Verified Purchase:Yes
Not worth the price. band is atrocious. No bezel sucks
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, September 6, 2024
Thanks for reaching out to share your thoughts on the Watch Ultra with us, Roger. We truly appreciate your candidness as we continue to make improvements. The Watch Ultra is built rugged and reliable, enabling it to be ready for anything. With our most powerful watch processor and Sapphire crystal glass, this watch is one of a kind. We see that you are not satisfied with the band that you got with this watch. You can gear up for every expedition with a range of band options for all terrains. We encourage you to check out the range of band options available for the Galaxy Watch Ultra. Again, we appreciate your feedback as we continue to make improvements to our products and services. If you have any further questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Best Watch in the Galaxy? Galaxy Watch Ultra
on September 5, 2024
Posted by: Mbuelv24
[This review was collected as part of a promotion.] I've used my watch for workouts, voice recordings, as a flashlight, timer, etc. It does everything fast and responsive, and definitely feels like an upgrade. The battery life is solid as well, I easily get 50+ hours of use with all settings on.
Some of my favorite features include the options for phone calls when connected to my phone (muting, volume, keypad controls, and switching devices), using Smartthings and Samsung Find, and how fast media syncs between phone and watch.
I especially like how Galaxy AI is being incorporated to provide insights on health data, such as Energy Score. I use my Energy Score daily and have found it to be reliable when I think about how I feel when I wake up. It would be helpful if the AGEs index gave a bit more information but I trust Samsung will improve this over time.
Even though the Galaxy Watch Ultra is great, I do feel like some things could be improved.
For example, I move between different lighting situations so I prefer to have always on display, but I find it can sometimes be too bright for the environment. It would be nice to set the brightness manually so that it is always where I want it.
It would also be nice to map more apps to any of the buttons. I personally don't use my watch for payments so being able to set something like the recording app to that button would be awesome.
Otherwise, this watch is a solid watch!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra means everything
on September 5, 2024
Posted by: DRAKEMALLARD
[This review was collected as part of a promotion.] Exactly what you'd expect in the best possible way. The most galaxy ai feature is the New energy score that I've used for cycling training.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Odd-looking but the Best So Far
on September 6, 2024
Posted by: Travelonggo86
[This review was collected as part of a promotion.] I'm not really a fan of wearing watches but this time, I am giving it a chance for the newest model from Samsung.
Shape-wise, odd-looking since it looks like a circle encapsulated by a square-shape frame.
Otherwise, the screen is huge and makes it convenient for me to access my mobile notifications.
This watch keep me for being productive on my daily activities. From biometrics and health-related data to checking emails and do your to-do-list chores, are all made simple and accessible by Samsung Galaxy Ultra Watch.
A definitely must-buy gadget for every working individuals there, whether you are more of career-oriented or health freak person, Galaxy Watch Ultra is the best partner to have.
Value
5
Written by a customer while visiting Samsung US