Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
The best smartwatch
on September 3, 2024
Posted by: Tylerj
[This review was collected as part of a promotion.] The galaxy watch ultra is the best smartwatch I've owned. It integrated into my daily routine seamlessly. The battery life is insane too. Very stylish. The trail band is very comfortable and as someone with sensitive skin that was a great plus! You can customize almost anything on the watch so if you don't like to be bothered by lots of notifications that is easy to setup.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch!
on September 3, 2024
Posted by: Signal2Noise
[This review was collected as part of a promotion.] I bought this to reply my Galaxy Watch 6 and I'm very happy with the purchase. The overall performance is noticeably faster, and I've enjoyed having the upgraded health tools. All of the apps I've tried run much more efficiently and work better overall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI rules 🙌🏽
on September 3, 2024
Posted by: Lorenz617
[This review was collected as part of a promotion.] Galaxy AI rules and I love my new watch 😁⌚great upgrade and looks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch overall
on September 3, 2024
Posted by: Ginn880
[This review was collected as part of a promotion.] The new watch ultra is great. I love the new design look and feel. The new features are easy to use and helpful. Watch band fits good and feels really durable. I would recommend this watch to anyone looking for a solid, user friendly smartwatch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product and looks great
on September 3, 2024
Posted by: AHLOVE2
[This review was collected as part of a promotion.] Highly recommended it looks great wearing it and great functionality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good looking watch
on September 3, 2024
Posted by: Randy11
[This review was collected as part of a promotion.] Love this watch, it's the 3rd Samsung watch I've owned. Great features in a great looking watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
AI doesn't pick up sleep time
on September 3, 2024
Posted by: Bulldawg
[This review was collected as part of a promotion.] Galaxy AI id not record my sleep hours. I wore for 7 consecutive nights.
Value
2
Response from Samsung USBy R&R Team, September 4, 2024
Thank you for taking the time to reach out to us. We highly value your feedback and appreciate you sharing your experience with the Watch Ultra. We completely understand and acknowledge your concern about the sleep time not functioning as expected. To address this effectively, we recommend that you submit an error report. By doing so, our dedicated engineers will have the opportunity to thoroughly examine the symptoms you're encountering and work towards finding a solution. You can find detailed instructions on how to submit the error report by following the provided link. Furthermore, we encourage you to get in touch with us at Samsung Support, where we can gather additional information and explore all possible avenues to resolve this matter for you. We are eagerly anticipating your response and are committed to ensuring that your experience with the Watch Ultra meets your expectations. - Kelvin
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https://www.samsung.com/us/support/troubleshoot/TSG10003603/ (Submit report)
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https://www.samsung.com/us/support/troubleshoot/TSG10003603/ (Submit report)
Written by a customer while visiting Samsung US
Posted by: Tirzo
from Ewa Beach Hawaii
Expertise:Beginner
Verified Purchase:Yes
The Galaxy Watch Ultra offers a wide range of functionalities, providing users with a comprehensive experience. Much like a reliable partner, it offers constant reminders and notifications, ensuring that users stay informed and on track throughout the day.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US