Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Almost perfect
on August 21, 2024
Posted by: Joefrank742
[This review was collected as part of a promotion.] Galaxy ultra watch is great for everything it claims. Battery life is great with proper settings, functionally this wear OS are the best in the market and with the proper watch faces it allows to keep track of your daily routine without the need of opening apps. Extending your battery life.
Now where I found little issues is on the OS side of things I managed to use custom ringtone by placing them in 2 different folders. By doing so, the menu on my watch to set ringtones no longer works, but I can set them on my phone. Also AOD needs a rework, I need to be able to disable touch to wake. This is my working watch so it gets a lot of accidental wake ups.
But overall its a decent watch going on the right direction. More battery would be awesome but at least it las 2 days now and software is snappy and responsive. Its confortable and the display is big enough yo text and daily use. I believe Samsung could benefit from a secondary display to limit battery use to make this a week long battery lasting device. Great device
Now where I found little issues is on the OS side of things I managed to use custom ringtone by placing them in 2 different folders. By doing so, the menu on my watch to set ringtones no longer works, but I can set them on my phone. Also AOD needs a rework, I need to be able to disable touch to wake. This is my working watch so it gets a lot of accidental wake ups.
But overall its a decent watch going on the right direction. More battery would be awesome but at least it las 2 days now and software is snappy and responsive. Its confortable and the display is big enough yo text and daily use. I believe Samsung could benefit from a secondary display to limit battery use to make this a week long battery lasting device. Great device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down the best tablet
on August 21, 2024
Posted by: Joefrank
[This review was collected as part of a promotion.] First of all the trade in program rocks!. I was surprised how much the were giving me in return for my old tablet. And to be honest I didn't need the upgrade that desperately but it was a very much welcomed one as not only the screen was bigger and brighter it doubled my Ram to 16 GB, which os a must. (Who ever says Ram is not necessary, doesn't know what they're talking about) Either way screen is as bright as you need to and wide enough to look like a small TV with better resolution that my own. But it is perfect for creating art. I bought a wacom one pen with titanium nibs and it works perfectly without and draw backs or the need to replace nibs anymore. The OS is just perfect for a tablet and at times feels more like a PC. It definitely has replaced it for me. This the most people need for daily use and would recommend getting one of this and just learn how you could replace laptops and other expensive items with this. Like for example school work. Any normal use its going to excel and it a great beginner graphic arts development piece. Everything from commercial, designs or just fun art designs it will be able to make and with enough practice you can make masterpieces. Now on making animations and pro editing videos I'm not sure. But is a great device for camera surveillance with Ring, Nest. Perfect for streaming awesome for drawing, Perfect for documents signing and handling. Perfect for gaming, Emulation, media control and Perfect to keep kids relaxed when you need to
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it !!!
on August 21, 2024
Posted by: Klay1974
[This review was collected as part of a promotion.] Just love the new Galaxy ultra become more smarter with Galaxy AI! 😍📱 So many cool features that help me with my daily routines! #Samsung #GalaxyUltra #TechLover
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the best
on August 21, 2024
Posted by: BC 521
Expertise:Intermediate
got the white and love it, get it and you will too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Watch Ultra is amazing!
on August 21, 2024
Posted by: WatchUltra760
[This review was collected as part of a promotion.] Purchased my first Smart Watch and I am so happy with it!So many amazing features, which I am still figuring out. Tracking my sleep pattern so far is my favorite feature 😴! Highly Recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best watch out there
on August 21, 2024
Posted by: Jguff4343
[This review was collected as part of a promotion.] I use this for working out riding bike, monitoring my activities. The use of the Galaxy AI on this watch and other Samsung devices are amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Wasn’t Happy
on August 22, 2024
Posted by: jaytee
from Florida
Expertise:Expert
Didn’t care for the watch. It was missing so many features compared to the competition.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, August 22, 2024
It's great to hear from you, Jaytee. We appreciate you taking the time to reach out to share your experience with the new Watch Ultra. The Watch Ultra features a bright display that remains visible even in bright daylight. In low-light conditions, the display automatically switches to Night mode, which keeps information clear while being easy on the eyes. It accurately tracks over 100 workouts and allows you to create routines by combining various exercises using the Workout Routine feature to help you achieve your fitness goals. With the Race feature, you can compare your current and past performance in real-time to track progress and stay motivated. Additionally, you can receive a comprehensive body and fitness snapshot using the Body Composition feature, providing a thorough understanding of your body. Again, we appreciate your feedback as we continue to improve our products and services. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Battery Life Stinks.
on August 22, 2024
Posted by: Samsung Fan
from California
Expertise:Expert
Coming from a Galaxy Watch 6 Classic, the 7 Ultra is about the same battery life or a little worse the previous generation. Even with always on display off, wake wrist display off, and auto brightness off. With brightness around 25% i only get 2days. My 6 Classic got 3days. Very disappointed and yes watch is up to date.
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R Team, August 23, 2024
Thank you for sharing your experience with us! We always love hearing from our valued customers. We noticed that you contacted us regarding your experience with the Galaxy Watch Ultra. The Galaxy Watch7 and Galaxy Watch Ultra are the first Android smartwatches powered by Wear OS 5, the most powerful release from Wear OS yet. Wear OS 5 offers advanced performance and power efficiency, ensuring you can enjoy seamless and smooth interactions and longer battery life. If you're experiencing shortened battery life, we recommend ensuring your watch is up to date with the latest software available. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. After checking for software updates to your watch, check if any updates are available for apps installed on your watch. If this continues, please reach out to us at Samsung Support for additional assistance. -Kelvin
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smsng.us/X-Messages
smsng.us/Samsung-Community
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smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US