Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Love the design and feature rich
on June 10, 2025
Posted by: Rf2025
[This review was collected as part of a promotion.] I constantly get compliments on the look of the watch. It is feature rich- my only wish for changes is if the watch could utilize the buttons better. The main button has very limited options for options on the possible functions. I would love a more intuitive way to check messages and notifications.
I love the haptic control however and feel like I need to learn more and become more accustomed to what the watch can do functionality wise. Happy with the purchase
I love the haptic control however and feel like I need to learn more and become more accustomed to what the watch can do functionality wise. Happy with the purchase
Value
5
Written by a customer while visiting Samsung US
Posted by: Eric D
from Chesapeake, VA
Expertise:Expert
Verified Purchase:Yes
I've had Fitbits for smartwatches and they haven't been all that great. I decided to go with the Ultra and I've never been happier. The look, quality of the screen, and the health features have all been fantastic. To add, I have some severe lung issues and use supplemental oxygen to do various tasks. Through my watch, I learned my O2 sat was dropping to the low 80s while I sleep. Now I make sure to use my O2 while I sleep and it is back up to normal levels. This is a detail my docs wouldn't be able to catch without and overnight sleep evaluation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the look
on June 13, 2025
Posted by: Deesincere
[This review was collected as part of a promotion.] Love all the features same I wear this thing everyday
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Comfort and functionality
on June 18, 2025
Posted by: KGB808
[This review was collected as part of a promotion.] A watch with personality! With Galaxy AI!
Long lasting battery life with quick charging time, you'll always have the best watch on your wrist all the time. It's like having a tiny phone on your wrist anywhere you go.
Long lasting battery life with quick charging time, you'll always have the best watch on your wrist all the time. It's like having a tiny phone on your wrist anywhere you go.
Value
5
Response from Samsung USBy R&R Team, June 19, 2025
Howdy KGB808,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. We're delighted to hear how much you've been enjoying the unsurpassed functionality and performance offered by your Galaxy Watch Ultra. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. We're delighted to hear how much you've been enjoying the unsurpassed functionality and performance offered by your Galaxy Watch Ultra. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
3
Great for now
on June 20, 2025
Posted by: Anodyne88
Great watch, for now. As long as there is no paywall, the cost is worth it. Once a paywall is introduced, watch goes.
Features
5
Performance
5
Design
5
Value
1
Response from Samsung USBy R&R Team, June 23, 2025
Hi Anodyne88,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. It's great to hear that you've been enjoying your new Galaxy Watch Ultra so far. Feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. We'd love to hear more from you! Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. It's great to hear that you've been enjoying your new Galaxy Watch Ultra so far. Feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. We'd love to hear more from you! Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Best Watch EVER
on June 22, 2025
Posted by: Dottie
[This review was collected as part of a promotion.] I use my watch for everything. It is so smart knows when I'm exercising and sleeping. Can't live without it. THE GALAXY AI helps with everyday tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
battery is amazing
on June 23, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I like the battery campred to previous version . I don't have to run for charging on every day basis
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Watch Ultra Review
on June 23, 2025
Posted by: Roykim
[This review was collected as part of a promotion.] Galaxy Watch Ultra Review
Turns out… all my devices are Samsung.
1. Fit & Size – It’s big. Like, scary big. At first, it felt way too heavy, but I’ve gotten used to it. Still, it feels bulky at times.
2. Price – Honestly, I had the Classic before and traded it in for this one… kind of regret it. For the price, the design and weight don’t quite feel worth it.
3. Features – Sleep tracking? It's too big to wear comfortably while sleeping. Even for workouts, it feels bulky—especially when running. I probably should’ve just gone with the Galaxy Watch 7.
4. Band – I was using the orange band, but it got dirty and wouldn’t clean well. I ended up buying a black one instead.
After using it for about a year, my conclusion is: I probably won’t buy another Ultra. It’s expensive and uncomfortable. I’ll likely go back to the Classic next time. Maybe I’ll consider the Ultra again if they release one with needle-free blood sugar monitoring.
Value
4
Written by a customer while visiting Samsung US