Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Luis
from Texas El Paso
Expertise:Intermediate
Verified Purchase:Yes
Very impressed with the product looking forward to enhance my business.
I would recommend this to a friend!
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Sharlena
from Cleveland, Ohio
Expertise:Intermediate
Verified Purchase:Yes
I am a samsung galaxy person. I love all things samsung be it warch or phone. I have the samsung galaxy watch 5 & ultra LTE. I love them both. Still getting use to my Ultra. But, so far so good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Glen Burnie MD
Expertise:Intermediate
Verified Purchase:Yes
Ultra... best watch since the first watch was made
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 15, 2025
Aloha Eric,
Thank you for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We'd love to hear more about your experience with your Galaxy Watch Ultra, if you have the time. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We'd love to hear more about your experience with your Galaxy Watch Ultra, if you have the time. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: Bubba B
from CA
Expertise:Intermediate
Verified Purchase:Yes
The size is perfect. The colors are vibrant. It's easy to understand and program. I had read complaints about the battery life, but I'm not seeing that. The battery is performing perfectly fine. I have received numerous compliments on my new watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Zombie
from San Diego, CA
Expertise:Expert
Verified Purchase:Yes
The center button on right side of watch is a disaster. Samsung failed to test it with real human activity. If you like to workout and be active while wearing watch and using samsung health you will find that the orange button presses up against your wrist and intermittenrly pauses your workouts. Therefore ruining your workout metrics. Tried to disable feature and was not able to. It keeps coming back. Defeats the purpose of a workout fumction.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
3
Value
3
Response from Samsung USBy R&R Team, May 30, 2025
Hey Zombie,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize how frustrating it may be to accidentally trigger the action button on your Galaxy Watch Ultra during workouts. If you don't frequently use the action button, you can disable or you can change the button to a less frequently used function during your workout. We recommend repositioning your device higher on your wrist to avoid those unwanted button presses or rotating your device slightly to avoid exposure to your button during activity. Feel free to check out the resources shared below. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize how frustrating it may be to accidentally trigger the action button on your Galaxy Watch Ultra during workouts. If you don't frequently use the action button, you can disable or you can change the button to a less frequently used function during your workout. We recommend repositioning your device higher on your wrist to avoid those unwanted button presses or rotating your device slightly to avoid exposure to your button during activity. Feel free to check out the resources shared below. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: Stacy
from Northern California
Verified Purchase:Yes
Love the watch, it's a bit large on my wrist but much easier to see. Did not love the band but was able to order a nice one that fits well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch Ultra
on May 31, 2025
Posted by: UltraR
[This review was collected as part of a promotion.] I bought my first Samsung Galaxy
Gear in 2013 and now with Samsung watch ultra I can absolutely love it.
Gear in 2013 and now with Samsung watch ultra I can absolutely love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
EPIC GEAR ADDITION
on May 31, 2025
Posted by: TJSingleton
[This review was collected as part of a promotion.] Upgrading from the S3 Frontier, this watch is AMAZING. I am sad about the turn-dail bezel being removed, BUT the touch screen bezel is very cool.
The straps are easier to remove and replace. They just simply snap in, and can be paired perfectly with each outfit ^-^
The straps are easier to remove and replace. They just simply snap in, and can be paired perfectly with each outfit ^-^
The face designs are fun to customize [I chose a purple ensemble] and the features, such as the messenger and phone are easy to use with voice-to-text, voice memo recording, and crisp phone calls.
If you are into fitness, the watch tracks your movement and will notify you with how many calories you burn, step goals and water intake when you set of the Samsung Health app.
All that's missing is holographic video calls XD [Just kidding]
Value
5
Written by a customer while visiting Samsung US