Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
My watch love it
on August 10, 2024
Posted by: Saimonday
[This review was collected as part of a promotion.] I have had this watch for a couple of weeks now, and I love this watch and I like this Samsung Watch Ultra 7 so much that I also bought the Samsung Watch 7, it looks great on my wrist, it has endless applications and the battery lasts what it advertises about 4 days, I love being able to listen to music from my watch, I love being able to customize my watch faces, it's like I have thousands of watches in 1, I love my watches both the Ultra and the Watch 7.
Value
5
Written by a customer while visiting Samsung US
Posted by: Aaron H
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Love it! Size good. Take a bit to get used to, but definitely worth it! Loaded with features. Great purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Upgrade!
on August 10, 2024
Posted by: UtahJeffrey
[This review was collected as part of a promotion.] I love this new watch! Much faster than my previous 6 Classic. It seems to be better integrated and utilizes the sensors more to help with workout routines. Would definitely recommend upgrading from previous watch versions or models.
Value
5
Written by a customer while visiting Samsung US
Posted by: Aire
from Dallas, tx
Expertise:Intermediate
Verified Purchase:Yes
No issues with the look of watch, it is premium looking and feeling. No issues with learning how the watch works coming from the classic 4. The battery life is about 2 and a half days based on my use. Thisbis why I rated it a 4 as well as no blood pressure monitoring.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch has lots of features and great battery
on August 10, 2024
Posted by: srs40175
[This review was collected as part of a promotion.] Just received recently and I'm very impressed with the features this watch has and how long the battery will last on a charge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Weak Battery
on August 10, 2024
Posted by: Disappointingbattery
[This review was collected as part of a promotion.] I have used just about all the watches produced by Samsung since the GearS2. I have loved every new iteration of the line. In the past few years, however, Samsung has been disappointing me. It seems that the new model always may have a better sensor, OS version, or faster processor, but it's always at the expense of another feature. The Galaxy Wath Ultra may have updated features and hardware, but its battery takes a big toll. I feel like Samsung hypes all the improved health features, which are really good but if I want to fully take advantage of these my watch can barely make it through the day. It doesn't make sense to me that in order to record my sleep I have to let my watch sit on the charger for 30 to 60 min every night and or furthermore have to wake up 30 to 60 minutes earlier than usual to put the watch on a charger. To me it left me wanting more... with all this however I still prefer this line of watches over any other.
Value
3
Response from Samsung USBy R&R Team, August 26, 2024
We thank you for getting in touch with us! Thank you for sharing your experience with the Galaxy Watch Ultra. The Watch Ultra allows you to get personalized daily wellness tips with Galaxy AI, based on insights collected by your Watch and analyzed on your phone. We're hate to hear that your watch's battery life isn’t meeting your expectations. If you’re still experiencing a shortened battery life, we recommend checking out some troubleshooting steps on the attached link. These steps include optimizing battery settings and ensuring your watch is running the latest software updates. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. They should help extend your battery life, allowing you to enjoy all the features without the constant need to charge. If this persists, please contact us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
A true Ultra
on August 11, 2024
Posted by: TheOnly0
[This review was collected as part of a promotion.] This is my second galaxy watch, it is durable, water resistant, and very convenient like a mini phone, especially with Galaxy AI auto response. The only complain I have is that mine doesn't have as good of the battery as I expected.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Making moves
on August 11, 2024
Posted by: Zaniluck
[This review was collected as part of a promotion.] ⭐⭐⭐⭐⭐
The Galaxy Watch Ultra is like having a personal assistant strapped to your wrist, except it doesn't need coffee breaks! The AI features are nothing short of magic. It tracks my fitness so accurately that I’m starting to suspect it has a secret deal with my gym. From measuring my heart rate during a jog to reminding me to hydrate, it’s like having a cheerleader who’s also a health expert.
Pairing it with my other Samsung devices is smoother than a fresh jar of peanut butter. Everything syncs seamlessly, and I feel like I'm living in a sci-fi movie where technology actually works as advertised. It’s not just a watch; it’s my fitness guru, my tech buddy, and occasionally, my therapist when I’m trying to figure out why I keep forgetting to drink water.
In short, the Galaxy Watch Ultra is the best thing to happen to wrist technology since, well, ever. If you’re looking for a smart watch that’s smarter than your average bear, this is it!
Value
5
Written by a customer while visiting Samsung US