Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: P Guy
Verified Purchase:Yes
Man oh man I love this watch, glad I traded my watch 6.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Juan R
Verified Purchase:Yes
Great watch, I'm still discovering all the features.
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch ultra
on August 7, 2024
Posted by: Justis4all
[This review was collected as part of a promotion.] As a seasoned user of Galaxy watches, I am thoroughly impressed with the new Galaxy Watch Ultra. It is remarkably lightweight compared to previous generations, making it extremely comfortable to wear. The redesigned watch boasts an impressive aesthetic and straightforward operation. This timepiece undoubtedly rivals the iWatch Ultra in terms of features and overall quality. Galaxy AI is remarkable and impressive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome update
on August 7, 2024
Posted by: Sparky
[This review was collected as part of a promotion.] I had Galaxy 6 classic but decided to upgrade for the ai features. So glad I did. This watch works so well with the rest of my Galaxy system. Very intuitive. Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Posted by: Matai
from Kapolei, HI
Expertise:Expert
Verified Purchase:Yes
I'm loving it!!! Great but no regrets!!! I would highly recommend you to putchase one!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bulky idea
on August 7, 2024
Posted by: TuliS1
[This review was collected as part of a promotion.] As this was advertised with galaxy ai i expected more from such an expensive watch
Value
3
Response from Samsung USBy R&R Team, August 8, 2024
Thank you for sharing your honest feedback. We always aim to provide our customers with the best service and products possible. We noticed that you reached out to inform us about your experience with the new Watch Ultra. The all-new BioActive Sensor on the Watch Ultra is crucial for delivering improved preventative health features on the next Galaxy Watch. It includes design enhancements that allow for even more accurate health insights. Samsung engineers focused on three upgrades to the new sensor: improving the performance of light-receiving photodiodes, adding more colors of light-emitting diodes (LEDs), and optimally arranging them across the sensor. If you have any concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Benjamin
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
I have a Galaxy Watch 5 PRO, and was going to trade in for the credit towards the Ultra. Within a day, I couldn't see any tech advancement albeit maybe them adding this/that which doesn't contribute to higher effort or output on my part.
The changes that meant anything to me were just the esthetics at this point, and I couldn't justify paying that much for an alternate look over the already fine looking Watch 5 PRO (inside a caseology case).
The changes that meant anything to me were just the esthetics at this point, and I couldn't justify paying that much for an alternate look over the already fine looking Watch 5 PRO (inside a caseology case).
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
2
Response from Samsung USBy R&R Team, August 7, 2024
Thank you for your valuable feedback, Benjamin. We greatly appreciate our customer's insights as they are crucial for making improvements. It is clear that you are inquiring about the Watch Ultra. The Watch Ultra sets new standards in wearable technology with its optimal allocation of Green, Red, and Infrared LEDs. This allocation enhances accuracy and enables exceptional performance across a wide range of health metrics. As a result, the new BioActive Sensor can more accurately measure health metrics such as heart rate, sleep quality, blood oxygen levels, and stress levels. Even the measurement of heart rate during intensive workouts is 30% more accurate compared to its predecessor. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Ultra watch
on August 7, 2024
Posted by: Dubzo5
[This review was collected as part of a promotion.] Love the watch ultra!Ai feature is amazing.Not as heavy as I thought it would be. Nice design with a comfy fit. Runs smooth so far and the battery last a few days with my normal activities.
Value
5
Written by a customer while visiting Samsung US