Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
2
trouble battery life
on August 6, 2024
Posted by: tazd44
from Oakland NJ
Expertise:Intermediate
battery life is trouble had galaxy 6 lasted longer
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, August 6, 2024
We appreciate your outreach! We value your insights as we continue to make improvements. We see that you are reviewing the new Watch Ultra. The Watch Ultra comes with awesome new features like an advanced BioActive Sensor, enhanced durability, and a dual-frequency GPS. If you are experiencing shorter battery life, please check out the link posted below that provides options to optimize your battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Customer Rating
4
Great replacement for watch5pro
on August 6, 2024
Posted by: FuriousMonk
[This review was collected as part of a promotion.] Watch 7 ultra is a great replacement for Watch5 Pro. Battery life is also as expected. Lasts almost 2 days.Galaxy AI is also a good addition
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 6 classic on steroids!!
on August 6, 2024
Posted by: Ferikash
[This review was collected as part of a promotion.] Everything is upgraded this year!
And you'll get Galaxy AI on top of that!
I love using the double pinch gesture to answer call and take pictures!
The new strap replacement mechanism is the best ever in any galaxy watch!
Love the exclusive ultra watch face and night mode!!
Battery last almost 3 days of use for me.
And it has a wow factor.... doesn't matter where I go people give me complement for the design!
Best galaxy watch I've ever had...
And you'll get Galaxy AI on top of that!
I love using the double pinch gesture to answer call and take pictures!
The new strap replacement mechanism is the best ever in any galaxy watch!
Love the exclusive ultra watch face and night mode!!
Battery last almost 3 days of use for me.
And it has a wow factor.... doesn't matter where I go people give me complement for the design!
Best galaxy watch I've ever had...
Value
5
Written by a customer while visiting Samsung US
Posted by: Dips
from New York
Expertise:Intermediate
Verified Purchase:Yes
Battery life isn't aa great as I expected it to be
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente reloj muy funcional
on August 6, 2024
Posted by: Rerz81
[This review was collected as part of a promotion.] Ai buen diseño y muy funcional me gusta el tamaño y la variedad en sus colores para el pulso
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on August 6, 2024
Posted by: UltraWatchLover
[This review was collected as part of a promotion.] It was time to upgrade my device and I chose the ultra. I was used to larger watches so this one was a no brainer.
The functions on the watch are phenomenal! It was even able to detect symptoms of sleep apnea. I was skeptical about wearing it to bed because i thought it would be uncomfortable but I had no problems. There are multiple exercises on it and it prompts me to move around when I've been sitting too long. I have a few health issues so the watch is great in helping me monitor my heart rate. I'm also able to keep up with messages as needed.
Over all, this was a good choice. I've only had it a week but I'm excited to learn more about the device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Watch Ultra
on August 6, 2024
Posted by: Joselito805
[This review was collected as part of a promotion.] This watch is Amazing! I love all the new features including GALAXY AI. It pairs great with my Samsung S24 Ultra. I really want to get the Samsung Fold 6.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Looks & feels great, but that O2 sensor...
on August 7, 2024
Posted by: Guy that likes gadgets
from oklahoma city, ok
Expertise:Intermediate
I upgraded from the 4 classic to the 7 ultra. So far, the look and feel are much better. However, the O2 sensor is garbage. I don't have tattoos, put it on the same place as the 4 classic, and it shows my O2 levels are dangerously low, like in the 70's. Luckily, I have a pulsometer that showed I was in my normal range, low 90's.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, August 8, 2024
Thanks for being a loyal customer. We appreciate your insights as we continue to make changes and improvements. We see that you are reaching out to let us know about your experience with the new Watch Ultra. In order to ensure the accuracy of the Blood Oxygen level reading on your device, follow these instructions for a precise measurement:
- Tighten the strap of your device by one hole or move the watch higher on your wrist for a snug fit.
- Refrain from moving or talking during the measurement process.
- Position your watch on the top of your wrist, ensuring it is not pressed against bone or on the underside of your wrist.
- If your hands and arms are cold, remove the watch and gently rub your wrist to warm up your skin before attempting another reading.
If this does not help, please reach out to us at Samsung Support for additional assisntace. -Kelvin
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- Tighten the strap of your device by one hole or move the watch higher on your wrist for a snug fit.
- Refrain from moving or talking during the measurement process.
- Position your watch on the top of your wrist, ensuring it is not pressed against bone or on the underside of your wrist.
- If your hands and arms are cold, remove the watch and gently rub your wrist to warm up your skin before attempting another reading.
If this does not help, please reach out to us at Samsung Support for additional assisntace. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US