Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Hugo P
from Nebraska
Expertise:Intermediate
Verified Purchase:Yes
I don't feel the difference with the previous ones but the watch is very good
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Matt
from NJ
Expertise:Intermediate
Verified Purchase:Yes
great colorful screen and an excellent battery life .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Junlin
from MI
Expertise:Expert
Verified Purchase:Yes
The sapphire screen scratch for no reason. The battery never can be used the time you publiczed in debut.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, August 6, 2024
We appreciate your candid feedback, Junlin. Your feedback is key as we continue to make improvements. We noticed you were reaching out to share your experience with the new Watch Ultra. Samsung offers a 12-month limited warranty for manufacturer defects that covers the cost of parts and labor through Samsung Care. We also offer additional coverage for eligible devices through Samsung Care+. If you are experiencing shorter battery life on your watch, check out the link attached to troubleshoot this. If this persists, please reach out to us at Samsung Support so that we can look into a resolution for you. -Kelvin
samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Great but battery life for me not great so far
on August 6, 2024
Posted by: Whin77
from Washington
Expertise:Expert
Verified Purchase:Yes
Great looking watch and us fast and smooth. Battery life not as good for me as it claims. I'm getting only about a day of battery life so I've turned off AOD and see how that goes.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Jesee
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Beautiful smartwatch with all i need and even more, so easy to use and intuitive, love it !
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JJVG
Verified Purchase:Yes
I liked, loved..im not regret for this purchase..
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting Samsung US
Posted by: Awesome
Expertise:Intermediate
Verified Purchase:Yes
Love the new functions. Keep up the great improvements.
Written by a customer while visiting Samsung US
Posted by: Carl S
Expertise:Intermediate
Verified Purchase:Yes
I love the new look and new features of this watch. I wear my watch all the time now. I got a great deal trading my Galaxy Watch5 Pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US