Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Raj P
from Atlanta Ga
Expertise:Intermediate
Verified Purchase:Yes
Love the look and exclusive watch faces and complications available.
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on August 3, 2024
Posted by: Chris63
[This review was collected as part of a promotion.] So far this has been my best Galaxy watch yet! While it is the largest watch I've owned, it fits nicely and feels well balanced on my life the higher end watches I've owned before. While I'm not an athlete, the ultra takes everything that I need it to and then some. The Galaxy AI features feel intuitive and are incredibly useful. All in all this is one of the best watches I've ever owned
Value
5
Written by a customer while visiting Samsung US
Posted by: RickGalv
from Galveston, TX
Expertise:Expert
Verified Purchase:Yes
Expected much more. The Watch 5 Pro in a new case.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
2
Response from Samsung USBy R&R Team, August 9, 2024
Thanks for reaching out, Rick. We appreciate you letting us know about your experience with the Watch Ultra. The Galaxy Watch Ultra is Samsung’s most AI-enhanced smartwatch to date. After setting your goals in Samsung Health, Galaxy AI will offer a daily Energy Score, backed up by Wellness Tips3 to help motivate you towards your targets. If you have any further concerns, reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Classy, Elegant and Sporty design
on August 3, 2024
Posted by: MCLuv2Shop
from Philadelphia, PA
Expertise:Intermediate
Just received the white titanium yesterday and it's an attention grabber! Haven't been able to really get down and dirty into its features but everything about it so shouts premium. It's sporty and elegant at the same time. It looks so unique in comparison to other smartwatches. Samsung used the Galaxy Watch Sport and the Galaxy Watch 5 Pro and combined them into a super watch, the Galaxy Watch 7 Ultra.
Dear Samsung I am an avid user of Facer and others, which provides thousands of watch faces for my Galaxy watches but not for my Watch Ultra! Very very disappointing! Also, extremely disappointing is that the Watch Ultra nor Watch 7 cannot used with the wireless power share feature. Samsung is generally known for giving us the freedom and ability to create our own style with our devices, expressing our own individuality. I purchased the Watch Ultra ⌚️ and now it is mine, not Samsung's property anymore. I would like an explanation as to why access to such watch face designers as Facer is not restricted. Limiting your customers ability to use their purchases their own way will not win more customers and could, in fact, chase loyal customers away. Love the Watch Ultra but very very disappointed with no power share capabilities and no third party watch faces desiners, like Facer.
Dear Samsung I am an avid user of Facer and others, which provides thousands of watch faces for my Galaxy watches but not for my Watch Ultra! Very very disappointing! Also, extremely disappointing is that the Watch Ultra nor Watch 7 cannot used with the wireless power share feature. Samsung is generally known for giving us the freedom and ability to create our own style with our devices, expressing our own individuality. I purchased the Watch Ultra ⌚️ and now it is mine, not Samsung's property anymore. I would like an explanation as to why access to such watch face designers as Facer is not restricted. Limiting your customers ability to use their purchases their own way will not win more customers and could, in fact, chase loyal customers away. Love the Watch Ultra but very very disappointed with no power share capabilities and no third party watch faces desiners, like Facer.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A great upgrade from any previous Galaxy Watch
on August 3, 2024
Posted by: Chess
from San Francisco, CA
Expertise:Expert
I’m upgrading from a Galaxy Watch 6 Classic. I bought the watch as I wanted more battery life and this watch does not disappoint. Mine shipped with firmware version AXFB and I’m getting 48 hours with BT on, WiFi and LTE on Auto AND AOD on.
The software is also way snappier with no lag.
Also the vibration motor got a big upgrade. It feels sort of like a PS5 Dual Sense Controller vs an N64 Rumble pack on the previous watch.
Lastly, I like the new band attachment system. It provides a loud positive click confirming that the band is fully seated unlike the vagueness that can sometimes happen with the usual watch band pin system.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Way better in person!!
on August 3, 2024
Posted by: Chevyrida79
[This review was collected as part of a promotion.] So let's start with the software and how smooth it is. Very snappy and responsive. I must say that I'm actually impressed with the watch faces from Samsung. I truly hope they continue to produce more watch faces because they are amazing. I love the ability to customize the faces even down to a granular level. The screen size is perfect, the build is substantial, the feel of the watch on my wrist if perfect. If your coming from any of the classics it's does feel like an upgrade. I miss the rotating bezel but honestly it's not a deal breaker for me. I'm actually excited to wear my watch again. This is not just another incremental update it's a major change and I love it.
Value
5
Written by a customer while visiting Samsung US
Posted by: BFrog
Verified Purchase:Yes
The watch is great. Stop pestering me to review things!
Written by a customer while visiting Samsung US
Customer Rating
5
Love at first sight
on August 4, 2024
Posted by: Alex98
[This review was collected as part of a promotion.] When I saw these online and in YouTube videos I was very skeptical about it's design. Unboxing it and looking at it in person I ended up loving the design and it's performance is a big jump even from the 6.
Value
5
Written by a customer while visiting Samsung US