Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Bigger is better
on July 30, 2024
Posted by: Krystol
[This review was collected as part of a promotion.] I'm enjoying my new watch and the fact the Samsung now has Galaxy AI is icing on the cake. It pairs well with my Galaxy Z fold phone and Pro earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Sleep sensor very inaccurate.
on July 30, 2024
Posted by: Watchman
[This review was collected as part of a promotion.] I wore the watch where I was instructed but sleep data was inaccurate. Battery life is poor compared to my current Galaxy Watch. The Galaxy AI was not impressive.
Value
2
Response from Samsung USBy R&R Team, August 1, 2024
Thank you for contacting us! We always appreciate hearing from our customers and receiving their valuable feedback. It seems like you have some questions about your Watch Ultra. The Watch Ultra is packed with advanced technology designed to meet the most demanding challenges. One of its key features is the customizable Quick Button, which allows you to conveniently log lap times, end workouts, or pause timers with precision. In case of emergencies, it's equipped with an 86dB siren that can be activated and is audible from up to 180 meters away. Additionally, it boasts a time-sensitive night vision face that automatically activates when the light conditions are low. If you're still experiencing this, please check out the links attached to help troubleshoot your device. Your Samsung smartwatch automatically tracks the number of steps you've taken while wearing it. Different factors can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003112/ (step count)
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003112/ (step count)
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Spectacular upgrade with amazing health features!
on July 30, 2024
Posted by: SmartTechTea
[This review was collected as part of a promotion.] As a long time customer of samsung products, I've always been blown away by their immense quality. My last watch was the Galaxy S3 watch whitch worked spectacularly, but I decided a big upgrade was in order. The features and ability of this new watch are impressive to say the least and the Galaxy AI feature is incredibly innovative! All in all this watch is a must have upgrade for the smart watch enthusiast!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great smartwatch!
on July 30, 2024
Posted by: ctsturts
[This review was collected as part of a promotion.] I am really enjoying this watch. It keeps track of my health, notifies me of texts and emails and I'm impressed with the battery life. I can get 3 days before charging. And charging is very fast.
I was really impressed the first time I answered a phone call on the watch. The speaker is loud enough to hear the other person, and I had the whole phone call on the watch. 🤩
I was really impressed the first time I answered a phone call on the watch. The speaker is loud enough to hear the other person, and I had the whole phone call on the watch. 🤩
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Path to greatness!
on July 30, 2024
Posted by: AWLOTT006
[This review was collected as part of a promotion.] I've owned 5 Samsung watches. My favorite was always the Gear S, second only to the S3 Frontier. I ended up getting a Galaxy Watch, and then a Watch 4 that never gave me anything new or intriguing. The Watch Ultra changed that! This Watch is super nice. A big display with all the bells and whistles. I haven't used it much, but so far it's been amazing! Can't wait to experience more Galaxy AI features and enjoy all my watch is capable of!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable and Updated
on July 30, 2024
Posted by: TheRealB
[This review was collected as part of a promotion.] This is my first watch since the classic came out and it is definitely an upgrade and great watch. Super comfortable and not too heavy even though it looks big.
Samsung has fixed the bit of lag in the menus and it is much smoother now!
Definitely recommend, but look for csrrier deals as you can save a ton if you look.
Also, the incorporated GalaxyAI does have some nice useful features, and it is interesting to keep an eye on your 'energy score' to Gauge your day.
Samsung has fixed the bit of lag in the menus and it is much smoother now!
Definitely recommend, but look for csrrier deals as you can save a ton if you look.
Also, the incorporated GalaxyAI does have some nice useful features, and it is interesting to keep an eye on your 'energy score' to Gauge your day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
super good
on July 30, 2024
Posted by: Love2app
[This review was collected as part of a promotion.] The watch is awsome, best one i got. A lot functionalities
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on July 30, 2024
Posted by: GPANG123
[This review was collected as part of a promotion.] I use my Galaxy watch for day today use. Very rigid and aesthetic at the same time. Love the squircle design.
I love the colors on the watch and the size of the dial is perfect for my wrist size. Definitely a head turner. Perfect when I can't reach my phone and have to solely rely on my watch. This is so far the best Galaxy watch I have purchased.
Value
5
Written by a customer while visiting Samsung US