Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
3
Worst Watch Upgrade
on July 30, 2024
Posted by: BigLA23
[This review was collected as part of a promotion.] PLEASE STAY AWAY! If you own Galaxy Watch 4 or later, DO NOT UPGRADE if you like watch face NOT from samsung. Even "Galaxy AI" is not worth upgrading for and a total disappointment. This new watch will not let you use the same watch faces you have been using, even if you have used the same faces on every watch since Watch Active 2. And Galaxy AI is a joke. It's the same thing you get on older models with the updated OS. I would say upgrade if you own Watch 3 or earlier, but even then, go to the Watch 5 Pro. I'm regretting the trade in. Also, the square dial is GARBAGE. If we wanted a square watch, we would get another brand watch. If you upgrade, you WILL be disappointed
Value
3
Response from Samsung USBy R&R Team, July 30, 2024
Hi! Thank you for reaching out to leave your review. Your feedback is essential to us as we strive to enhance our products and services. It seems that you want to share your experience with the Galaxy Watch Ultra. The Galaxy AI features on the Galaxy Watch7 and Galaxy Watch Ultra bring improved sleep tracking options and workout routines. You can try marathon workouts like triathlons, receive detailed analyses of your current health and wellness with energy scores, and monitor your sleep patterns. Additionally, you'll have access to AI communication features that allow you to summarize in-person conversations and quickly respond to messages. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
I love my new watch
on July 30, 2024
Posted by: Danman
[This review was collected as part of a promotion.] I love my new watch. It really helps me with my daily activity. Especially since I'm construction, it monitors my heart rate and everything that I need for the day. Especially with this new AI, it is helpful with my daily routine, I go to the gym and it monitors all my activity. AI has been very helpful with me for continuing to having a positive day and a healthy day. I also love the way that it looks. The way that it feels on my wrist. It is not bulky, it is not heavy. It is just right
Value
4
Written by a customer while visiting Samsung US
Posted by: Eric
from USA
Expertise:Intermediate
Verified Purchase:Yes
Comfortable to wear all day, battery has lasted more than 2 days at a time. After 2 full days I still have about 30-35% left on the battery. Watch is much faster than the previous generation. Only complaint I have is the standard silicone watch band does not tuck in like previous generations, but you can buy aftermarket bands. Does not work with previous generation bands either. Overall a great watch, and I got a great trade in value for my Watch6 classic, so I only came a couple hundred out of pocket for the ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Utah
Expertise:Intermediate
Verified Purchase:Yes
I love the premium build and style as well as new functions.
I would recommend this to a friend!
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nana Owusu
from Warrenton, VA
Expertise:Intermediate
Verified Purchase:Yes
Great smart Galaxy AI watch. Versatile and heavy on health tracking.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: mbrandobrown
Expertise:Intermediate
Verified Purchase:Yes
Great device so far. Only had one issue with screen being unresponsive after water lock was enabled then disabled after a workout.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Bulky, but the best Galaxy Watch yet!
on July 30, 2024
Posted by: MayoTheGreat
[This review was collected as part of a promotion.] I've owned several galaxy watches, typically getting the Classic or highest level model available. Battery life has always been a struggle, especially for me as I use the watch as a Golf GPS watch.
The galaxy watch 4 classic would drain to about 50% after a round of 18 holes. The galaxy watch 6 classic would either die before I finished a round or would have less than 15% remaining at the end of a round. This Galaxy Watch Ultra only uses about 15% for a full 18 hole round of golf, and this is without putting any power saving options on or using the app in standalone mode.
Yes the watch is a little bulky, but I don't have dainty wrists and if you want a beefy battery the device will have to be bigger.
It has detected moderate to severe sleep apnea for me and I will be mentioning it to my doctor.
This watch's sensors seem to be far more accurate as well. I have much more reliable sleep data.
Honestly not having to worry about the battery life and being able to have every sensor and feature turned on is really what makes this the best.
I have not utilized any Galaxy AI features but am intrigued by AI in general, so we will see how useful it can be.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jeff H
from Southern California
Expertise:Intermediate
Verified Purchase:Yes
I've had the watch less than a week. My initial impression is that this is a very good watch with a lot of features I have yet to explore. Surprisingly comfortable on the wrist. The watch is very useful for my daily 5 mile+ urban hike I go on every day. I would like to have better battery life without having to utilize battery saving features. Perhaps Samsung can improve that with some software updates. Give me a month and I'll update.
Features
4
Design
4
Value
4
Written by a customer while visiting Samsung US