Customer reviews from zagg
mophie - Refurbished Excellent - Snap+ Juice Pack Mini 5,000 mAh Portable Charger with MagSafe Compatibility - Black
Average customer rating
3.4
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
65
4 Stars
27
3 Stars
26
2 Stars
19
1 Star
38
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for mophie - Refurbished Excellent - Snap+ Juice Pack Mini 5,000 mAh Portable Charger with MagSafe Compatibility - Black
Customer Rating
2
Have to fiddle with it
on August 6, 2023
Posted by: Sarah H.
I also have the Apple MagSafe battery pack which of course works perfectly every time. Got this one and at least half the time I snap it to the iPhone 12 pro, it doesn’t start charging. I have to pop it on and off and wiggle it around a bunch before it will charge. I don’t understand why this would be. It’s like the coil isn’t strong enough for the phone to detect it reliably or something. Also I feel like it doesn’t stick as securely as the Apple one; it’s much more wiggly. Sometimes I just end up plugging the phone into it instead of using MagSafe. Good price and it’s nice that you can charge things via usb-c but you get what you pay for in terms of reliability.
Written by a customer while visiting zagg
Posted by: Dissatisfied Customer II
Gender:Male
Verified Purchase:Yes
Purchased for an iPhone 13 Mini. According to the ZAGG website it was perfect for the phone. IT DID NOT FIT AND WAS TOTALLY USELESS. RETURNED IT THE SAME DAY I OPENED THE ZAGG PACKAGE.
Written by a customer while visiting zagg
Posted by: Kaden ray
from Nd
Gender:Male
Verified Purchase:Yes
Works great, brings me up about 20% with constant phone use and about 40% without. Using iPhone 16 pro max.
I would recommend this to a friend!
Written by a customer while visiting zagg
Posted by: Spedygnzls
from San Francisco, CA
Gender:Male
Verified Purchase:Yes
As always, even under a new label the products are still great. In this case, a slim, light and well designed battery pack providing comfort that I have a full charge avails and fits snuggly and securely onto my iPhone. A nice touch is the edge notch that accommodates the camera lenses, as well as the nice tactile finish.
I would recommend this to a friend!
Written by a customer while visiting zagg
Posted by: Benjamin
Verified Purchase:Yes
The mini pack doesn't fit an iphone 16 pro. its says it does but the top covers one of the cameras.
Response from zaggBy ZAGG, November 4, 2024
We are sorry to hear you have experienced an issue with your snap+ juice pack mini. We want to make this right for you. Please contact our customer care team at 800-700-9244. They’ll be able to assist you promptly and resolve the issue.
Written by a customer while visiting zagg
Posted by: Anonymous
Verified Purchase:Yes
it’s a great portable battery, but if you use the battery and phone at the same time the battery runs a little warm and it obscures the low edge of the camera. You must take it off to take pictures.
Written by a customer while visiting zagg
Posted by: Debra A
from St Paul Mn
Gender:Female
Verified Purchase:Yes
Mag Safe Charger does not charge very quickly. I had anticipated faster charge. Phone gets very warm while attached.
No, I would not recommend this to a friend.
Written by a customer while visiting zagg