Customer reviews from zagg
mophie - Refurbished Excellent - Snap+ Juice Pack Mini 5,000 mAh Portable Charger with MagSafe Compatibility - Black
Average customer rating
3.4 out of 5
3.4
(175 Reviews)
Open Ratings Snapshot
Rating breakdown 175 reviews
5 Stars
65
4 Stars
27
3 Stars
26
2 Stars
19
1 Star
38
75%of customers recommend this product. 
(
3 out of 4
)
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Customer Reviews for mophie - Refurbished Excellent - Snap+ Juice Pack Mini 5,000 mAh Portable Charger with MagSafe Compatibility - Black
Customer Rating
5 out of 5
5
Trusted
on July 16, 2021
Posted by: Trisha T.
Charges fast, works great and has a strong magnetic hold.
Written by a customer while visiting zagg
Customer Rating
2 out of 5
2
Just okay
on July 22, 2021
Posted by: Cooper W.
I have been a huge supporter of mophie cases and extended batteries over the years. In fact I normally by the case before I ever get the phone. However this time around I am not impressed. I am not sure where the blame should fall either…on apple or zagg. The battery says it is for a mini but it sagemags below the end of the phone. So doesn’t fit the mini. It also does not work as great when you have a case on your phone, seems to bounce/break away if laid down the wrong way. Love this company, best phone company for cases and extended batteries but miss the built in extended battery case regardless of the new MagSafe technology.
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
Works Great
on July 23, 2021
Posted by: Amelia F.
This is just what I needed to travel with! Works great! I was able to charge my phone as I used it!!
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
So awesome
on July 23, 2021
Posted by: Julia W.
I love the flexibility of attaching this to my phone when I need it, and yet not having it attached at all times. It attaches firmly and easily to my iPhone, I love it.
Written by a customer while visiting zagg
Customer Rating
3 out of 5
3
The magnet is not strong enough to create a good bond
on July 27, 2021
Posted by: Paul K.
I have used a mophie for years on my iPhone 6. I upgraded to the iPhone 12 and got the juice. I do not like the snap technology. The magnet does not make a strong enough connection with or without my silicone phone case. I wish I could return it but the box was destroyed by a family member. Please bring back the old style mophie case which encapsulated the phone and did not rely on a weak magnetic field.
Written by a customer while visiting zagg
Customer Rating
1 out of 5
1
Doesn’t charge as advertised
on July 28, 2021
Posted by: Mark D.
It doesn’t charge my iPhone 8S wirelessly as advertised. My Mophie stationary unit charges my phone wirelessly but it have to plug it in to this Snap+ . I do have a thin case on it but that hasn’t been an issue with the stationary.
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
Best MagSafe Battery Pack on the Market
on August 1, 2021
Posted by: Leonard P.
I bought this product for my iPhone XR and paired it with a MagSafe case. It works flawlessly! The magnet holds very strong with no chance to come off. Easy charging without cords.
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
Works just as I expected/hoped.
on August 2, 2021
Posted by: Andrew R.
Works just as I expected/hoped. Only thing I’d change is for the button on the bottom to be a little more prominent. The button is hard to find by touch.
The battery is big for the 12 mini, but with my case it doesn’t overhang from the back of the mini too much (just on the bottom of the phone)
Written by a customer while visiting zagg
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