Customer reviews from zagg
mophie - Refurbished Excellent - Snap+ Juice Pack Mini 5,000 mAh Portable Charger with MagSafe Compatibility - Black
Average customer rating
3.4
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
65
4 Stars
27
3 Stars
26
2 Stars
19
1 Star
38
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for mophie - Refurbished Excellent - Snap+ Juice Pack Mini 5,000 mAh Portable Charger with MagSafe Compatibility - Black
Customer Rating
1
I don’t recommend
on June 21, 2023
Posted by: Curt W.
This battery pack’s magnetic attachment doesn’t work well (battery packs comes off very easily.) It slips off when you’re trying to hold the phone. The battery pack also covers up part of the camera with an 14 pro. Poor design all the way around.
Written by a customer while visiting zagg
Customer Rating
1
Didn't work
on June 22, 2023
Posted by: Duane W.
I put the magnet on my phone and the pack didn't charge it. Idk if it's bc i have a magnet on my phone already but yea no luck
Written by a customer while visiting zagg
Customer Rating
4
Convenient cell phone bank
on June 25, 2023
Posted by: ROBIN V.
It comes in handy and it’s convenient using no wires to charge a phone, but it’s a bit heavy, isn’t super speedy to recharge, and my phone did overheat in my bike bag—the phone hadn’t done this when not charging—while using it.
Not sure just too hot that particular day or a longer bike ride
Not sure just too hot that particular day or a longer bike ride
Written by a customer while visiting zagg
Customer Rating
4
Charges as it should
on June 25, 2023
Posted by: Seth G.
When on and charging phone, it covers a small part of the camera.
Written by a customer while visiting zagg
Customer Rating
4
Great product.
on July 3, 2023
Posted by: Austin W.
Product works great. Charging is a bit slow but my phone seems to have problems so hopefully it should work better.
Written by a customer while visiting zagg
Customer Rating
2
You have to press and
on July 6, 2023
Posted by: Clay K.
You have to press and hold the power button for a while for it to turn on or off. I don't believe the power supply is accurate as advertised.
Written by a customer while visiting zagg
Customer Rating
5
Juice Pack charger
on July 17, 2023
Posted by: Jill B.
This has been awesome. Works like a charm and keeps all our phone charged
Written by a customer while visiting zagg
Customer Rating
2
Have to fiddle with it
on August 6, 2023
Posted by: Sarah H.
I also have the Apple MagSafe battery pack which of course works perfectly every time. Got this one and at least half the time I snap it to the iPhone 12 pro, it doesn’t start charging. I have to pop it on and off and wiggle it around a bunch before it will charge. I don’t understand why this would be. It’s like the coil isn’t strong enough for the phone to detect it reliably or something. Also I feel like it doesn’t stick as securely as the Apple one; it’s much more wiggly. Sometimes I just end up plugging the phone into it instead of using MagSafe. Good price and it’s nice that you can charge things via usb-c but you get what you pay for in terms of reliability.
Written by a customer while visiting zagg