Customer reviews from zagg
mophie - Refurbished Excellent - Snap+ Juice Pack Mini 5,000 mAh Portable Charger with MagSafe Compatibility - Black
Average customer rating
3.4
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
65
4 Stars
27
3 Stars
26
2 Stars
19
1 Star
38
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for mophie - Refurbished Excellent - Snap+ Juice Pack Mini 5,000 mAh Portable Charger with MagSafe Compatibility - Black
Customer Rating
3
iPhone 13 Mini / Snap+ Juice Pack Mini
on August 1, 2022
Posted by: C S.
Snap+Juice Pack Mini does not align properly with the iPhone 13 Mini. It hangs off the bottom almost 1/2 inch or more. It will not work with the Otterbox Commuter without attaching the magnetic ring. It does, however, charge up the phone but not to 100%. I connected the battery when I had approximately 30% charge left, and it only charged to 80%. This happened twice. I purchased another magnetic ring and attached the ring to the iPhone 13/Otterbox, so when attaching the battery, it aligns with the iPhone properly; and charging still works.
Written by a customer while visiting zagg
Customer Rating
3
I have a Samsung 21
on August 1, 2022
Posted by: Jeffrey S.
I have a Samsung 21 fe 5g and if I use the wireless part of the charger it gets really hot bot the harder and the phone
Written by a customer while visiting zagg
Customer Rating
2
Not What I Expected
on August 13, 2022
Posted by: Laura T.
This would be a great product if it worked like my plug in wireless charger works. The ring that is required to be placed on the back of the phone may or may not charge if you've got a case on it. Mine did, but my husband's would not. Having to take the case on and off everytime you lay it down to charge is a hassle. There must be an easier method for a cordless charging unit. I returned them.
Written by a customer while visiting zagg
Customer Rating
1
Horrible product
on August 18, 2022
Posted by: Caroline V.
This charger does not work. Terrible idea. It doesn't attach well to the phone. IF if is not fully charged, it doesn't charge the phone. The worst product
Written by a customer while visiting zagg
Customer Rating
5
Keeps my phone charged without cables
on August 19, 2022
Posted by: Louis R.
Handy keeping your phone charged in your pocket. It also prevents damage to the charging port.
I had to use the magnetic ring on the back of my iPhone 11, it works, but if you aren’t careful when you remove the charger the ring applied to the back of the phone comes off too. The adhesive softens from the heat generated during charging. Probably not an issue with later phones. Still happy though. Just need to be careful when you separate the phone and charger.
I had to use the magnetic ring on the back of my iPhone 11, it works, but if you aren’t careful when you remove the charger the ring applied to the back of the phone comes off too. The adhesive softens from the heat generated during charging. Probably not an issue with later phones. Still happy though. Just need to be careful when you separate the phone and charger.
Written by a customer while visiting zagg
Customer Rating
1
Doesn’t even charge my phone
on August 29, 2022
Posted by: David V.
Doesn’t even charge my phone more than 10%. Dies within 15 minutes even after full charge
Written by a customer while visiting zagg
Customer Rating
3
Ok
on August 30, 2022
Posted by: sarah n.
The mini pack gets hot and won't hold on good with my samsung galaxy s22+.
Written by a customer while visiting zagg
Customer Rating
3
snap+ juice pack mini (Black)
on September 12, 2022
Posted by: John B.
I bought this when I got the clear case as well. I didn't want to deal with an annoying wire when charging my phone. Although the battery pack is 5000 mAh the efficiency of the wireless charging isn't very good, and most of the time I end up getting around a 20-35% extra charge from the battery pack
Written by a customer while visiting zagg