Customer reviews from Samsung US
Samsung - QN65Q6DA 65-Inch Airslim 4K UHD QLED Smart TV - 3840 x 2160 - 60 Hz - Quantum HDR - HDMI - Tizen OS - Titan Gray
Average customer rating
4.8
(1,145 Reviews)
Rating breakdown 1,145 reviews
5 Stars
952
4 Stars
149
3 Stars
20
2 Stars
14
1 Star
10
26%of customers recommend this product.
(
5 out of
19)
Customer Reviews for Samsung - QN65Q6DA 65-Inch Airslim 4K UHD QLED Smart TV - 3840 x 2160 - 60 Hz - Quantum HDR - HDMI - Tizen OS - Titan Gray
Posted by: Gary8114
[This review was collected as part of a promotion.] We finally cut the cable cord and now we stream all of our programs. This product made it very easy. Simple set up and outstanding picture. We have more to watch than we ever did with cable. If you want a superb picture and an awesome streaming experience, this is the one to buy.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Picture
on July 4, 2021
Posted by: Mjlowry13
[This review was collected as part of a promotion.] The picture quality is amazing! Love the compatibility with other Samsung devices
Written by a customer while visiting Samsung US
Customer Rating
3
Sometimes can be buggy
on July 5, 2021
Posted by: Priestofmaiden
[This review was collected as part of a promotion.] Had the tv for about a week now and from time to time it won’t detect my sounds system of my PC and refuse to connect even though they are on and plugged in to the tv. When it does work picture quality is good.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 6, 2021
Hi Priestofmaiden,
Thank you for choosing Samsung's Q80A TV and for your review. When you are connecting your devices that supply 4K content to your TV, like an Xbox One X, Xbox One S, Playstation 4 Pro, UHD Blu-ray player, PC, Roku player, or anything else there is one very important step you need to do on your Samsung TV. You need to enable UHD HDMI Color (Input Signal Plus).
Navigate to Settings > General > External Device Manager.
Select UHD HDMI Color (Input Signal Plus).
Connect an HDMI cable (with an adapter, if necessary) into your computer, and connect the other end into the desired HDMI IN port on the TV. Make sure the cable is properly attached. Then, use the remote to navigate to Home, and then select Source. From there, select the PC as the video source.
If the TV has difficulties connecting to your PC due to surrounding radio interference, change the frequency of the wireless access band, and then try to connect.
I hope this helps. Should you need further assistance, please contact Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing Samsung's Q80A TV and for your review. When you are connecting your devices that supply 4K content to your TV, like an Xbox One X, Xbox One S, Playstation 4 Pro, UHD Blu-ray player, PC, Roku player, or anything else there is one very important step you need to do on your Samsung TV. You need to enable UHD HDMI Color (Input Signal Plus).
Navigate to Settings > General > External Device Manager.
Select UHD HDMI Color (Input Signal Plus).
Connect an HDMI cable (with an adapter, if necessary) into your computer, and connect the other end into the desired HDMI IN port on the TV. Make sure the cable is properly attached. Then, use the remote to navigate to Home, and then select Source. From there, select the PC as the video source.
If the TV has difficulties connecting to your PC due to surrounding radio interference, change the frequency of the wireless access band, and then try to connect.
I hope this helps. Should you need further assistance, please contact Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Happy
on July 5, 2021
Posted by: Lovetv
[This review was collected as part of a promotion.] We use our TV for streaming TV and movies. Also, some gaming. Very happy with the picture. The best part was the user friendly set up and settings.
Written by a customer while visiting Samsung US
Customer Rating
4
Q led TV 55"
on July 5, 2021
Posted by: LovemesomeSamsung
[This review was collected as part of a promotion.] This Q LED TV is replacing and old cuv ed samsung TV. Everybody question me why I need a new TV. However I went and purchased it anyway. Let me tell you the picture quality is great. No more grey where it suppose to be black. The picture is so crisp and clear. Just this alone was well worth the money spend. The TV sound is also much better . I really would not need a soundbar since my livingroom is small and the TV SPEAKERS are really good. However being me I had to have the soundboard. Needless to say I purchased a Samsung soundboard. Thats where the problem started. Trouble connecting this thing. I will have to get my kids to help since I have tried for hrs now to connect the soundboard properly. I had it right once but messed it up. So no fault to the product. With written instructions step by step I would be able to handle it better. I just purchased the soundboard yesterday and since the TV works well without, I have to come back to it later since it is very frustration to me not to be able to figure out where I went wrong. Overall I love SAMSUNGS products. All of my electronics from frigerator to stove microwave phone are all Samsung. One more item to be replaced will be my dishwasher. Would be nice to come down on you prices a little
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 6, 2021
Hello LovemesomeSamsung,
Thank you for your purchase and review of the new 2021 Q80A QLED 4K TV. I am happy to hear that you are enjoying the realistic picture quality delivered to your screen with our Quantum Dot technology which powers over a billion brilliant shades of vivid and lifelike colors that stay true regardless of the scene’s brightness.
Some soundbars or surround sound systems use Audio Return Channel technology or ARC for short. But don't worry, connecting these devices is still easy. All you need is one HDMI cable.
Connect an HDMI cable into your audio device's ARC port. This is usually the HDMI OUT port, but check your device's user manual just in case.
Connect the other end into the HDMI IN (ARC) on the TV. Using the remote, navigate to Settings. Then, select Sound and select Sound Output. From there, set the audio output for your TV.
If your soundbar only features an Optical port, connect the digital audio (optical) cable to the OPTICAL IN port on your soundbar, speaker, or surround sound system, and the other end into the DIGITAL AUDIO OUT port on the TV.
I hope these tips help! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for your purchase and review of the new 2021 Q80A QLED 4K TV. I am happy to hear that you are enjoying the realistic picture quality delivered to your screen with our Quantum Dot technology which powers over a billion brilliant shades of vivid and lifelike colors that stay true regardless of the scene’s brightness.
Some soundbars or surround sound systems use Audio Return Channel technology or ARC for short. But don't worry, connecting these devices is still easy. All you need is one HDMI cable.
Connect an HDMI cable into your audio device's ARC port. This is usually the HDMI OUT port, but check your device's user manual just in case.
Connect the other end into the HDMI IN (ARC) on the TV. Using the remote, navigate to Settings. Then, select Sound and select Sound Output. From there, set the audio output for your TV.
If your soundbar only features an Optical port, connect the digital audio (optical) cable to the OPTICAL IN port on your soundbar, speaker, or surround sound system, and the other end into the DIGITAL AUDIO OUT port on the TV.
I hope these tips help! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Worth the upgrade
on July 5, 2021
Posted by: dcooleo
[This review was collected as part of a promotion.] I finally took the plunge to upgrade to a 4K TV after getting an Xbox Series X. I previously had a 1080p HD Samsung TV and was pleasantly surprised to learn Samsung is the official partner for Xbox Series S/X Systems. It would be nice if this was better advertised.
The TV is great! I love the ARC and game specific compatibility. While I have the XSX on the game input (HDMI 4), I also have a Switch on HDMI 1 and the TV recognizes it as a game system.
The sound features to recognize room ambience and adjust isn't available yet, hopefully that will come in a future update. Same with the OTS feature, it doesn't appear to work right now. I also wish there was a way to save TV settings per input including separate settings for the smart TV apps when no input is running. I got the Q80A because it has full screen backlighting instead of a single layer at the bottom, but the backlighting still appears uneven and washed out around the edges, especially the bottom edge.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 6, 2021
Hi dcooleo,
I’m glad to hear that you are happy with the picture quality and user interface of your new 2021 Samsung Q80A TV. Motion Xcelerator Turbo+ enhances motion clarity for the fast-moving action of live sports or Next-Gen gaming. To optimize your picture quality, please be sure your firmware is up to date with version 1560.5 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
Paring this TV with one of our Q-Series Soundbars will give you the added feature of Q-Symphony where sound from your soundbar and your TV's speakers are synchronized to play at the same time providing a deep surround experience.
Intelligent Mode also enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. If the Intelligent Mode settings are greyed out in your TV's menu, please keep in mind the following:
- These functions may not be supported by some modes or apps (e.g., Ambient Mode, Art Mode, and Game Mode).
- Active Voice Amplifier (AVA), Adaptive Sound+, and Adaptive Volume are available only when the sound output is set to TV Speaker, or the Samsung Soundbar interlinked with Adaptive Picture function is connected.
- Adaptive Volume function may not be supported by some apps or external devices.
- Adaptive Volume operation affects Auto Volume function, but it does not work the other way around.
I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We hope to hear from you.
~ Samsung Specialist
I’m glad to hear that you are happy with the picture quality and user interface of your new 2021 Samsung Q80A TV. Motion Xcelerator Turbo+ enhances motion clarity for the fast-moving action of live sports or Next-Gen gaming. To optimize your picture quality, please be sure your firmware is up to date with version 1560.5 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
Paring this TV with one of our Q-Series Soundbars will give you the added feature of Q-Symphony where sound from your soundbar and your TV's speakers are synchronized to play at the same time providing a deep surround experience.
Intelligent Mode also enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. If the Intelligent Mode settings are greyed out in your TV's menu, please keep in mind the following:
- These functions may not be supported by some modes or apps (e.g., Ambient Mode, Art Mode, and Game Mode).
- Active Voice Amplifier (AVA), Adaptive Sound+, and Adaptive Volume are available only when the sound output is set to TV Speaker, or the Samsung Soundbar interlinked with Adaptive Picture function is connected.
- Adaptive Volume function may not be supported by some apps or external devices.
- Adaptive Volume operation affects Auto Volume function, but it does not work the other way around.
I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We hope to hear from you.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
excellent team to enjoy with the family
on July 6, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] I have 2 identical TVs at home, I enjoy their applications with voice commands. I see my photos daily, I train and I can see my progress. I am up to date with technology
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great clear picture
on July 6, 2021
Posted by: Jonnyboy1
[This review was collected as part of a promotion.] I use it to watch all my shows I miss while I'm working. That's my favorite feature about the product.
Written by a customer while visiting Samsung US