Customer reviews from Samsung US
Samsung - QN65Q6DA 65-Inch Airslim 4K UHD QLED Smart TV - 3840 x 2160 - 60 Hz - Quantum HDR - HDMI - Tizen OS - Titan Gray
Average customer rating
4.8
(1,145 Reviews)
Rating breakdown 1,145 reviews
5 Stars
952
4 Stars
149
3 Stars
20
2 Stars
14
1 Star
10
26%of customers recommend this product.
(
5 out of
19)
Customer Reviews for Samsung - QN65Q6DA 65-Inch Airslim 4K UHD QLED Smart TV - 3840 x 2160 - 60 Hz - Quantum HDR - HDMI - Tizen OS - Titan Gray
Customer Rating
5
Awesome
on July 2, 2021
Posted by: BabyCake64
[This review was collected as part of a promotion.] This TV has the best color. The animated movies have such a great picture on this TV. The microphone is also the easiest thing to use.
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture, but the sound quality has issues!
on July 2, 2021
Posted by: Duehus
[This review was collected as part of a promotion.] We loved this TV when he first bought it. After a few days, we noticed the sound would cut out for a split second about once an hour. Within the next week, it started to cut out every 15 minutes. It got so irritating, we'd have to rewind whatever we just watched just to understand what was said. The sound would cut out on any device that we used and also on every app that were using. We went back to the store for some help. We were not happy to find out that this is a common problem because the TV speakers can't handle the sound output. They recommended using a sound bar. We spent the extra money for the soundbar. The sound bar does help. We've had it with the sound bar for about 2 months now. It does still cut out sound for a split second, but a lot less and it hasn't gotten worse. It only happens a few times a week now I stead of every 15 minutes. Other than this sound issue, its a great TV. Because of the sound issue, I think the TV was overpriced. We didn't plan on initially buying the sound bar, so we spent even more money. So be prepared for sound issues and to buy a sound bar. Ps i also checked all forums and tried all posted solutions didn't work
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 7, 2021
Hi Duehus,
Thank you for your review of the Q80A TV and for sharing your details of your sound cutting out.
If the audio drop issue is happening when connected via HDMI, the HDMI cable is most likely the cause. We recommend you replace the HDMI cable with a High-Speed cable with Ethernet Channel, labeled as HEC or HEAC on the cable.
Please also make sure your TV is running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.
If this does not help, we ask that you contact us again for additional troubleshooting or assistance with setting up a service appointment. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We look forward to hearing from you.
~ Samsung Specialist
Thank you for your review of the Q80A TV and for sharing your details of your sound cutting out.
If the audio drop issue is happening when connected via HDMI, the HDMI cable is most likely the cause. We recommend you replace the HDMI cable with a High-Speed cable with Ethernet Channel, labeled as HEC or HEAC on the cable.
Please also make sure your TV is running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.
If this does not help, we ask that you contact us again for additional troubleshooting or assistance with setting up a service appointment. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We look forward to hearing from you.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This is best TV I've owned in my life
on July 3, 2021
Posted by: Mrr7979
[This review was collected as part of a promotion.] Use it to stream movies and watch TV shows and videos and music on your TV and YouTube videos and photos from your phone and email them
Written by a customer while visiting Samsung US
Customer Rating
5
Everything is top of the line
on July 3, 2021
Posted by: Neverguess
[This review was collected as part of a promotion.] I use my TV for everything even as a computer I watch everything on it it's awesome TV and I would definitely refer to family and
Written by a customer while visiting Samsung US
Customer Rating
4
The clarity
on July 3, 2021
Posted by: FlashHawk
[This review was collected as part of a promotion.] the clarity isn't what I thought it would be. the remote control is so awesome . the features are great.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 7, 2021
Hi FlashHawk,
Thank you for choosing the Samsung Q60A TV and for sharing your feedback regarding your picture quality. For optimal image clarity, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support via any of the below options:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing the Samsung Q60A TV and for sharing your feedback regarding your picture quality. For optimal image clarity, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support via any of the below options:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV
on July 3, 2021
Posted by: Jholiday
[This review was collected as part of a promotion.] I love this TV, great gaming experience, visuals are clear and crisp, Samsung tv is a nice touch also. This TV does everything I wanted it for and more. It is the best TV purchase I have ever made and I've owned alot of tvs in my time. I can't wait to upgrade to an 8k in the near future.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on July 4, 2021
Posted by: TVguy40
[This review was collected as part of a promotion.] We upgraded our bedroom TV from a competitors we bought last year because the LG did not have the ability to download thr Spectrum app. The Q60T was a great choice as we can have all our apps without having to use an external device to do so. I've also connected it to my Ring doorbell pro and now get alerts on the TV when someone is at my front door.
Of course the picture quality and everything else is great as well.
Of course the picture quality and everything else is great as well.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the picture quality and connectivity
on July 4, 2021
Posted by: Mojojoejoe04
[This review was collected as part of a promotion.] I use this TV a lot to watch my shows. The picture quality is amazing. Works well with my PS5. It also easily connects to my Note20 Ultra.
Written by a customer while visiting Samsung US