Customer reviews from Samsung US
Samsung - QN65Q6DA 65-Inch Airslim 4K UHD QLED Smart TV - 3840 x 2160 - 60 Hz - Quantum HDR - HDMI - Tizen OS - Titan Gray
Average customer rating
4.8
(1,145 Reviews)
Rating breakdown 1,145 reviews
5 Stars
952
4 Stars
149
3 Stars
20
2 Stars
14
1 Star
10
26%of customers recommend this product.
(
5 out of
19)
Customer Reviews for Samsung - QN65Q6DA 65-Inch Airslim 4K UHD QLED Smart TV - 3840 x 2160 - 60 Hz - Quantum HDR - HDMI - Tizen OS - Titan Gray
Customer Rating
4
TV Review
on August 2, 2021
Posted by: Leon
[This review was collected as part of a promotion.] General Watching. No Gaming. Just to watch a variety of tv channels
Very disappointed with WiFi Setup. I was unable to get the wifi working for several days. It didn't just set up automatically although I have several other devices that operate on the same wifi channel seamlessly. It became necessary for me to activate a 'guest' channel on my wifi router to get it to work (after returning 1 tv to the store and working for many hours). It is now working.
Written by a customer while visiting Samsung US
Customer Rating
1
Audio glitch
on January 22, 2022
Posted by: DG82
trying to use native tv apps like youtube tv but audio doesn't pass through through onkyo home theater receiver using hdmi/arc, have to use separate roku device. have tried optical output and that doesn't work either. according to onkyo tech support, they have seen this issue before with samsung tvs.
this is a such a simple feature and it's so disappointing that a company like samsung cannot provide it.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
3
Value
2
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, January 24, 2022
DG82,
We appreciate you sharing your feedback regarding the issues you are experiencing with your TV’s audio. Please check whether Digital Output Audio Format is set to Pass-Through. If you select the Pass-Through option to use an AV receiver that does not support Dolby Digital+, no sound is output with Dolby Digital+ content.
It is recommended to set Digital Output Audio Format to Auto when the connected receiver supports only the limited audio formats. Go to: Settings > Sound > Expert Settings > Digital Output Audio Format > Auto
If your issue persists, please reach out to us so that we can provide further troubleshooting. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
We appreciate you sharing your feedback regarding the issues you are experiencing with your TV’s audio. Please check whether Digital Output Audio Format is set to Pass-Through. If you select the Pass-Through option to use an AV receiver that does not support Dolby Digital+, no sound is output with Dolby Digital+ content.
It is recommended to set Digital Output Audio Format to Auto when the connected receiver supports only the limited audio formats. Go to: Settings > Sound > Expert Settings > Digital Output Audio Format > Auto
If your issue persists, please reach out to us so that we can provide further troubleshooting. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Love my tv
on April 8, 2021
Posted by: Ssung
[This review was collected as part of a promotion.] I wish they had different browser option. Come with keyboad
Written by a customer while visiting Samsung US
Customer Rating
5
The most experience you ever see on the world
on April 8, 2021
Posted by: ElbaselinaS33
[This review was collected as part of a promotion.] I like the T. V. to use for movies games and other things.
The things I really likes on Samsung products. the screen are very clears and good quality that always get Samsungs on cell phones and TV
The things I really likes on Samsung products. the screen are very clears and good quality that always get Samsungs on cell phones and TV
Written by a customer while visiting Samsung US
Customer Rating
3
Was a great tv
on June 28, 2021
Posted by: Stargirl1337
[This review was collected as part of a promotion.] It was clear as day husband loved it as a gift word for everything raising curvature no definitely worth the purchase is very lie easy to set up so I day
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, June 29, 2021
Stargirl1337,
I am happy to hear that you are enjoying the upgrade to your new 2021 Q60A QLED 4K TV. Quantum HDR brings dynamic tone mapping that draws from a wider range of color and brightness than standard HD. Deep blacks, vibrant imagery and detail always shine through.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
I am happy to hear that you are enjoying the upgrade to your new 2021 Q60A QLED 4K TV. Quantum HDR brings dynamic tone mapping that draws from a wider range of color and brightness than standard HD. Deep blacks, vibrant imagery and detail always shine through.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
my tv is the best
on March 30, 2021
Posted by: Roman
[This review was collected as part of a promotion.] I enjoy the quality and ease of use of the TV, it is the best on the market
Written by a customer while visiting Samsung US
Customer Rating
5
This tvs picture is awesome
on March 31, 2021
Posted by: Kraven84
[This review was collected as part of a promotion.] I use this tv for everything gaming sports movies music
Written by a customer while visiting Samsung US
Customer Rating
5
Good and Amazing
on March 31, 2021
Posted by: Pimp
[This review was collected as part of a promotion.] Good tv we very thing is perfectke(j*jsjwjejejdnejeje
Written by a customer while visiting Samsung US