Customer reviews from Samsung US
Samsung - QN65Q6DA 65-Inch Airslim 4K UHD QLED Smart TV - 3840 x 2160 - 60 Hz - Quantum HDR - HDMI - Tizen OS - Titan Gray
Average customer rating
4.8
(1,145 Reviews)
Rating breakdown 1,145 reviews
5 Stars
952
4 Stars
149
3 Stars
20
2 Stars
14
1 Star
10
26%of customers recommend this product.
(
5 out of
19)
Customer Reviews for Samsung - QN65Q6DA 65-Inch Airslim 4K UHD QLED Smart TV - 3840 x 2160 - 60 Hz - Quantum HDR - HDMI - Tizen OS - Titan Gray
Customer Rating
4
All-around great TV, with only minor complaints!
on October 7, 2021
Posted by: Traptin85
[This review was collected as part of a promotion.] This is my first 4k TV. I wanted a 60" tv for the living room that I will use for streaming tv and movies, and video games. I like the options to disable features like LED Clear Motion, because those give my wife a headache. The picture is bright, the colors look good, and the contract is great.
Setting up the TV was very easy. The HDMI ports are easy to get to, and it is easy to mount on the wall. Downloading apps and signing in was easy as well. There is a huge selection of apps to choose from! I wish I could delete more of these pre-installed apps, simply because I do not want to use them.
I like that the remote has a solar panel. I hope it helps the battery stay alive longer. The remote is simple and easy to use. I wish it did not have dedicated buttons for streaming services that I do not use, they are easy to press accidentally. I have had to re-pair the remote 3 or 4 times in 5 months. I have had little success using voice commands Ok Google on the remote.
We really enjoy using Ambient Mode, especially the Cinemagraphs. They are great to put on in the background when company comes over. I have had some issues using the other modes though.
The design of the TV is great. The very narrow frame blends into the wall nicely. It is also very thin so it doesn't stick out too far from the wall. This does make it difficult to reach the wall mount behind it to tighten the brackets.
The speakers are good enough. I am not impressed with the bass, but they get the job done.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 8, 2021
Traptin85,
Thank you for sharing your user experience with the 2021 Q60A QLED Smart TV. Your TV has 3 Voice Assistants to choose from: Bixby, Amazon Alexa, or Google Assistant. You will first need to select which Voice Assistant you would like to help control your TV. You will also need to be connected to the internet. After selecting your Voice Assistant, you can change the settings by going to: Settings > General > Voice > Voice Assistant. Once your Voice Assistant is selected, you can press the Microphone button on your remote to help navigate the settings menu, change the volume, or even search for content.
When utilizing the hands-free Voice Assistant feature, please know this is supported with Alexa and Bixby Voice Assistants. To use Google Assistant, simply press the Microphone button on the remote and then state your command.
When in Ambient Mode, please know you will need to use the SmartThings app on your phone or tablet to add your own photos to your TV (My Album feature). If you haven't set up your TV in the SmartThings app, please follow the below steps to do so:
1. Navigate to and open the SmartThings app, and then tap Add (the plus sign).
2. Tap ‘Device’, tap the ‘By brand’ tab, and then tap Samsung.
3. Tap ‘TV’, and then select your TV. Tap ‘Start’, and then follow the on-screen instructions to finish connecting your TV.
4. Next, tap ‘Menu’ (the three horizontal lines) in the SmartThings app, and then tap the Location-drop down menu to find the location with your TV. Tap your TV’s card to view its options.
5. Tap Ambient Mode, and then swipe through the introduction. Tap ‘Start now’.
I hope these tips help. For further assistance with this feature, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for sharing your user experience with the 2021 Q60A QLED Smart TV. Your TV has 3 Voice Assistants to choose from: Bixby, Amazon Alexa, or Google Assistant. You will first need to select which Voice Assistant you would like to help control your TV. You will also need to be connected to the internet. After selecting your Voice Assistant, you can change the settings by going to: Settings > General > Voice > Voice Assistant. Once your Voice Assistant is selected, you can press the Microphone button on your remote to help navigate the settings menu, change the volume, or even search for content.
When utilizing the hands-free Voice Assistant feature, please know this is supported with Alexa and Bixby Voice Assistants. To use Google Assistant, simply press the Microphone button on the remote and then state your command.
When in Ambient Mode, please know you will need to use the SmartThings app on your phone or tablet to add your own photos to your TV (My Album feature). If you haven't set up your TV in the SmartThings app, please follow the below steps to do so:
1. Navigate to and open the SmartThings app, and then tap Add (the plus sign).
2. Tap ‘Device’, tap the ‘By brand’ tab, and then tap Samsung.
3. Tap ‘TV’, and then select your TV. Tap ‘Start’, and then follow the on-screen instructions to finish connecting your TV.
4. Next, tap ‘Menu’ (the three horizontal lines) in the SmartThings app, and then tap the Location-drop down menu to find the location with your TV. Tap your TV’s card to view its options.
5. Tap Ambient Mode, and then swipe through the introduction. Tap ‘Start now’.
I hope these tips help. For further assistance with this feature, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on October 8, 2021
Posted by: Stacks
[This review was collected as part of a promotion.] I love my TV it's amazing crystal clear vibrant color
Written by a customer while visiting Samsung US
Customer Rating
5
the product is amazing than oleds
on October 8, 2021
Posted by: R28380
[This review was collected as part of a promotion.] Great Tv , awesome . I amazed with the visual., movies, sports...I would get another one for my cousin.
Written by a customer while visiting Samsung US
Customer Rating
5
I love the quality
on October 8, 2021
Posted by: Brandon245
[This review was collected as part of a promotion.] Samsung packed the TV with so much quality. From the buttery smooth refresh to the exquisite QLED colors, I love the experience of watching anything on my TV. The interface is also packed with useful features. I love the dex compatibility and the dynamic background pictures. It is so much fun to use the TV. I honestly have nothing to complain about. I would hands down buy another one.
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv ever
on October 8, 2021
Posted by: Dbagdusty
[This review was collected as part of a promotion.] I use it for gaming movie night news tv streaming it has been a great tv!
Written by a customer while visiting Samsung US
Customer Rating
5
upgraded from a lg and very happy
on October 9, 2021
Posted by: samsungfanforlife
[This review was collected as part of a promotion.] Purchased after seeing at store. clarity is 500% better than the lg ipurchased last year. i stream video alot and have smooth and clear pictures with extremley detailed veiwing. best purchase for the price range i had set.
Written by a customer while visiting Samsung US
Customer Rating
4
This Samsung is excellent
on October 9, 2021
Posted by: Maddie
[This review was collected as part of a promotion.] My Samsung is very easy to use and very self explanatory. I can get to what I want without issue or confusion. The remote has features that make finding what my son wants to watch easily. The TV is super quick and we never have issues. Finding all the apps and shows are with one button. Changing sources is quick and easy and the picture is crystal clear. We love it.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features and easy to use
on October 9, 2021
Posted by: Troy
[This review was collected as part of a promotion.] Strictly for Entertainment and watching movies and sporting events
Written by a customer while visiting Samsung US