Customer reviews from sony.com
Sony - Refurbished Excellent - 75" Class BRAVIA XR X93L Mini-LED 4K UHD Smart Google TV (2023)
Average customer rating
4.7
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
90
4 Stars
16
3 Stars
4
2 Stars
3
1 Star
0
95%of customers recommend this product.
(
104 out of
110)
Customer Reviews for Sony - Refurbished Excellent - 75" Class BRAVIA XR X93L Mini-LED 4K UHD Smart Google TV (2023)
Posted by: Tuber
Gender:Male
Verified Purchase:Yes
Product performed as advertised and expected. Picture quality from ALL sources is outstanding!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, January 22, 2024
Hi Tuber, We are thrilled to know that you like the picture quality of your new Sony BRAVIA 4K smart Google TV. Thank you for choosing Sony! Vincent
Written by a customer while visiting sony.com
Posted by: Nick 8776
Verified Purchase:Yes
This is my third Sony TV and I am very happy with one exception. This last Sony I purchased the remote does not have a number keypad
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, January 24, 2024
Hi Nick 8776,
Thanks for sharing your review and experience with the X93L. Your feedback about the remote is greatly appreciated. The remote is designed with simplified buttons for ease of use and advanced voice control. If you press the "Menu" button on the remote, it will make a number pad appear on your screen when needed. Some features can be accessed quickly by pressing the Quick Settings (wrench icon) button of the remote control. Please refer to this link for more information:
https://helpguide.sony.net/tv/kusltn1/v1/en-003/01-07-05_01.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
Thanks for sharing your review and experience with the X93L. Your feedback about the remote is greatly appreciated. The remote is designed with simplified buttons for ease of use and advanced voice control. If you press the "Menu" button on the remote, it will make a number pad appear on your screen when needed. Some features can be accessed quickly by pressing the Quick Settings (wrench icon) button of the remote control. Please refer to this link for more information:
https://helpguide.sony.net/tv/kusltn1/v1/en-003/01-07-05_01.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
Written by a customer while visiting sony.com
Posted by: tmancini
Gender:Male
Verified Purchase:Yes
I had recently purchased this TV to replace my 6 year old LG OLED. I loved the OLED, it's the best picture I've ever seen, but after just over 4years of usage burn in started to happen. So I decided to get something besides an OLED and let me tell you while this TV picture isn't as good as an OLED it comes very close. Very little blooming in dark scenes and the upscaling on the TV is awesome. I have very little to complain about this TV, but there are a few things that I wish it had. First, a back-lit remote, I watch most of my movies in a dark room and a back-lit remote would have been great. The second is the stand, while I like that there are multiple configurations for the stand, when they are used in the narrow configuration the TV sits to low to put a sound bar in front of it. I had to buy an aftermarket stand to use, because the TV wouldn't fit on the piece of furniture I have it on with the legs at the wide position.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, January 31, 2024
Hi tmancini,
Thank you for your purchase and we are truly happy that you are pleased with the picture quality of your Sony XR65X93L even if it's not an OLED TV. Your insight regarding with the remote control is highly appreciated and will take note on that. About the TV stand, the XR65X93L has 3 stand positions (Narrow, Standard and Soundbar Position). You can actually set the TV stand to a Soundbar position if you wish to put a soundbar in front of your TV. Here are the dimensions of the TV stand for your reference.
STAND WIDTH (STANDARD POSITION)
56.88" (1,442 mm)
DIMENSION OF TV WITH STAND (STANDARD POSITION) (W X H X D)
56.88 x 33.38 x 13.63" (1,443 x 846 x 343 mm)
STAND WIDTH (NARROW POSITION)
20.25" (514 mm)
DIMENSION OF TV WITH STAND (NARROW POSITION) (W X H X D)
56.88 x 33.88 x 13.63" (1,443 x 859 x 343 mm)
STAND WIDTH (SOUNDBAR POSITION)
56.88" (1,442 mm)
DIMENSION OF TV WITH STAND (SOUNDBAR POSITION) (W X H X D)
56.88 x 35.75 x 13.63" (1,443 x 907 x 343 mm)
I hope this helps and Thank you for choosing Sony! - Marco
Thank you for your purchase and we are truly happy that you are pleased with the picture quality of your Sony XR65X93L even if it's not an OLED TV. Your insight regarding with the remote control is highly appreciated and will take note on that. About the TV stand, the XR65X93L has 3 stand positions (Narrow, Standard and Soundbar Position). You can actually set the TV stand to a Soundbar position if you wish to put a soundbar in front of your TV. Here are the dimensions of the TV stand for your reference.
STAND WIDTH (STANDARD POSITION)
56.88" (1,442 mm)
DIMENSION OF TV WITH STAND (STANDARD POSITION) (W X H X D)
56.88 x 33.38 x 13.63" (1,443 x 846 x 343 mm)
STAND WIDTH (NARROW POSITION)
20.25" (514 mm)
DIMENSION OF TV WITH STAND (NARROW POSITION) (W X H X D)
56.88 x 33.88 x 13.63" (1,443 x 859 x 343 mm)
STAND WIDTH (SOUNDBAR POSITION)
56.88" (1,442 mm)
DIMENSION OF TV WITH STAND (SOUNDBAR POSITION) (W X H X D)
56.88 x 35.75 x 13.63" (1,443 x 907 x 343 mm)
I hope this helps and Thank you for choosing Sony! - Marco
Written by a customer while visiting sony.com
Posted by: Eddie50
Gender:Male
Verified Purchase:Yes
The picture looks excellent. Also the colors are colorful in every way. A bright TV for its time. I'm Just enjoying it to the fullest.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, January 31, 2024
That's awesome, Eddie50! We are truly delighted to know that you're enjoying your XR65X93L and that you're satisfied with its amazing picture and superb performance. Thank you very much for the perfect star review and for choosing Sony! - Romeo
Written by a customer while visiting sony.com
Posted by: Ron C in AZ
Gender:Male
Verified Purchase:Yes
Always have been a SONY fan in the past. Kind of disappointed in this Sony modelThe remote is impossible to open to get to the battery when it comes time to change it. The picture comes and goes as far as being very clear to fuzzy when watching sports or movies. Not sure if it is the TV, itself, inadequate HDMI cable or the sateliite box.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, February 3, 2024
Hi Ron C in AZ, thanks for choosing and purchasing our product. We understand your feedback regarding the supplied remote of your Sony unit. You can find this link helpful when changing the batteries on your remote:
https://helpguide.sony.net/tv/kusltn1/v1/en-003/08-07_01.html?hl=remove
We're sorry to hear that you have an issue with the picture quality on the TV. Please follow this link to isolate the issue:
https://www.sony.com/electronics/support/articles/00032635?utm_source=glean
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
https://helpguide.sony.net/tv/kusltn1/v1/en-003/08-07_01.html?hl=remove
We're sorry to hear that you have an issue with the picture quality on the TV. Please follow this link to isolate the issue:
https://www.sony.com/electronics/support/articles/00032635?utm_source=glean
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
Written by a customer while visiting sony.com
Posted by: Ant7ramon
Gender:Male
Verified Purchase:Yes
I bought this a month ago love it !! Open item for 2k great value for me
I would recommend this to a friend!
Response from sony.comBy David, Sony North America Customer Support, February 6, 2024
Hi Ant7ramon,
Thank you for the purchase and we're glad to hear that you love the picture color quality of your new Sony television. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Thank you for the purchase and we're glad to hear that you love the picture color quality of your new Sony television. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Written by a customer while visiting sony.com
Posted by: CESmith
Gender:Male
Verified Purchase:Yes
This is my second Sony tv the last one I bought in 1998. It’s still going but the picture is nothing like this one
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, February 13, 2024
Congratulations on your upgrade! We're delighted to hear that you like the picture quality. Thank you for choosing Sony. Erin
Written by a customer while visiting sony.com
Posted by: TomCTex
Gender:Male
Verified Purchase:Yes
Purchased 2 weeks ago. Excellent picture and good sound. The TV is in a bright room and performs beautifully.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, February 11, 2024
Hi TomCTex ,
Great! It's nice to hear that you are very much pleased with the awesome picture and sound quality of our Sony XR65X93L TV. Thank you for the 5 star rating and for choosing Sony! - Marco
Great! It's nice to hear that you are very much pleased with the awesome picture and sound quality of our Sony XR65X93L TV. Thank you for the 5 star rating and for choosing Sony! - Marco
Written by a customer while visiting sony.com