Customer reviews from sony.com
Sony - Refurbished Excellent - 75" Class BRAVIA XR X93L Mini-LED 4K UHD Smart Google TV (2023)
Average customer rating
4.7
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
90
4 Stars
16
3 Stars
4
2 Stars
3
1 Star
0
95%of customers recommend this product.
(
104 out of
110)
Customer Reviews for Sony - Refurbished Excellent - 75" Class BRAVIA XR X93L Mini-LED 4K UHD Smart Google TV (2023)
Posted by: PeteBocko
Gender:Male
Verified Purchase:Yes
As a loyal consumer of premium SONY TVs (XBRs, WEGA's ) since the 80s and needing to replace a 9-year Samsung 75" with progressively worsening light streaks, I bought the XR75X93L & I think this is a perfect TV. As I expected, a vivid picture, no LCD motion artifacts, dark blacks. You get used to a TV after awhile, and having been used to a very credible Samsung, every time I turn on this SONY I am startled at how good it is. 4K streaming from a FireTV cube never looked better. Some unexpected surprises: outstanding OTA tuner sensitivity, a channel that is 80 miles away that is unwatchable on all my other TVs comes in fine. Even the local channels that are crudely compressed look great. Thus far, none of the inevitable quirks from HDMI eARC, it plays nicely with my 5-year old Yamaha receiver (nothing else did). Finally, it felt like every new TV the Set-Up was an interminable chore & worse than the one before it. This broke the trend. Never easier, much improved my last SONY
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 4, 2023
Hi PeteBocko, You've made an excellent choice! We really appreciate you being a loyal Sony customer and helping to share the word about us. We're very pleased to hear you like the vivid picture, deep black levels, excellent OTA tuner reception, ease of setup, and it works seamlessly with your receiver. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound positioning speakers matching what you hear with what you see on screen. Thanks for choosing Sony!
Regards,
Sam
Regards,
Sam
Written by a customer while visiting sony.com
Customer Rating
5
An Unbeatable, topnotch Entertainment Experience
on August 2, 2023
Posted by: Sana
Gender:Female
[This review was collected as part of a promotion.] I am totally a tech geek and gamer, always fascinated with new technology and new innovations. This Sony BRAVIA XR Class X93L Mini LED 4K HDR Google TV amazed me. It really stands out in every aspect from picture quality to sound to gaming experience, Sony took care of all features very well. The picture quality is top notch. The colors are extraordinary and brilliant. The clarity is exceptional. I am having super cinematic experience within the comfort of my home. The light comes in a controlled manner which further enhances the experience. The sound is premium, clear and crisp. The TV has built-in acoustic level program which calibrates itself during setup with respect to your room. I can hear each and every beat clearly. The super sound with best picture quality making me feel like in the middle of action while watching any movie. As a gamer, I must appreciate them for providing uninterrupted fast and smooth gameplay. Another plus point is the addition of google tv. Google tv organizes my apps and subscriptions for me very well and makes everything so convenient and user friendly. The design and quality and durability of this tv is remarkable. The sleek and matte silver corners, edges and stands are making it aesthetically attractive. This tv has sufficient ports available for connecting multiple devices, sound devices, gaming consoles without any fuss. The remote control is given equal importance in-terms of design, user friendly and innovative voice control etc. They have done a phenomenal job with this device. I highly recommend this high value worth every penny, top notch theater experience tv to all my fellows and friends.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, August 4, 2023
Hi Sana,
Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! It is always a joy for us to be able to provide our dearly customers with the best quality products and services. We are very grateful that you are enjoying the exceptional picture, sound, design, remote, features, and overall performance of your new TV. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you so much for the recommendation and for Sony! - Kris
Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! It is always a joy for us to be able to provide our dearly customers with the best quality products and services. We are very grateful that you are enjoying the exceptional picture, sound, design, remote, features, and overall performance of your new TV. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you so much for the recommendation and for Sony! - Kris
Written by a customer while visiting sony.com
Customer Rating
5
Crystal clear & sharp picture. Amazing qualityTV
on August 11, 2023
Posted by: simplym
Gender:Female
[This review was collected as part of a promotion.] Starting with just the TV box, Sony is brilliant... all you have to do is cut off the packaging strap and lift the box up. TV is protected well inside the box. TV is a bit on the heavier side but still easy to carry with 2 people. The TV legs are solid and well structured even though it is on the thinner side. The back is a great feature because after you put all the panels it is sleek and minimal, you do not see any outlets. TV set up was a breeze. Sony makes the best TV & 65” is perfect for my bedroom! This one is crystal clear images (no eye strains), no lag at all, amazing quality, and volume is clear and sharp. I would highly recommend this TV!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, August 12, 2023
Hi simplym, we're glad you are enjoying our newest TV! Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Thanks for choosing SONY. ~Earl
Written by a customer while visiting sony.com
Customer Rating
5
Great picture and sound
on August 20, 2023
Posted by: Neech83
Gender:Female
[This review was collected as part of a promotion.] This is by far the best TV I’ve ever owned! The picture is so crisp, vibrant and beautiful and the sound feels like it is encapsulating you from anywhere in the room. Movies are taken to a whole new level when watching on this TV! The setup was very easy and everything was quickly connected and my streaming services automatically added when signing in through my Google home account. The included Google tv channels give you so many options of live TV for free as well. There are panels on the back that you can use to hide your cables and keep everything nice and tidy, which is a great bonus, though I haven’t used them yet. It comes with a stand but we decided to Mount it to the wall. I love everything about my new TV and there isn’t anything I’d change at all!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, August 23, 2023
Hi Neech83,
You made the right choice! We're glad that you are enjoying the sound, picture quality, Google software, design, and user-friendly functions of the TV.
See ultimate contrast from thousands of Mini LEDs and billions of accurate colors controlled by the intelligent Cognitive Processor XR. Immersive with pictures full of sparkling brilliance and deep blacks. Sony’s precision control and Mini LED powered by Cognitive Processor XR™️ puts you right in the scene. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!
-Ralph
You made the right choice! We're glad that you are enjoying the sound, picture quality, Google software, design, and user-friendly functions of the TV.
See ultimate contrast from thousands of Mini LEDs and billions of accurate colors controlled by the intelligent Cognitive Processor XR. Immersive with pictures full of sparkling brilliance and deep blacks. Sony’s precision control and Mini LED powered by Cognitive Processor XR™️ puts you right in the scene. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!
-Ralph
Written by a customer while visiting sony.com
Posted by: Myzticc66
Gender:Male
Verified Purchase:Yes
So first and foremost the picture quality is amazing! Love the Netflix calibration and IMAX calibration. Love the Sony core also. This tv was very easy to setup. I went with a cable matters ethernet to usb to plug into the high speed usb port. So instead of being capped at 100 mbps I get well over 900. Going from Android tv to Google tv was kind of a change. Still up in the air about Google tv? I noticed I cannot download the Plex app with the play store with Google tv? Why? I really hope this changes! Right out of the box this tv is phenomonal. I made just one tiny settings chane thats it. Great colors and great black level. I have seen no blooming. Best picture I have ever had on a tv! The only thing I can say that I dont care for is the remote control. Its small which is ok but very hard to use in a dark room. I would really love a backlit remote! And if you are in apps only mode for a home screen you lose the voice remote? Again why? Needs to be updated this is really dumb! Overall this tv rocks! And the upscaling is fantastic!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 27, 2023
Hi Myzticc66,
Thank you for your time to share your valuable feedback! We're glad that you are enjoying the outstanding picture quality, vibrant colors, black levels, easy setup, and upscaling features of your new X93L TV.
We're sorry to hear some troubles that you are experiencing with the unit. Allow us to help make this a better experience.
The Plex app is available on the Google Play Store. For more details on which apps you can install on your Android TV or Google TV, please refer to this link:
https://www.sony.com/electronics/support/articles/00147386?utm_source=glean
With regard on the voice remote not working while on the apps only mode, please make sure that the TV software is updated as it includes key features, applications, bug fixes, and feature improvements. Please try some solutions on this link if voice commands don't work your remote control: https://www.sony.com/electronics/support/articles/00109227?utm_source=glean
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. We appreciate you and thanks again for purchasing Sony! - Kris
Thank you for your time to share your valuable feedback! We're glad that you are enjoying the outstanding picture quality, vibrant colors, black levels, easy setup, and upscaling features of your new X93L TV.
We're sorry to hear some troubles that you are experiencing with the unit. Allow us to help make this a better experience.
The Plex app is available on the Google Play Store. For more details on which apps you can install on your Android TV or Google TV, please refer to this link:
https://www.sony.com/electronics/support/articles/00147386?utm_source=glean
With regard on the voice remote not working while on the apps only mode, please make sure that the TV software is updated as it includes key features, applications, bug fixes, and feature improvements. Please try some solutions on this link if voice commands don't work your remote control: https://www.sony.com/electronics/support/articles/00109227?utm_source=glean
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. We appreciate you and thanks again for purchasing Sony! - Kris
Written by a customer while visiting sony.com
Posted by: DOK48
Gender:Male
Verified Purchase:Yes
Have had Sony TVs The original KV25XBR in 1984. Have purchased multiple styles, cabinets and configurations as time has moved on and now comes the X93L, Mini LED, 75" which blows away the competition, including OLED anywhere near in price. The facial and skin detail is phenomenal and the vivid screen created by the mini led technology surpasses both my son's LG OLED and others. No more questions about blacks and brilliance including spectacular detail. They've added a semi-complete sound system that makes it great out of the box stand alone viewing with great sound. All this while upping the clarity and tight colors improving on what has always been the most realistic compared with all others. One note, is that the set needs to be "tuned" in color and brightness to obtain the phenomenal reality picture on the screen. GREAT SET ! ! !
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, March 18, 2024
Hi DOK48, We're delighted to hear that you are enjoying your TV. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
Written by a customer while visiting sony.com
Posted by: JT1230
Gender:Female
Verified Purchase:Yes
(Sony Bravia Mini 86") I did a lot of research on TV's before we bought anything. We landed on this particular TV because in reading reviews it stated the "mini LED" was good with having a very bright and sunny room. We have no issues with glares from windows or the skylights. The TV adjusts accordingly. The picture quality is stunning. The sound on TV isn't quite the quality we wanted. We purchased the Soundbar and subwoofer to enhance our experience. We absolutely love it!!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, June 25, 2024
Hi JT1230, Thanks for this amazing review of your X93L Mini LED 4K HDR TV! Choosing this TV will definitely be worth it! We're glad you are enjoying the excellent picture, especially the black levels and minimal glare even in a well-lit room. And good to know it works great with your Soundbar and that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you choosing Sony! -Jess
Written by a customer while visiting sony.com
Posted by: Sneeze
Gender:Male
Verified Purchase:Yes
The quality of the Sony Bravia is sublime from picture to sound that brings your movies and National Geographic shows so real it’s hepmatizing the true color will quality is spectacular and makes you feel like you are there as a spectator.
I would recommend this to a friend!
Response from sony.comBy David, Sony North America Customer Support, August 3, 2024
Hi Sneeze,
That's awesome! We're happy to hear that you like the picture and sound quality of the Sony TV. Thank you for choosing Sony and enjoy your TV!
-David
That's awesome! We're happy to hear that you like the picture and sound quality of the Sony TV. Thank you for choosing Sony and enjoy your TV!
-David
Written by a customer while visiting sony.com