Customer reviews from sony.com
Sony - Refurbished Excellent - 75" Class BRAVIA XR X93L Mini-LED 4K UHD Smart Google TV (2023)
Average customer rating
4.7
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
90
4 Stars
16
3 Stars
4
2 Stars
3
1 Star
0
95%of customers recommend this product.
(
104 out of
110)
Customer Reviews for Sony - Refurbished Excellent - 75" Class BRAVIA XR X93L Mini-LED 4K UHD Smart Google TV (2023)
Posted by: Slimbll
Gender:Male
Verified Purchase:Yes
Incredible vivid brilliant quality of picture. Great deal.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 4, 2023
Hi Slimbll, Perfect! We're thrilled to hear you like the exceptional picture quality of your Sony X93L. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thanks for choosing Sony! -Sam
Written by a customer while visiting sony.com
Posted by: Anthony38
Gender:Male
Verified Purchase:Yes
The Sony X93L Bravia XR is truly an amazing TV. We purchased the 65” model. The picture is just amazing and the sound is excellent. Lots of easy to use features. Highly recommend this TV.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 14, 2023
Good day, Anthony38!
Thank you for purchasing our Sony XR65X93L and we are truly happy to hear that you are pleased with your purchase. We're glad you appreciate the amazing picture quality and excellent sound of your new TV. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for choosing Sony and for your recommendation! Enjoy! - Marco
Thank you for purchasing our Sony XR65X93L and we are truly happy to hear that you are pleased with your purchase. We're glad you appreciate the amazing picture quality and excellent sound of your new TV. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for choosing Sony and for your recommendation! Enjoy! - Marco
Written by a customer while visiting sony.com
Posted by: Gene123
Gender:Male
Verified Purchase:Yes
Purchased tv couple months ago. Incredible brightness, hardly any blooming and excellent motion handling. Great for watching sports and movies.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 20, 2023
Hi Gene123, Thank you for the amazing review! We're glad you're enjoying the incredible brightness level and excellent motionflow, especially when watching your favorite sports and movies. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thanks for choosing Sony! -Sam
Written by a customer while visiting sony.com
Posted by: PWM123
Gender:Male
Verified Purchase:Yes
Great picture, but where’s the remote? It’s a little cheap stick. Have 2 other Sony tv’s and the remotes are decent.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 22, 2023
Hi PWM123,
Thank you for purchasing the 65" X93L. We're happy to hear that you are enjoying the smart Google TV features and exceptional quality this TV delivers. Your feedback is extremely important to us and is very much appreciated. The X93L models have a new standard remote which features a simple, easy-to-use design that is effortless to clean.
We want to make sure you’re taken care of. If there are missing items in the box, you can email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you sharing this feedback and for trusting Sony! -Jess
Thank you for purchasing the 65" X93L. We're happy to hear that you are enjoying the smart Google TV features and exceptional quality this TV delivers. Your feedback is extremely important to us and is very much appreciated. The X93L models have a new standard remote which features a simple, easy-to-use design that is effortless to clean.
We want to make sure you’re taken care of. If there are missing items in the box, you can email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you sharing this feedback and for trusting Sony! -Jess
Written by a customer while visiting sony.com
Posted by: snk286
Gender:Male
Verified Purchase:Yes
Bought This TV less than a month ago. It's a great TV!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 22, 2023
Hi snk286, We are glad that you now have a great smart TV. The BRAVIA X93L has our Cognitive Processor XR that delivers a picture with wide dynamic contrast and natural colors, replicating how we see the real world. You will see ultimate contrast from thousands of Mini LEDs and billions of accurate colors, all precision-controlled by the XR Backlight Master Drive and XR Triluminos Pro. Its sound positioning tweeters elevates the sound so what you hear matches the picture you see. Thank you for choosing Sony! Vincent
Written by a customer while visiting sony.com
Posted by: Dmam
Gender:Male
Verified Purchase:Yes
New house, New tv to replace our smaller Sony (42").
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 23, 2023
Hi Dmam, Congratulations! We're thrilled to hear that you are enjoying your new TV. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for choosing Sony. Erin
Written by a customer while visiting sony.com
Posted by: Abradr
Gender:Male
Verified Purchase:Yes
As far as a TV goes, it is great. However, the frame/picture portion needs some work. Hard to set up the switch from TV to picture mode. When it goes to pictures, it is way too bright and doesn’t look like a piece of art hanging on the wall. Instead it looks like a bright picture that you could show on any TV. Also, I copied several of my own pictures onto the included flash drive, and I changed the file names in numerical order (ie. Scenery 1.jpg, Scenery 2,jpg, … but when you add them they are in a different order. Not sure why they wouldn’t follow that logic. Hopefully they release some type of update to make the picture side of the frame works as well as the TV.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 27, 2023
Hi Abradr, Thank you on sharing your experience. Sony values the opinions of customers and is always striving to provide the best experience possible. To know more information about USB devices used for storing photos and music, please check the Help Guide:
https://helpguide.sony.net/tv/kusltn1/v1/en-003/04-01_02.html
Should you need further assistance, please email us at socialsupport@am.sony.com.
Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for choosing Sony. Erin
https://helpguide.sony.net/tv/kusltn1/v1/en-003/04-01_02.html
Should you need further assistance, please email us at socialsupport@am.sony.com.
Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for choosing Sony. Erin
Written by a customer while visiting sony.com
Posted by: Golfcue89
Gender:Male
Verified Purchase:Yes
I've had this for a month now. Could not be more pleased with the picture and operating system. My previous TV had limited memory. Sometimes had to delete apps. Was slow switching apps. Now plenty of memory and fast action. Wasn't sure My steaming problems would improve, but they did. Haven't had a hiccup on any streaming program.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, January 2, 2024
Hi Golfcue89, Awesome! We are so glad to hear that you are enjoying your new TV! See ultimate contrast from thousands of Mini LEDs and billions of accurate colors controlled by the intelligent Cognitive Processor XR. The XR65X93L is also equipped with Sound positioning tweeters, in addition to traditional TV speakers! This elevates the sound so what you hear matches the picture you see! You're in for quite a cinematic experience! -Carl
Written by a customer while visiting sony.com