Customer reviews from Samsung US
Samsung - S Pen Fold Edition Compatible Galaxy Z Fold 4 and 3 Phones Only I Color: - Black
Average customer rating
2.3
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
3
4 Stars
2
3 Stars
7
2 Stars
3
1 Star
11
33%of customers recommend this product.
(
7 out of
21)
Customer Reviews for Samsung - S Pen Fold Edition Compatible Galaxy Z Fold 4 and 3 Phones Only I Color: - Black
Customer Rating
3
Nib
on January 14, 2022
Posted by: Jepinak
my nib broke within a month. i tried replacing it and was unsucessful. i loved the pen but now it does nothing but collect dust.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Pen than Enhances the Fold3 experience
on October 10, 2021
Posted by: MDM1
the fold 3 pen is a great pen which enhances the fold3 experience. responsive and comfortable to use. i gave only 4 stars vs the full 5 because 1) it does not work on the front screen which is where i need it most 2) there isn't a fold3 phone holder which holds the pen and lays flat on the table. thus the pen is limited in it's use by those shortcomings. still i do recommend anyone with a fold3 do get the fold3 pen
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Love the Z3! The S Pen Should Be Better
on April 23, 2022
Posted by: RonA
from Benton City, WA
i went from the samsung note to the z3 because i like the big screen and the ability to use a pen. i use it alot for my real estate business. however, the pen is not consistent. the nub breaks easily. and i've have lost or misplaced two pens (my bad) but they should not cost this much to replace. for the cost of the phone it seems like nub replacement, pen replacement should be such a hassle (i cannot get one at my local store!). also, a bit disappointed in the camera on the z3.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy Charles, Samsung Care, April 25, 2022
Hi RonA. Thank you for bringing this to our attention. I see you have some concerns with the S Pen Fold Edition. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here is a link for more details on the policy page.
Product Warranty https://www.samsung.com/us/support/warranty/
camera settings for Samsung galaxy phones https://www.samsung.com/us/support/answer/ANS00086762/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144437980
Have a great day.
^Charles
Product Warranty https://www.samsung.com/us/support/warranty/
camera settings for Samsung galaxy phones https://www.samsung.com/us/support/answer/ANS00086762/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144437980
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
2
Bad deal
on April 1, 2023
Posted by: DogFaced Boy
Expertise:Intermediate
Very easy to break tip off, then impossible to replace tip. Lousy design.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, April 4, 2023
Hello DogFaced Boy, thank you for your feedback on your Samsung S Pen Fold Edition. We appreciate your feedback as we strive to provide our customers the best experience possible through innovation in our product line. Please do not hesitate to reach out to us at any time with further feedback or questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
just isnt worth it
on January 6, 2022
Posted by: Chris
bad design and too top it off the pen included sucks
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, Samsung Cares, January 10, 2022
Hello Chris, thank you for taking the time to leave this review. We're sorry to hear of your experience with this S Pen. We would be more than happy to look into any issues you may be having. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1144061748
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1144061748
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
3
Useful
on December 5, 2022
Posted by: Kyle121w80
from Morris NY
[This review was collected as part of a promotion.] It works as.described I love how I'd doesn't need to be charged
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 8, 2022
Kyle121w80, thank you for your feedback on the Samsung S Pen Fold Edition. We are happy to know you are enjoying all of the amazing features of the S Pen along with your Galaxy Z Fold device. Please feel free to reach out to us at any time with further feedback or questions about your Samsung products. –Elizabeth
Samsung Community
smsng.us/Samsung-Community
Facebook
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Twitter
smsng.us/Twitter-Messages
Samsung Community
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smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Difficult to store
on February 12, 2022
Posted by: Dcamel
releasing this with only one hideous and impractical way to keep it with the phone (the leather case that covers the outer display when closed.) was a huge miss. since it came in a nice little holder i thought it would be safe to keep in my right pocket. only other thing that lives in that pocket is my fold 3. well, noticed it got dragged out half the time i pulled my phone out. switched to my other pocket with smaller items in it. lasted a little while, but at some point, probably when i was getting my keys out, it got lost and is forever gone.
yeah, sure, user error, but my only options were a really bad case, or leaving it at home in a desk drawer... in which case i'd never get to use it anyways. now my gift from my wonderful wife is gone, and i feel like a jerk. waste.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Easy to use
on September 4, 2021
Posted by: DeeM
from Arizona
doesnt work on phone when folded closed. this is where i need it the most.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US