Customer reviews from Samsung US
Samsung - S Pen Fold Edition Compatible Galaxy Z Fold 4 and 3 Phones Only I Color: - Black
Average customer rating
2.3
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
3
4 Stars
2
3 Stars
7
2 Stars
3
1 Star
11
33%of customers recommend this product.
(
7 out of
21)
Customer Reviews for Samsung - S Pen Fold Edition Compatible Galaxy Z Fold 4 and 3 Phones Only I Color: - Black
Customer Rating
4
NOT A bad pen
on January 20, 2023
Posted by: Floraz4RVW
from San Mateo, CA
Expertise:Beginner
This pen is very fragile and takes a while to pair, but once you get it working, it is fine. It's hard to tell if it is working, because, it does not light up or make sounds. I actually like that it only works with the screen unfolded. If using it for security, it becomes more obvious that someone is using your device, and likely you'd be using it to draw or sign big documents, so you'd need the phone unfolded. I do not know if this is true for the Fold phones period, just my Fold4. I do agree that the tip feels unstable. Samsung tech support was very helpful and answered all of my questions. Since this was my first styl)us I tried it again after my call ended yo see if it really did not work, and it paired and worked perfectly. There was no reason to send it back, and I could not call back to let them know.
Features
5
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth s pen.
on October 8, 2022
Posted by: Vinu
from Charlotte
Expertise:Intermediate
[This review was collected as part of a promotion.] This fold edition s pen is lot smooth compared to the regular one. Great addition to the fold eco system.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on October 8, 2022
Posted by: Lauram
Expertise:Expert
[This review was collected as part of a promotion.] Samsung is the best! They get better and better with time!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold pen
on December 5, 2022
Posted by: Ldashvt
from Crown point, ny
Expertise:Beginner
[This review was collected as part of a promotion.] Bought this and it works great. I love using thjs with my fold!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Tip broke off
on March 31, 2024
Posted by: Siaa
from NY
Expertise:Expert
Bought it twice , one time the tip broke off after a year the second time it broke of after 6 months. And since it break ls off while in the pen your not able able to replace it becuse the other piece is inside the pen.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy Social Commerce, May 16, 2024
Salutations Siaa,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung S Pen Fold Edition. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/s-pen-fold-edition-black-ej-pf926bbegus/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung S Pen Fold Edition. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/s-pen-fold-edition-black-ej-pf926bbegus/
Written by a customer while visiting Samsung US
Customer Rating
1
Does not work on folded devices
on February 2, 2023
Posted by: TampaChristopher
Expertise:Intermediate
Supposedly designed for the Galaxy Fold devices, this does not work on a folded device. Poor design. I tried to purchase the Samsung cover with pen holder which makes the phone super bulky. Overall not pleased with the pen situation but that's really more of a review for the phone I guess.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, February 7, 2023
TampaChristopher, thank you for your feedback on your Samsung S Pen Fold Edition. This device is designed to function on the inner screen of the device only. If you are having difficulty with it functioning on that inner display, we have attached below a link to the Samsung Support Team who would be more than happy to assist you in troubleshooting this device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Good pen but should be cheaper
on October 10, 2021
Posted by: James P
it works like it is supposed to but the retractable spring loaded tip is way firmer than i thought and it takes a lot of pressure for it to retract. makes me wonder if it will eventually scratch the screen.
I would recommend this to a friend!
Features
2
Performance
4
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
OK
on November 23, 2021
Posted by: Karcelle
from NCAL
this pen first of all should have come with this extremely expense phone, along with a dongle, earbuds and charging brick (another conversation).
the pen should also work on the home screen when the phone is in the folded position. a regular 2-n-1 pen/stylus works just as well without damaging the screens of the phone.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy Carrie Galvan, Samsung Cares, November 23, 2021
Hello Karcelle, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Written by a customer while visiting Samsung US