Customer reviews from otterbox.com
OtterBox - Detachable Wallet for MagSafe | Color: - Black
Average customer rating
3.1
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
35
4 Stars
17
3 Stars
28
2 Stars
20
1 Star
27
41%of customers recommend this product.
(
34 out of
82)
Customer Reviews for OtterBox - Detachable Wallet for MagSafe | Color: - Black
Customer Rating
3
It will bend your cards :(
on July 12, 2023
Posted by: ltorresa5
I've been using the wallet for about 6 months and it has managed to ever so slightly bend my cards. When I place a card on the rear pocket it gets bent since it won't fit properly .
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, July 13, 2023
Hi there! We're sorry to hear about this unusual situation with your Wallet for MagSafe accessory. This accessory is only meant to hold 1-2 cards and a small amount of cash. We apologize for any frustration!
We are always looking for ways to improve our products, so we greatly appreciate your feedback on this. We will be sure to pass it along to the correct teams for you. In the meantime, if there is anything else that we can do to help, give us a ring at 1-855-688-7269 and we will get you taken care of.
Cheers,
OtterBox Customer Support
We are always looking for ways to improve our products, so we greatly appreciate your feedback on this. We will be sure to pass it along to the correct teams for you. In the meantime, if there is anything else that we can do to help, give us a ring at 1-855-688-7269 and we will get you taken care of.
Cheers,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
2
Good for a few months
on September 29, 2023
Posted by: Ang416
Good while it lasted, which was about 4 months then the liner started to come out. Disappointed.
Response from otterbox.comBy Customer Service, October 3, 2023
Hello! We apologize that you experienced an issue with the lining of the Wallet for MagSafe. We have a great warranty, and we would be more than happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: EkWads
Verified Purchase:Yes
Too small to use. Only fits 2-3 cards and the side pocket might handle a coin but certainly no bills.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 6, 2023
Hello EKWads! We are sorry to hear that the Wallet for MagSafe does not carry all of the items you wish to carry. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with a return. Depending on the device with which you are hoping to use the product, you may wish to inquire about the Folio for Mag Safe that we also have available, as it may be more of the carrying capacity you had hoped for.
Written by a customer while visiting otterbox.com
Posted by: AppleLover69
Verified Purchase:Yes
Goes really well with the case I have, good strength as well to my case and doesnt fall off at all! Fits 3 cards in main slot and money in small slow! Perfect for everyday use!
Written by a customer while visiting otterbox.com
Posted by: Devon M
Verified Purchase:Yes
Love this wallet and it attaches to my phone perfectly
Written by a customer while visiting otterbox.com
Posted by: Steven Grant
Verified Purchase:Yes
Wallet works great for two cards! I have no issues with the strength of the magnet, it stays on my phone all day.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dana
Verified Purchase:Yes
I do love the wallet however the magnet is not very strong. I have an otterbox magsafe case as well but this wallet tends to slide off easily.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 22, 2024
We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Siefert
Verified Purchase:Yes
Fits none of my cards and does not stick to my phone
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, February 18, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com