Customer reviews from otterbox.com
OtterBox - Detachable Wallet for MagSafe | Color: - Black
Average customer rating
3.1
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
35
4 Stars
17
3 Stars
28
2 Stars
20
1 Star
27
41%of customers recommend this product.
(
34 out of
82)
Customer Reviews for OtterBox - Detachable Wallet for MagSafe | Color: - Black
Customer Rating
1
Photos are inaccurate, bad product
on September 15, 2023
Posted by: lagorman1
If this product is only meant to hold 1-2 cards, why do you have a picture showing it holding 3 on the listing? Poor marketing, poor design, and very disappointing from such a great accessory company. Fix this and I and many others will buy this.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, September 19, 2023
Hello! We apologize for any disappointment in the Wallet for MagSafe product. The wallet offers easy access to dedicated card and cash slots and we apologize for any confusion over the quantity of cards or amount of cash that can be accommodated in the wallet. If our Customer Service Team may help, please give our CS Team a call at 1-855-688-7269 and we are happy to help.
Written by a customer while visiting otterbox.com
Customer Rating
3
Very practical to an extent
on September 22, 2023
Posted by: mikafalciola
[This review was collected as part of a promotion.] I love the concept of this wallet. While the color I received wasn’t my first choice I was excited to use it. Then I discovered it’s downfall. In a purse, with items moving all around it isn’t powerful enough to stay attached to your phone. Other than that it was great. Room for a few cards (also used it for business card storage)
Response from influenster.comBy Customer Service, September 22, 2023
Hello! We are so glad you are loving the concept of the MagSafe Wallet. We apologize that you are experiencing this wallet detaching from the case while in your purse. When used in combination with one of our MagSafe cases, the adherence will typically be strong enough to avoid the issue you are experiencing. Please give our CS Team a call at 1-855-688-7269 and we are happy to do some troubleshooting and help with this!
Written by a customer while visiting influenster.com
Posted by: Noah
Verified Purchase:Yes
Not comfortable at all. Barely fits 2 cards. Needed something to fit 3 cards and this does not do that. Not nearly what I was expecting to get.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, September 28, 2023
Hello! We apologize that you are experiencing disappointment with the Wallet for MagSafe. We also have a Folio for Mag Safe product available, depending on the device, that has additional capacity. If our Customer Service Team may assist or answer any questions, please give us a call at 1-855-688-7269 and we are happy to help!
Written by a customer while visiting otterbox.com
Posted by: Me here
Verified Purchase:Yes
I like this wallet. …………………………….. very well…
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Josué
Verified Purchase:Yes
Too small. Not enough room for more than one card really. Cash ocket hard to access as well.
Response from otterbox.comBy Customer Service, January 6, 2025
Thank you for your feedback regarding the Magsafe-wallet Series. We have taken your feedback to the company for future consideration.
Written by a customer while visiting otterbox.com
Posted by: Wendy
Verified Purchase:Yes
I love it! Looks great and holds all I need with strong magnetic hold
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: bstraw
Verified Purchase:Yes
Love it! I dont loose my credit cards or drivers licenses anymore!
Written by a customer while visiting otterbox.com