Customer reviews from otterbox.com
OtterBox - Detachable Wallet for MagSafe | Color: - Black
Average customer rating
3.1
(126 Reviews)
Rating breakdown 126 reviews
5 Stars
34
4 Stars
17
3 Stars
28
2 Stars
20
1 Star
27
41%of customers recommend this product.
(
34 out of
82)
Customer Reviews for OtterBox - Detachable Wallet for MagSafe | Color: - Black
Posted by: Tyton
Verified Purchase:Yes
They haven’t sent it to me I’ve been waiting for two months I just want the wallet I ordered I’m sure it’s a great product
Response from otterbox.comBy OtterBox, Customer Service Team, November 21, 2022
A very frustrating situation to be sure, and we're sorry that you've had such a long wait for the OtterBox Wallet for MagSafe. This is definitely curious since the item is currently available. Please do feel welcome to give our friendly Otters a call at 1-855-688-7269, and we'll be more than happy to dig in on your order history and figure out what's what.
Kindly,
OtterBox Customer Support
Kindly,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
2
Not for me
on November 23, 2022
Posted by: shelby1309
[This review was collected as part of a promotion.] I tried this with my Otterbox phone case. I wasn’t overly impressed with how strong the hold was between the wallet and phone case. I would be to nervous to actually put this one my phone with cards and the wallet fall off.
Response from influenster.comBy OtterBox, Customer Service Team, November 30, 2022
Thanks for the heads-up on the lackluster link you've noticed between this OtterBox Wallet for MagSafe and your iPhone. You mentioned having one of our cases in the mix as well, is that one of the models that were specifically made for use with Apple's accessory ecosystem? That's definitely a must when it comes to facilitating a "locking" connection.
If that's not a factor in your recent experience, please feel welcome to give our friendly Otters a call at 1-855-688-7269, and we'll be glad to help get a brand-new warranty replacement in the works in hopes of a better hold going forward.
https://www.otterbox.com/en-us/warranty-begin
Happy Holiday Season,
OtterBox Customer Support
If that's not a factor in your recent experience, please feel welcome to give our friendly Otters a call at 1-855-688-7269, and we'll be glad to help get a brand-new warranty replacement in the works in hopes of a better hold going forward.
https://www.otterbox.com/en-us/warranty-begin
Happy Holiday Season,
OtterBox Customer Support
Written by a customer while visiting influenster.com
Posted by: Dave S
Verified Purchase:Yes
Magnet not strong enough. Falls off easily. Be carful using as a wallet. Ok to carry business cards.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 15, 2022
Yikes! We apologize for any disappointment you might have experienced with this Waller for MagSafe. Are you using this accessory with your caseless device or one of our made for MagSafe cases? If you have a case that wasn't specifically designed for MagSafe compatibility, it could be interfering with the "locking" component needed to secure the Wallet to the back of your device. Please give our Otters a buzz at 1-855-688-7269 and they'd be happy to troubleshoot things with you and answer any questions you may have.
Warm regards,
OtterBox Customer Support
Warm regards,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
4
Solid
on December 1, 2022
Posted by: stephaniel6385
[This review was collected as part of a promotion.] It’s sturdy and the MagSafe was especially strong. However the look itself is not that cute. It’s functional. I can put two cards in there and I think there’s a spot for money. I like that it’s leather. But it definitely a could be more aesthetically pleasing
Written by a customer while visiting influenster.com
Customer Rating
4
Not bad
on December 1, 2022
Posted by: estaziaa
[This review was collected as part of a promotion.] I like how small this wallet is and the fact that you have easy access to your wallet and small amounts of cash. The only thing is, I feel like the MagSafe magnet isn’t as strong as it could be, but I did not have too many problems with it staying on.
Written by a customer while visiting influenster.com
Customer Rating
4
OtterBox MagSafe Wallet (on iPhone 13 Pro Max)
on December 1, 2022
Posted by: jerigrl005
[This review was collected as part of a promotion.] I like that this is slim and doesn’t add extra bulk to your case. The magnet is pretty strong, and you can see if has a little notch where you can pull it off easily. The downside is that you can barely fit 2 cards, and if you do squeeze 2 cards in, then the wallet pops off. I guess it’s good if you have 1 card or ID to carry!
Written by a customer while visiting influenster.com
Customer Rating
5
Mega grip
on December 1, 2022
Posted by: jamiel78
[This review was collected as part of a promotion.] This magnetic wallet has a hold like no other! Definitely will not slip/fall off. Doesn’t really hold a lot but that’s to be expected. Very satisfied with otterbox and this awesome wallet.
Written by a customer while visiting influenster.com
Customer Rating
5
MagSafe Otterbox Wallet
on December 5, 2022
Posted by: reinaldog
[This review was collected as part of a promotion.] I love this MAG safe otterbox wallet. It’s very thin, lightweight and is not bulky at all. It looks really sleek on my iPhone and I can still charge my phone wirelessly with it on which I love. 10 out of 10!
Written by a customer while visiting influenster.com