Customer reviews from otterbox.com
OtterBox - Detachable Wallet for MagSafe | Color: - Black
Average customer rating
3.1
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
37
4 Stars
17
3 Stars
28
2 Stars
20
1 Star
29
42%of customers recommend this product.
(
36 out of
85)
Customer Reviews for OtterBox - Detachable Wallet for MagSafe | Color: - Black
Customer Rating
3
Not Trustworthy
on January 3, 2022
Posted by: CEME42
from PA
Gender:Female
[This review was collected as part of a promotion.] The TryIt Sampling Community sent me a MagSafe Wallet to test out and review. I've always liked and trusted MagSafe products but I would not recommend this one. The construction and main idea is great but the magnet that helps it adhere to your phone/case just isn't strong enough to earn my complete trust. Plus when removing my phone from my pocket it almost always comes off. I fear that if I wasn't paying full attention at the time, all my credit cards, money, etc. would be lost. It just isn't worth my time and effort worrying about such important things. I would not recommend.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 5, 2022
We're sorry to hear your recent time spent with the OtterBox Wallet for MagSafe hasn't instilled much confidence as far as the magnetic connection is concerned. If you're game to give it another go, we'd be more than happy to help get you set up with a brand-new warranty replacement, which we trust will be better able to keep all the things locked into place.
Just give our friendly Otters a call at 1-855-688-7269 and we'll go from there!
Best,
OtterBox Customer Service Team
Just give our friendly Otters a call at 1-855-688-7269 and we'll go from there!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3
Wallet for MagSafe
on January 5, 2022
Posted by: FNazBD
[This review was collected as part of a promotion.] Wallet for MagSafe is a new addition if you are tech-savvy. If you have liking for the Apple products, you would love this. I would recommend this product to other people. Yoy can cover and keep safe your magsafe.
Response from otterbox.comBy OtterBox, Customer Service Team , January 6, 2022
Hi there!
We're glad to hear that you're liking your Wallet for MagSafe! If there's anything keeping this form being a 5-star experience, we'd love to hear your thoughts. Give us a ring at 1-855-688-7269, and let our Customer Service Team know about your experience.
Best,
OtterBox Customer Service Team
We're glad to hear that you're liking your Wallet for MagSafe! If there's anything keeping this form being a 5-star experience, we'd love to hear your thoughts. Give us a ring at 1-855-688-7269, and let our Customer Service Team know about your experience.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3
Good
on January 23, 2022
Posted by: Annette
from Waterbury
Gender:Female
[This review was collected as part of a promotion.] Is a great quality of product great texture and comfortable the design could be better or more spacious for more things. And I recommend to make different colors too so could be more personalized more choices.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, January 24, 2022
Great to know you're otherwise a big fan of the OtterBox Wallet for MagSafe! We'll be sure to share your interest in a bit more storage room and additional color options with our design folks. If we can be of any further Otter assistance, just give us a call at 1-855-688-7269 and we'll always be happy to help!
Best,
OtterBox Customer Service Team
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Kevin W
Verified Purchase:Yes
Good wallet but doesn’t hide cards when inserted; also cash incredibly hard to get in and out with two cards
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
5
Nice
on November 16, 2022
Posted by: massanphotography
[This review was collected as part of a promotion.] Great little wallet! It’s pretty flat so doesn’t add much bulk. Good quality and seems secure. I’ll need to get a proper case for it to work with my phone!
Written by a customer while visiting influenster.com
Customer Rating
5
Cute and convenient !
on November 16, 2022
Posted by: lainarose
[This review was collected as part of a promotion.] The lime green color is super cute and it magnetizes to my phone so easily! I wish it held one or two more cards easier, but it’s a great product.
Written by a customer while visiting influenster.com
Customer Rating
4
Bright accessory for cards
on November 17, 2022
Posted by: elinaakva
[This review was collected as part of a promotion.] It’s a functional accessory for ID card and bank card without the need to carry your wallet. However I did find attachment works great without cards in pockets but when filled it has a tendency to slide down occasionally I wonder if this happens from the weight
Written by a customer while visiting influenster.com
Posted by: Tyton
Verified Purchase:Yes
They haven’t sent it to me I’ve been waiting for two months I just want the wallet I ordered I’m sure it’s a great product
Response from otterbox.comBy OtterBox, Customer Service Team, November 21, 2022
A very frustrating situation to be sure, and we're sorry that you've had such a long wait for the OtterBox Wallet for MagSafe. This is definitely curious since the item is currently available. Please do feel welcome to give our friendly Otters a call at 1-855-688-7269, and we'll be more than happy to dig in on your order history and figure out what's what.
Kindly,
OtterBox Customer Support
Kindly,
OtterBox Customer Support
Written by a customer while visiting otterbox.com