Customer reviews from otterbox.com
OtterBox - Detachable Wallet for MagSafe | Color: - Black
Average customer rating
3.1
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
35
4 Stars
17
3 Stars
28
2 Stars
20
1 Star
27
41%of customers recommend this product.
(
34 out of
82)
Customer Reviews for OtterBox - Detachable Wallet for MagSafe | Color: - Black
Customer Rating
2
Minimalistic but not very functional
on December 15, 2021
Posted by: Lane
from Nashville, TN
Gender:Female
[This review was collected as part of a promotion.] Overall, I'm pretty disappointed in this product - having solely purchased Otterbox cases for my phones, I was looking for something sleek and functional.
Pro - works great with the magsafe cases or directly on the phone with no worries of falling off the phone (I tried using it on a regular Otterbox case too. The wallet did stick to the case, but it easily could slide off if put in my bag or pocket.)
Cons - too small! There are three slots where you could theoretically put money or cards/IDs in this wallet, but none of the slots are a sufficient size. They are VERY tight, making the cards difficult to remove. Additionally, because of the height of the wallet, there would be no offset for the cards, making it more difficult to get to the back card due to the alignment and tightness. The side pocket, I'm guessing, is supposed to be for cash, but there was no good way to fold money to easily insert or remove it from this side pocket.
I tried using this wallet for a day with a few dollars in the side pocket, my main credit card in the back slot, and my ID in the front slot. Anytime I flipped my phone screen down, my face from my ID was staring at me. Anytime I tried to pay for something with my card, it was a struggle to remove. All in all, I wouldn't get this product again.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team , December 16, 2021
Hi, Lane!
We're sorry to hear about your disappointment with your Wallet for MagSafe! We appreciate your feedback about the tightness of your wallet, and we'll be sure to let our design team know about your struggles. If you continue having these troubles after a bit of a "break-in" period, please don't hesitate to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Wallet for MagSafe! We appreciate your feedback about the tightness of your wallet, and we'll be sure to let our design team know about your struggles. If you continue having these troubles after a bit of a "break-in" period, please don't hesitate to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4
Safe and secure
on December 23, 2021
Posted by: Josh
from North Carolina
Gender:Male
[This review was collected as part of a promotion.] I’ve been using wallet phone attachments for a little while now, and this is the best one I’ve used so far. I love how strong it is and at the same time how easy it is to get my cards out. I am very happy with this product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
great wallet
on December 28, 2021
Posted by: bcobb86
[This review was collected as part of a promotion.] this is a really great little wallet. it stays very securely to the back on the phone. it is very easy to slide a card in and out of the slots that are there, but it still feels secure enough that they aren't going to randomly fall out with noticing.
Written by a customer while visiting otterbox.com
Customer Rating
3
Not Trustworthy
on January 3, 2022
Posted by: CEME42
from PA
Gender:Female
[This review was collected as part of a promotion.] The TryIt Sampling Community sent me a MagSafe Wallet to test out and review. I've always liked and trusted MagSafe products but I would not recommend this one. The construction and main idea is great but the magnet that helps it adhere to your phone/case just isn't strong enough to earn my complete trust. Plus when removing my phone from my pocket it almost always comes off. I fear that if I wasn't paying full attention at the time, all my credit cards, money, etc. would be lost. It just isn't worth my time and effort worrying about such important things. I would not recommend.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 5, 2022
We're sorry to hear your recent time spent with the OtterBox Wallet for MagSafe hasn't instilled much confidence as far as the magnetic connection is concerned. If you're game to give it another go, we'd be more than happy to help get you set up with a brand-new warranty replacement, which we trust will be better able to keep all the things locked into place.
Just give our friendly Otters a call at 1-855-688-7269 and we'll go from there!
Best,
OtterBox Customer Service Team
Just give our friendly Otters a call at 1-855-688-7269 and we'll go from there!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3
Wallet for MagSafe
on January 5, 2022
Posted by: FNazBD
[This review was collected as part of a promotion.] Wallet for MagSafe is a new addition if you are tech-savvy. If you have liking for the Apple products, you would love this. I would recommend this product to other people. Yoy can cover and keep safe your magsafe.
Response from otterbox.comBy OtterBox, Customer Service Team , January 6, 2022
Hi there!
We're glad to hear that you're liking your Wallet for MagSafe! If there's anything keeping this form being a 5-star experience, we'd love to hear your thoughts. Give us a ring at 1-855-688-7269, and let our Customer Service Team know about your experience.
Best,
OtterBox Customer Service Team
We're glad to hear that you're liking your Wallet for MagSafe! If there's anything keeping this form being a 5-star experience, we'd love to hear your thoughts. Give us a ring at 1-855-688-7269, and let our Customer Service Team know about your experience.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3
Good
on January 23, 2022
Posted by: Annette
from Waterbury
Gender:Female
[This review was collected as part of a promotion.] Is a great quality of product great texture and comfortable the design could be better or more spacious for more things. And I recommend to make different colors too so could be more personalized more choices.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, January 24, 2022
Great to know you're otherwise a big fan of the OtterBox Wallet for MagSafe! We'll be sure to share your interest in a bit more storage room and additional color options with our design folks. If we can be of any further Otter assistance, just give us a call at 1-855-688-7269 and we'll always be happy to help!
Best,
OtterBox Customer Service Team
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Kevin W
Verified Purchase:Yes
Good wallet but doesn’t hide cards when inserted; also cash incredibly hard to get in and out with two cards
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
5
Nice
on November 16, 2022
Posted by: massanphotography
[This review was collected as part of a promotion.] Great little wallet! It’s pretty flat so doesn’t add much bulk. Good quality and seems secure. I’ll need to get a proper case for it to work with my phone!
Written by a customer while visiting influenster.com
