Customer reviews from jbl.com
JBL - Refurbished Excellent - Vibe Buds 2 Noise Cancelling Earbuds - 2025 - White
Average customer rating
3.1
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
23
4 Stars
10
3 Stars
8
2 Stars
9
1 Star
20
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for JBL - Refurbished Excellent - Vibe Buds 2 Noise Cancelling Earbuds - 2025 - White
Customer Rating
1
Terrible, Poor quality, and poor functionality
on April 1, 2025
Posted by: Pedla1093
This product is the worst ever. Poor quality, and poor functionality. If I had to chose this over some rip offs I would chose the rips offs. The sound quality is so terrible don't let anyone fool you. And the feature find my buds is literally worse than finding it yourself. Never buy this its overpriced, and terrible. Get better alternatives get the cmfs buds they're better. And they're cheaper as well.
Response from jbl.comBy Customer Support, April 2, 2025
Thank you for your feedback. For your JBL Vibe Buds 2 to give you the best audio response, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal to achieve the best seal and secure fit. When using the Find My Buds feature activate "ring" to receive a ring notification on your device - when the earbuds are in range - and help you finding your misplaced buds. Please make sure that the earbuds are on and connected to your device and the app. If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
3
To easy to lose a earbud
on March 16, 2025
Posted by: Blakem
I like them but whoever decided to ship these wita case that doesn't close is an absolute clown. The slightest bump and boom earbud lost and the find my earbuds feature only works when they are on NOT when you actually lose a bud. Very disappointed in JBL for this glaring oversight.
Response from jbl.comBy Customer Support, March 19, 2025
Thanks for your feedback. The open case of our JBL Vibe Buds 2 is intentional to make it easier to grab and use on the go. This design allows for quick retrieval and placement without needing to fumble with a lid. Additionally, "Find My Buds" is a feature wherein you can locate missing earbuds by getting a notification on the location and time of last use. You can also activate "ring" to receive a ring notification on your device when the earbuds are in range. If you need further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
4
Just Got the JBL Vibe Buds 2 - Worth It for the Pr
on March 10, 2025
Posted by: TonyN
[This review was collected as part of a promotion.] I got the JBL Vibe Buds 2 last month after my old earbuds finally died, and honestly? They're pretty good for the price.
The sound quality is definitely decent - nothing mind-blowing, but the bass hits nicely for workout playlists, and I can hear everything clearly during podcasts. They're noticeably better than the cheap pair I had before, though not quite as crisp as my friend's AirPods.
Comfort-wise, they stay put during my morning cardio without causing that weird ear pressure some buds give me. I wore them for a 3-hour flight and barely noticed them, which is saying something since most earbuds start hurting my ears after an hour.
Battery life has been a pleasant surprise. I'm getting around 7-8 hours before needing to pop them back in the case, and I only charge the case about twice a week with daily use. No complaints there!
The touch controls are... fine. Sometimes they work perfectly, other times I'm tapping like a madman trying to pause a song. Classic wireless earbud problem, I guess.
They survived getting caught in a sudden downpour during my run last week, so the water resistance claim checks out. Wouldn't test them with a full submersion though.
For the price, I think they're a solid buy. Are there better wireless earbuds out there? Absolutely. But you'd probably need to spend twice as much to notice a meaningful upgrade. If you're on a budget but still want something reliable from a name brand, the Vibe Buds 2 won't disappoint.
The sound quality is definitely decent - nothing mind-blowing, but the bass hits nicely for workout playlists, and I can hear everything clearly during podcasts. They're noticeably better than the cheap pair I had before, though not quite as crisp as my friend's AirPods.
Comfort-wise, they stay put during my morning cardio without causing that weird ear pressure some buds give me. I wore them for a 3-hour flight and barely noticed them, which is saying something since most earbuds start hurting my ears after an hour.
Battery life has been a pleasant surprise. I'm getting around 7-8 hours before needing to pop them back in the case, and I only charge the case about twice a week with daily use. No complaints there!
The touch controls are... fine. Sometimes they work perfectly, other times I'm tapping like a madman trying to pause a song. Classic wireless earbud problem, I guess.
They survived getting caught in a sudden downpour during my run last week, so the water resistance claim checks out. Wouldn't test them with a full submersion though.
For the price, I think they're a solid buy. Are there better wireless earbuds out there? Absolutely. But you'd probably need to spend twice as much to notice a meaningful upgrade. If you're on a budget but still want something reliable from a name brand, the Vibe Buds 2 won't disappoint.
Written by a customer while visiting jbl.com
Customer Rating
5
A fantastic pair of minimalist earbuds
on February 27, 2025
Posted by: ViratB
from San Diego, CA
[This review was collected as part of a promotion.] The JBL Tune Buds are a great pair of earphones, especially for those who prefer something lightweight and minimalistic. The earphones stood out to me for their small size, light weight and comfort when sitting in my ears.
The sound profile is excellent as always and the earphones have a long battery life leaving me unworried about grabbing them when I'm on the go. The additional features and customization options on the app make using these earphone a experience that can be well-tailored to the user.
The sound profile is excellent as always and the earphones have a long battery life leaving me unworried about grabbing them when I'm on the go. The additional features and customization options on the app make using these earphone a experience that can be well-tailored to the user.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great ear buds for on the go!
on February 24, 2025
Posted by: Heath23
from Chicago
[This review was collected as part of a promotion.] The JBL Vibes 2 are an exceptional pair of of ear buds. They fit snug into my ears making for a quality listening experience without worrying about them falling out. They come with 3 sizes of ear tips to make sure you find the correct size. I used them while walking & commuting on train and they were efficient and didn't fall out! The noise cancelling is superb while under ground in train tunnels. When used for calls, they were crisp for listening and speaking. The pairing feature when switching between devices was seamless-I didn't miss any calls. The sound quality was quite clear and sharp. The bass was so pronounced which was nice. The charging case has a sleek design without a top allowing to see if the buds are in place.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great fitting earbuds with impressive sound
on February 24, 2025
Posted by: JesseJ4
from Auburn, WA
[This review was collected as part of a promotion.] These headphones have been a pleasant surprise so far! I have other JBL earbuds that I’ve been very happy with and I was slightly worried these might be a step down. But they have now become my earbuds of choice after using them for about a month.
To be honest, my first impression of these headphones was a little bit of concern. The fact that the case does not have a lid made me worried the earbuds would fall out while being jostled around in my gym bag or travel backpack. But, up to this point, that has not happened. The magnets hold the earbuds very securely so I no longer have this concern.
When it comes to how the earbuds work, the sound quality has been excellent for various genres of music as well as podcasts. Additionally, the noise cancellation has been better than I expected. Oftentimes, I leave my earbuds in Ambient Aware mode because I feel a little disconnected from what’s going on around me with noise cancelling on.
Being able to quickly switch from Ambient Aware mode to noise cancelling by tapping the left earbud is very convenient and has come in handy on several occasions.
The battery life has been better than I expected. I have used them at the gym everyday for two weeks and the ear buds remain fully charged and I still have battery life left in the case.
While at the gym, I’ve also noticed how securely the earbuds fit in my ear and don’t require any readjustment. Even while running, they have stayed firmly in place, which has been an issue for me with previous earbuds.
The JBL app is also something that I’ve found to be very useful. Both for monitoring the battery left in my earbuds, but also for being able to customize the equalizer to so I am able to get the sound I like whether I’m listening to music or a podcast.
All in all, I’m very happy with these earbuds and they will continue to be my first choice for earbuds moving forward.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Good buds with room for improvement
on February 21, 2025
Posted by: John5863
from Ohio
[This review was collected as part of a promotion.] Really nice and affordable headphones. JBL, in general, does good work when it comes to sound, and these are proof of that. The bass is punchy, the mids are clear, and the overall sound quality is impressive for the price. They’re also comfortable for long listening sessions and have decent battery life. If you’re looking for budget-friendly headphones with solid performance, these are a great choice. Now what i dont like is the case setup with the buds being exposed at all times. These are not for traveling in my opinion i did a drop test on different floor types and i did two drops on each type hardwood and carpet. The hardwood or any floor type minus carpet and these buds will go flying out 99 percent of the time carpet only one bud came out. These are for office type settings kept in drawer is best so as to not lose them. i wished these had the case cap top to prevent any liquid or dust from being exposed to them. Also i would like to see jbl pair these with other buds to sync with for group meetings or music listening. Like i said these are imo for office work settings. Also the buds need some type of grip texture to them they are so small when retrieving them from the case if your fingers are dry they will slip and fall causing you to scramble looking for them. So buy these with your set purpose.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Appreciate the size
on February 18, 2025
Posted by: Teddymac11
from Minneapolis, MN
[This review was collected as part of a promotion.] Excellent earbuds!
The physical size is great. The case and earbuds themselves are a bit bigger than others. The earbuds are easier to handle without dropping all the time!
The sound is as expected from JBL. I appreciate the versatility to adjust the sound signature with the app.
Noise canceling works excellent, especially when paired with the correctly sized tips!
My only complaint, which is consistent with all TWS earbuds is the volume output is somewhat limited. But these are on par with other options in this regard.
I would recommend this to a friend!
Written by a customer while visiting jbl.com