Customer reviews from epson.com
Epson - Refurbished Excellent - Home Cinema 3800 4K 3LCD Projector with High Dynamic Range - White
Average customer rating
4.6 out of 5
4.6
(30 Reviews)
Open Ratings Snapshot
Rating breakdown 30 reviews
5 Stars
25
4 Stars
1
3 Stars
2
2 Stars
1
1 Star
1
86%of customers recommend this product. 
(
12 out of 14
)
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Customer Reviews for Epson - Refurbished Excellent - Home Cinema 3800 4K 3LCD Projector with High Dynamic Range - White
Customer Rating
5 out of 5
5
Just WOW!
on December 4, 2022
Posted by: Spideygramps
from Illinois
We bought our first projector 11 years ago and had loved it! After time the picture began dimming and we hadn’t realized how the quality had degraded til told by my bro that the picture sucked. So…did some research and bought this unit. The brightness and clarity on our 139” screen is just awesome!!! We love it. Setup wasn’t too complicated and we hope to enjoy it for another decade!! Blows away a tv…it’s like going to the movies at our own house!!
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting epson.com
Customer Rating
2 out of 5
2
Overall good, I think I got a dud
on July 25, 2021
Posted by: Anonymous
from Las Vegas
So the picture quality is good, but uneven, for some reason I cannot get the image in focus. My wifey has bad vison so the "fuzzy" out of focus look gives her a headache. I will contact epson support to see what the options are. If you're wondering, the projector is square to the screen and I have played with zoom and lens shift to no avail. Super big bummer, I can tell if I could focus it, the image quality would be phenominal! I do wish the housing was available in black as well.
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting epson.com
Customer Rating
3 out of 5
3
Bluetooth issues
on January 1, 2021
Posted by: tom271
I am using this projector with Sony soundbar HT-S350. The bluetooth keeps unpairing.
The workaround is to disable bluetooth on all other devices except these two.
I would recommend this to a friend!
Quality
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Amazing 4K HDR picture quality, great value
on June 9, 2021
Posted by: Dr Notes
from WI
I have been itching to upgrade to a 4K projector with 3D for some time now. My old Panasonic PT-AE4000U turned 10 this year and it has served me well in the 1080p world. The Epson Home Cinema 3800 is an excellent pixel shifting 4K/3D projector for the money.
The projector is very securely packed and includes a good size 38 button backlit remote, not the tiny remote that comes with many projectors. Many control options have direct access to control them on the remote; HDR, Color, Aspect, HDMI input selection, playback controls, test pattern, 3D and many more. Having a button for remote backlighting can come in handy in a dark theater. I actually programmed my universal remote with the 3800 as an additional device and then the remote went into my expansive remote graveyard lol.
The only other hardware included in the box are the power cord and batteries for the remote. Disappointing that there are no 3D glasses included, but 3D has definitely fallen out of favor over the last several years and I'm not sure if any projectors include them in the box anymore. There are quick setup brochures in four languages and some other small pamphlets, but no owner's manual. That is pretty standard with most products today since the full manual is very easy to download, saves trees I guess. I removed the packing materials, including foam protection around the lens for shipping as well as a clip-on lens cover, nice touches to protect the delicate lens. Then I hung it upside down from a ceiling mount and located the setting in the menus under Extended to set it to Front Ceiling. There are actually 4 options in that menu for the possible combinations of Front and Rear projection and table or ceiling mount. I did not test the speakers as I have an AVR with full 11.2.4 Atmos speaker setup. The (10W each) speakers do give an added flexibility for other installation scenarios.
My old projector was black and I was slightly disappointed that the Epson consumer projectors are only available in white. It is a bit more noticable when the lights are on, but when in actual use it disappears just like my previous black unit. It is a very high quality, sturdy unit with modern styling. It has 2 HDMI ports and 2 USB ports, although one of those USBs is only for a WiFi adapter and the other is only to provide power for HDMI stick devices that require USB power. It does put out a bit of heat from the front vent.
The most outstanding feature of 3800 is the 4k image processing and projection, the picture quality and options for tweaking the picture are where it truly shines. It is not native 4k, but it takes a 4k image and creates two 1080p frames and slightly shifts pixels very quickly to produce the appearance of 4k image without the raw 3LCD system being native 4k. Watching 4k films on a 10 foot screen, the resolution enhancements over 1080p with no HDR was awesome. The sharpness and brightness improvements were dramatic over my previous projector. The 3800 is a simply amazing value and comes with a 2 year warranty.
I ordered 3D glasses and tried a few titles and they were all super crisp and clear with excellent 3D effects. The glasses paired with the 3800 first time automatically when there was 3D material on screen, just had to power them on. There was a confirmation message on screen after about 5 seconds to confirm the pairing of each. I did not see any artifacts or have any issues, just a high quality 3D experience with great depth and focus.
The Epson has an amazing range of color adjustments and comes with some preprogramed presets that are accessible under Image Enhancements. Epson has full control of HDR tweaks for Auto/SDR/HDR10/HLG, including a level; as well as RGBCMY for hue, saturation, and brightness. You have the myriad options to tune the picture to your liking. There are 10 Memory slots to save different picture settings customizations, you could have one for daytime, one for nighttime, one for 3D, one for HDR material, etc. The zoom, focus, keystone and lens shift vertical and horizontal are all manual adjustments using the controls on the projector itself. To get a 4K projector that has those adjustments automated is literally at least 3 times the cost at this point in time.
Epson’s Home Cinema 3800 had amazing picture quality for all kinds of video material. I never saw any rainbows or other artifacts from the pixel shifting 3LCD system. The picture was always crisp, clear with excellent brightness and contrast, especially with HDR sources. It is a great value for those looking to upgrade to a 4K projector at a very reasonable price, highly recommended! I was totally honest in my opinions of the 3800 pros and cons, full disclosure this is a review for the Epson Home Cinema 3800 projector that I received free of charge to do a beta test and review.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
(click to see the video)
User submitted video
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Outstanding picture quality!!
on April 6, 2021
Posted by: DJRicky4754
from Kissimmee, FL
This projector is Epson's mid level Pro UHD projector. It replaces the Epson Home Cinema 3700 with a few upgrades. This new 3800 has 4k HDR10 and does the full 18gbps @60hz. Its a wonderful value for what you get with 3000 lumens of brightness, 100,000:1 contrast ratio, horizontal and vertical lens shift. Its a great value for its price range.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Superior alternative to large TV
on June 12, 2021
Posted by: chicokim
from Los Angeles, CA
I just moved from a condo to a house and I was looking for options to replace my old 50” TV, which would be quite small for the bigger family room at the new house. I considered buying a larger TV (maybe something in the 60s or 70s), but I realized that in order to take full advantage of the more ample space available, a projector would be a better choice. It allows me to use a wide open wall in the hallway that would otherwise not be used in any functional way, and as a result it would let me optimize the layout of the family room by allowing more freedom on where to place the room’s furniture.
I was interested in Epson’s 3800 projector primarily because of its image quality (4K technology was compelling), but there were a few other attributes that were just as important to me: (1) the ability to freely adjust the screen size to allow versatility to project in different places in the house; (2) the ability to point the projection “off center” (in other words, having sufficient range to move the screen both horizontally and vertically), since the location where I’ll install the wall mounted shelf for the projector is not center-aligned with the wall where I’ll project; and (3) strong brightness so the image is naturally visible even with a lot of natural light coming into the family room.
As I tried the product, I was amazed by the high quality of the image and how it addressed every one of my needs mentioned above. I was concerned about how images would look directly on the textured wall (unfortunately walls in the house are not smooth) and thought that I may need a drop-down screen, but it looked fantastic just like that! And I’m thrilled that instead of a 60-70” TV placed on a sub-optimal part of the room, I now have a 100” screen that allows me to configure the room to my liking and has comparable image quality to a new LED TV model. I am ecstatic about the projector and would highly recommend to anyone looking to replace a smaller TV or add a larger screen.
This is a review for the Epson Home Cinema 3800 projector that I received free of charge to do a beta test and review.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Incredible, feature- rich, projector at a great value!
on July 18, 2021
Posted by: The Fog
from Dallas, Texas
I have been using an Epson Powerlite Home Cinema 3020 for many years. It has been a fantastic projector for me and is still going strong with no issues during the life of the projector. I have been impressed with the Epson line of projectors, as they provide some of the best performance for the money. I was excited to now get the opportunity to try out a new Epson projector with 4K, the Epson Home Cinema 3800 4K PRO-UHD 3-Chip Projector with HDR. The transition to 4K is unbelievable and well worth the upgrade.
I have a dedicated media room with the projector mounted on the ceiling projecting to a 120 inch screen. Set up is relatively simple and the projector can be mounted off center and adjusted accordingly with strong image quality in my tests. The projector has a number of settings to allow you to easily find the right settings for your room. The remote is more dynamic than a typical remote with many different adjustments and settings readily available and a very handy backlight.
We use our projector primarily for movies and sports. The performance of the Epson 3800 exceeded my expectations. As noted in the specs, this projector has Epson’s advanced 3LCD technology. As a result, this projector delivers on providing an incredible RGB color signal without any “rainbow effect” or color brightness issues that you may experience with DLP projectors. With 3LCD, the picture is incredibly sharp. Brightness was perfect with 3,000 lumens for both color and white brightness with great color accuracy. The noise level of the projector is minimal, even in 4K mode. Speaking of 4K, Epson’s pixel shifting technology for 4K resolution processing works beautifully. The picture quality for this price range projector is amazing.
The projector also includes built in speakers. So, it is easily portable and can be quickly set up and enjoyed outside as well. In summary, what sets Epson projectors apart from the competition is that they provide incredible, feature- rich, high performing projectors for a great price from a brand you can trust. The Epson Home Cinema 3800 is no exception. This is a review for the Epson Home Cinema 3800 projector that I received free of charge to do a beta test and review.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Projector
on December 14, 2023
Posted by: Allen c
from Iowa
Verified Purchase:Yes
Product works great, good picture
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting epson.com
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