Customer reviews from epson.com
Epson - Refurbished Excellent - Home Cinema 3800 4K 3LCD Projector with High Dynamic Range - White
Average customer rating
4.6
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
25
4 Stars
1
3 Stars
2
2 Stars
1
1 Star
1
86%of customers recommend this product.
(
12 out of
14)
Customer Reviews for Epson - Refurbished Excellent - Home Cinema 3800 4K 3LCD Projector with High Dynamic Range - White
Posted by: Living on the Gulf Coast
Verified Purchase:Yes
I’ve had an Epson powerlite Home Cinema 8350 for 12 years. The 3800 is much brighter. We can now watch with the shades open! I went back with Epson based on their quality. It’s too soon to know much more.
Written by a customer while visiting epson.com
Customer Rating
5
Perfect balance of performance and price
on June 19, 2021
Posted by: epekor
from Texas
This our first home theater projector, and all we can say is wow! We wish we added this to our home entertainment setup far sooner. Crisp, beautiful colors, deep blacks. Just as good in broad daylight as it is in a dark room. The 3000 lumens is a big hit.
Like some other reviews have mentioned, it takes a bit to dial-in settings, but once that’s done, it’s a thing of beauty. No different from any quality display.
Like some other reviews have mentioned, it takes a bit to dial-in settings, but once that’s done, it’s a thing of beauty. No different from any quality display.
A few things that we especially love:
* The flexibility. This is great to travel with on family vacations. The fact that we bring such an awesome display with us on road trips is a game changer!
* The built-in speakers make it easy to use it outside for the kids as they enjoy a movie night with friends.
* The 4K resolution never fails to impress.
* People have mixed feelings on 3D, but our kids LOVE it! Just note: you need EPSON 3D glasses to enjoy 3D. We didn’t know that initially, but worth it when we added the glasses.
* Works well with our FireTV cube.
* We’re able to shoot the projector off-center (horizontal and vertical) without any significant warp to screen resolutions. Keystone adjustments are easy enough.
* It doesn’t get particularly hot and it isn’t noisy, especially on ECO mode.
* The flexibility. This is great to travel with on family vacations. The fact that we bring such an awesome display with us on road trips is a game changer!
* The built-in speakers make it easy to use it outside for the kids as they enjoy a movie night with friends.
* The 4K resolution never fails to impress.
* People have mixed feelings on 3D, but our kids LOVE it! Just note: you need EPSON 3D glasses to enjoy 3D. We didn’t know that initially, but worth it when we added the glasses.
* Works well with our FireTV cube.
* We’re able to shoot the projector off-center (horizontal and vertical) without any significant warp to screen resolutions. Keystone adjustments are easy enough.
* It doesn’t get particularly hot and it isn’t noisy, especially on ECO mode.
Bluetooth pairing with our Denon AVR-X2500 worked smoothly, but we did experience pairing issues with a Vizio B362 soundbar. YMMV.
Also note, if you want a big screen (12’ +) you’ll need to place the projector a roughly the same distance from the screen. This isn’t a short-throw projector.
All-in-all, Epson nailed the balance of performance and convenience with this projector package. We love everything about this projector.
This is a review for the Epson Home Cinema 3800 projector that I received free of charge to do a beta test and review.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: Bills at home with Epson
from Ohio
Verified Purchase:Yes
My wife and I bought our first projector for our everyday tv 15 years ago. It lasted for a long time and looked awesome. Me being a cheap bought an off brand that we got a couple years out of and it never looked as good then failed. I did not learn my lesson and again bought another cheap that was rated highly. Again a couple years and it was done. This time we went back to Epson with the 3800 and again a beautiful picture and hopefully another longtime projector. I will not by the cheapest anymore. I.m home. Love these machine’s
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Aces Wild!!!
on October 21, 2025
Posted by: Mr Mann
from Los Angeles
This Is my 3rd Epson projector over the years. Highest performing piece yet. After a day of 4k disc, it did not disappoint, dynamic colors, really nice blacks, outstanding contrast & brightness & possibly the quietest fan in a projector. One of the sweetest features onboard, the manual lens shift. All projectors should have this. After about 10 minutes, it was up and running. It is a bit on the heavy side. Otherwise, a Brilliant projector, especially at this price.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
3
Good but not great!
on January 8, 2023
Posted by: Lusk Til Dawn
from Wichita Ks
I purchased this projector about a month ago from a Authorized Dealer. The major issue I have is focusing the picture. I have the projector level and square with the wall, however as much as I try I can not achieve an uniform focus. Either the right of the image is in focus for the left side of the image is in focus. I would recommend spending the extra money on a better product.
No, I would not recommend this to a friend.
Quality
3
Value
4
Written by a customer while visiting epson.com
Posted by: Thel
Verified Purchase:Yes
Beautiful picture and easy-to-navigate setup. Had to use built-in speakers until some cables arrived in the mail and those were actually way better than expected. Absolutely gorgeous picture and even on a normal painted wall (lavender), the brightness overcomes most imperfections and even the paint color. You don't need to shell out hundreds on specialized paint, you can just project straight onto the wall thanks to this puppy's tremendous power.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Beautiful image though too bright for a basement
on March 30, 2023
Posted by: Tom in the basement
from Seattle
Verified Purchase:Yes
This is a great upgrade from my 12-year-old Panasonic. The image is beautiful.
This is a very bright projector. Far too bright for my dim basement even in eco mode. I got a Hoya ND2 lens filter to reduce the brightness. A 82mm filter is easily taped to the projector lens. The image is still beautiful -- now not as glaring.
This is a very bright projector. Far too bright for my dim basement even in eco mode. I got a Hoya ND2 lens filter to reduce the brightness. A 82mm filter is easily taped to the projector lens. The image is still beautiful -- now not as glaring.
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
on February 6, 2025
Posted by: Kishore Polireddy
I purchased the EPSON 3800 a few months ago, but it comes with built-in SCMS-T (Serial Copy Management System-Transfer) protection, making it incompatible with most of my home theater systems. Connecting it to my Bose 700 soundbar has been extremely difficult. I wouldn't recommend this product.
Quality
1
Value
1
Response from epson.comBy Joseph, The Epson Team, February 19, 2025
Hi Kishore, thanks for taking the time to post a review. We are sorry you aren’t completely satisfied. Your Epson Home Cinema 3800 includes a 2- Year Limited Warranty, plus free technical support for the life of your product. If you need help, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com