Customer reviews from spypoint.com
Spypoint - FLEX-G36 Trail Camera
Average customer rating
4.6
(433 Reviews)
Rating breakdown 433 reviews
5 Stars
356
4 Stars
36
3 Stars
8
2 Stars
9
1 Star
24
91%of customers recommend this product.
(
363 out of
398)
Customer Reviews for Spypoint - FLEX-G36 Trail Camera
Customer Rating
1
NOT WORKING
on January 6, 2024
Posted by: GARAGE DOOR
Gender:Male
I GOT THIS ABOUT A MOUNTH AGO AND IT STOPPED TAKING PICTURES AND TEMP READS 255
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, January 8, 2024
Hello GARAGE DOOR, We are gutted to hear about the issues you've encountered with your trail camera. Your experience certainly isn't reflective of the performance we aim to deliver. The sudden halt in picture-taking and the temperature reading of 255°F are concerning and not typical behavior for our trail cameras. We would appreciate the opportunity to learn more about your experience, swiftly address this issue, and ensure you have a fully functional camera. Please feel free to reach out to our team at: https://www.spypoint.com/en/chat, so we can assist you and work together to find a solution that meets your needs. Thank you, and have a nice day.
Written by a customer while visiting spypoint.com
Customer Rating
1
General review of spypoint
on February 11, 2024
Posted by: Kyle z
from Ontario Canada
Gender:Male
I have had 4 or 5 different spypoint cameras, the reason for that is because they have been replacing them under warranty because they have all had various issues ranging from connectivity to water damage, which I will say spypoint has been very good about replacing the defective products. This time the camera actually lasted long enough to be out of warranty when it stopped connecting to the network so I am happy to say I will finally be moving on from spypoint.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, February 11, 2024
Hello Kyle, It's disheartening to learn that you've had multiple issues with connectivity and water damage, and we sincerely regret the challenges you've encountered with your devices. While we're pleased to hear that our customer service has been responsive in replacing defective products under warranty, we understand that the recurrence of these issues can be frustrating. Your feedback is extremely important to us, and we want to assure you that we take it very seriously. We have escalated your concerns to our higher-level team, who will review your case promptly. We believe that open communication can help us identify opportunities for improvement. Expect to be contacted by a member of our team soon to discuss your experiences in more detail and explore potential solutions. We would appreciate the opportunity to learn more about your experience, assist you, and work together to find a solution that meets your needs. Thank you, and have a great day.
Written by a customer while visiting spypoint.com
Customer Rating
1
not water proof
on February 24, 2024
Posted by: gzna
from williamsburg pennsylvania
Gender:Male
everytime it rains it fills up with water then it quits working until i open it and let it dry out for a day
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, February 25, 2024
Hello, We are disheartened to hear about the challenges you encountered with your unit. We'd like to clarify that our cameras are designed to be water-resistant; specifically, for this model, we made a deliberate design choice to have the camera open from the bottom rather than the front, as part of a total redesign aimed at enhancing the water resistance of the camera. To ensure that we provide you with the best possible assistance, we have escalated your concern to our higher-up team. An expert will reach out to you shortly to discuss your situation in more detail and to assess any possible resolutions within the scope of our warranty. Thank you, and have a good day.
Written by a customer while visiting spypoint.com
Customer Rating
1
The cameras are sub par
on August 20, 2024
Posted by: Texasranch
from Abiline Texas
This camera is terrible somehow it sends me pictures that are not timed and dated correctly. Also the cameras stop working a few days before you renew the service. They do not work well I have 4 of them and only one works consistently. I am vary disappointed in SPYPOINT and the service they provide the customer.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, August 21, 2024
Hi, we regret that you’ve had these issues with multiple cameras and the service timing. We’ll escalate your concerns to our higher-level team, and one of our experts will reach out shortly to provide the necessary support. We want to help resolve this for you.
Written by a customer while visiting spypoint.com
Customer Rating
1
Garbage
on September 20, 2024
Posted by: TY24
from North Dakota
Gender:Male
I've had these cameras over a year now. All it is false reads. They would be good for a gymnasium where there's no grass, shadows, or wind. Unfortunately that's not where I hunt deer. I've tried moving them to calmer mother nature spots, still suck. Defeats the purpose of a TRAIL cam. There is better ones out there. DONT BUY.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, September 22, 2024
Hi; We regret to hear that the cameras haven't performed as expected in your hunting environment, and we want to ensure you have a reliable tool for your adventures. The false readings could indeed be related to the installation, the physical state of the detection lens, and the camera settings or modem. We recommend ensuring your firmware is up to date, as this can significantly enhance camera performance. We will escalate your concern to our higher-up team, and our expert will reach out to investigate further and provide the dedicated support you deserve to rectify this situation.
Written by a customer while visiting spypoint.com
Customer Rating
2
Flex G-36 Not Trustworthy
on August 30, 2025
Posted by: JCMa
from North Central Texas
I bought a twin pack in early August 2025, put in lithium batteries and activated on 8/8. After 20 days one of them shows 63% battery and has stopped communicating, the other keeps sending the same 3 photos even though I deleted them several times. Each camera had been sending 200 photos every day so was a full time job just with notifications and deleting. Most of the pictures and video previews are false triggers. The small percentage of wildlife captured are good quality and the app is easy to use. I have them set up on a property an hour away so it's not easy to babysit them, which is why I got cameras with cellular capability.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, August 31, 2025
Hello JCMa,
Thank you for sharing your experience with your cameras. Based on your description, the repeated pictures could be related to the SD card inserted in the camera, and we recommend formatting it. To better understand the situation and provide an accurate resolution, we’ve shared your case with our support team. They will be reaching out to you to offer further assistance.
Thank you for sharing your experience with your cameras. Based on your description, the repeated pictures could be related to the SD card inserted in the camera, and we recommend formatting it. To better understand the situation and provide an accurate resolution, we’ve shared your case with our support team. They will be reaching out to you to offer further assistance.
Written by a customer while visiting spypoint.com
Customer Rating
5
So Clear
on May 15, 2023
Posted by: Deer Hunter 7253
from Illinois
Gender:Female
These photos are so crisp and clear! It's also a very easy camera to set up.
I would recommend this to a friend!
Response from spypoint.comBy Customer care, June 9, 2023
Hi Deer Hunter 7253, with the 36 MP resolution and an optimized antenna, the new Flex G-36 is a great add-on for your scouting! -KM
Written by a customer while visiting spypoint.com
Customer Rating
5
A lot of bang for your buck with this one!
on May 15, 2023
Posted by: DT_603
from NH
Gender:Male
I’ve had the G36 for a few weeks now and so far it has absolutely lived up to the hype, great features, excellent transmitted image quality, super easy to set up, and all for an affordable price! Can’t wait to get a few more of these out in the woods this summer
I would recommend this to a friend!
Response from spypoint.comBy Customer care, June 23, 2023
Hello Dave T, we are glad that you appreciate the amelioration brought to the camera Flex G36! -KM
Written by a customer while visiting spypoint.com