Customer Reviews for Spypoint - FLEX S DARK Cellular Night Vision Gray Trail Camera with Solar Panel
Customer Rating
1
Worst camera and service ever
on March 19, 2026
Posted by: Cube
from WYO
Gender:Male
[This review was collected as part of a promotion.] I bought multiple spy point cameras and have had nothing but problems. The first camera I put out failed. I tried to contact Support, but there is not a human to speak with. The AI assistant was totally unhelpful. These cameras cannot be depended on if you cannot get to them frequently. There are many other cellular cameras available that are much more reliable. I would not recommend this product to anyone.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, March 20, 2026
Hello there, thank you for sharing your experience. We’re very sorry to hear about the issues you’ve encountered with your trail camera. We take matters like this seriously and would like to gather more information to fully understand the situation and address it properly. Your input is extremely important to us. To ensure a thorough review, we are escalating your case to our senior team. A team member will be in touch shortly to provide further assistance, so please keep an eye out for their communication. We truly appreciate your patience and cooperation as we work to resolve this.
Love being able to take instant photos, camera quality is good as well. Solar is nice, if you get good exposure. If not getting good sun (where I live sunlight isn't plentiful in winter at least), it seems to really kill the backup batteries fast. I was hoping the regular batteries would hold up just as long as the original Flex camera, but that seems to not be the case.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, March 2, 2026
Hello there, thank you for your thoughtful feedback. We’re happy to hear you’re enjoying the instant photo feature and our overall camera quality. Solar performance can depend greatly on sunlight exposure, and during seasons or in locations with limited sun, the camera may rely more on the backup batteries. We truly appreciate you sharing your experience.
Received this camera as a replacement for a Flex S in late December 2025 Charged it for 24hr then installed it in the field. The camera is paired with a SPLB-22 Lithium solar panel as well as a LIT-22 Lithium battery. The camera and the solar panel get full sun all day. With the SPLB-22 panel this camera should almost run forever as according to the information about the panel states that this panel will run the camera unless it is discharged and the the internal batteries will then run the camera. Unfortunately the internal solar battery will fully discharge within about 7 days. The camera averages 2 pictures a day. I have retrieved the camera half a dozen times and recharged it the results are the same every time as the internal solar battery goes dead in about 7 days. On the status display on the app it shows the 12 Volt panel in use which should mean it is powering the camera and the internal batteries should not be in use or drawing any power. I had a Flex-S running the same solar panel and battery setup fail in a similar manner immediately after updating the firmware??? I also have another Flex-S with the same setup running the factory original firmware and it has been running flawlessly for over a year
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, February 17, 2026
Hello there, thank you for taking the time to provide such a detailed explanation of what you’re experiencing with the replacement camera and your solar setup. We’d like to take a closer look at this situation, including the power behavior, app status indicators, and firmware differences you mentioned. Your case has been escalated to our team for further review, and one of our team members will be reaching out to you directly to go through the setup and performance in detail and determine the next steps.
I personally have 3 of these cameras and have had them deployed this entire past year without having to go out and service them. The integrated solar panel keeps the built-in lithium ion battery charged to keep from running through batteries and spending $$$..The new No-Glow/ Low-Glow setting keep the camera from spooking wild game at night time using IR technology, Lastly, and maybe my favorite feature, is the capability of remotely downloading and updating to the newest firmware when released! A++++
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, February 12, 2026
Hello there, thank you for taking the time to share your experience. We’re glad to hear your cameras have been running strong all year without the need for service; that’s exactly what we designed them to do. The integrated solar panel, built-in lithium-ion battery, No-Glow/Low-Glow IR technology, and remote firmware updates are all features we’re especially proud of, so it’s great to know they’re delivering real value for you in the field.
Activated this camera in October and have had nothing but issues with it. The internal battery will not charge and it sends hundreds of duplicate videos.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, February 8, 2026
Hello there, thank you for sharing your experience. We’re concerned to hear about the charging situation of your camera and the duplicate video transmissions since activation. We’d like to take a closer look at what’s happening. Your case has been escalated to our team, and one of our team members will be reaching out to you directly to review the situation and assist further.
I have been running 8, flex S darks for over a year now. I am able to put these into remote locations and not worry about maintaining cameras based on battery life. I have these placed in deep timber as well as sunny field edges- Battery maintains charge in both scenarios. I set these up in July/August and let them soak until end of shed season!
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, February 8, 2026
Hey there, thank you for your feedback. We’re glad to hear our cameras are working well and meeting your needs. We appreciate your support and for choosing SPYPOINT.
I purchased the Flex Dark thinking no more AA batteries, no more worries about losing power for the camera. I was wrong. The built in lithium rechargeable battery does not hold a charge.. The solar panel does not charge the internal Li battery. I may as well have stayed with conventional AA powered camera. I paid a lot of $$ for this camera and wanted my money. I recommend anyone considering buying this camera to save their money and avoid this camera.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, January 21, 2026
Hello there, we appreciate you taking the time to detail your experience. Please be advised that we have already reported this matter to our senior team for further review. They will take a closer look at the performance of the internal lithium battery and the solar panel charging. One of our team members will be reaching out to you directly to provide assistance and discuss the next steps.
I have been using spypoint cameras for ever and I love the 2 of these That i have. Easy to setup and work very well. Only issues i have is that one of them will loose connectivity in a storm sometimes and i need to power it off and to work again. cameras and really love them. The other problem with both of them is when taking a 2 shot burst. One picture is great and the other is dark. I really don't mind that because the overall quality and setup is excellent. I have over a dozen other spypoint cameras that I'll be replacing with these.
Response from spypoint.comBy CUSTOMER SERVICE, January 2, 2026
Hi there, we appreciate your feedback and are glad to hear you love the product! Regarding the uneven brightness situation, the FLEX cameras multishot pictures may sometimes show slight differences in brightness. We continuously work on improving photo quality through firmware updates, so it’s important to keep your cameras up to date by checking the latest firmware version on our website.