Customer Reviews for Spypoint - FLEX S DARK Cellular Night Vision Gray Trail Camera with Solar Panel
Customer Rating
2
Won’t Stay Charged!
on July 8, 2026
Posted by: BrettM
from Porcupine Plain, SK
Gender:Male
Bought two of these a couple months ago and they both won’t charge! Deployed them both and mounted them in a southerly direction and they keep dying after each picture. My G36 with a separate SpyPoint solar panel works better than these!
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, July 8, 2026
Hi there, we recognize your concern about your two cameras not holding a charge and losing power after taking each picture. We'd like to take a closer look at this.
We have escalated your case to our higher-level technical support team for further investigation. They will contact you as soon as they have reviewed your case and will work with you to provide a resolution.
I have 5 Spypoint camera all of the camera except one are. The very first that I got is working fine 2 off the camera star draining battery very fast. the other camera after taken from one to 15 pictures will stop communicating and sending pictures if I turn off and on will do the same over again the last one got as a gift the Flex-dark after a week stop communicating and is frozen . I call tech several time nothing can be done the camera is 400 ml from me i have to turn off and on so a will work again .son time i get report that i have pictures and i dont get any. not Happy
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, June 30, 2026
Hello Eddy, thank you for bringing this to our attention. We'd like the opportunity to learn more about the issues you've experienced with your cameras, including the battery drain, communication issues, and your FLEX-DARK freezing. Please contact us at 1-888-779-7646, and our team will be happy to take a closer look and assist you further.
I bought one last fall, I put it on a field edge that gets plenty of sun and traffic. It’s been out ever since with no issues and still full battery life!
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, June 5, 2026
Hi there. Thank you so much for sharing your feedback and your experience with our cameras. We truly appreciate your recommendation of our product!
Je possède déjà une FLEX-M avec le gros panneau solaire qui fonctionne à merveille dans ma zone de chasse. Je voulais acheter une deuxième caméra et le conseiller spypoint ma recommandé une Flex-s-dark pour surveiller mon autre saline dans ma zone. Malheuresement, celle-ci ne capte aucun signal et ne transmet donc 0 photo, en plus de décharger la batterie et le panneau solaire à une vitesse fulgurante, malgré plein soleil. La Flex-M au même endroit, même arbre, même angle, etc fonctionne à merveille. La Flex-S-Dark fonctionne seulement dans un environnement ou le signal est fort. La service à la clientèle ne peut rien faire. Très déçu de ce produit. Je suis membre insider aussi car j'adore la Flex-M.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, May 22, 2026
Bonjour. Nous vous remercions de nous avoir porté cette situation à notre attention et nous sommes désolés d’apprendre votre expérience. Vos commentaires sont très importants pour nous et nous prenons cette situation très au sérieux. Veuillez noter que votre dossier a été transmis au service concerné pour examen, et qu’un membre de notre équipe communiquera avec vous dès que possible afin de vous offrir une assistance supplémentaire ainsi qu’une solution potentielle. Nous vous demandons gentiment de garder vos moyens de communication ouverts.
I have had this camera for a year now,...very pleased with it. I have never needed to use batteries, as the sun has provided all the battery power needed. I can make seetings changes with the spypoint app from home, making this an ideal camera if hunting property miles away.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, May 22, 2026
Hello there, thank you for the 5-star rating and for sharing this! We love hearing how well the solar power setup has been working for you, especially after a full year without needing batteries. It’s also great to know the SPYPOINT app has made managing your camera from home easy and convenient. Sounds like the perfect setup for keeping an eye on property that’s far away. We really appreciate your support and feedback!
I bought a Fkex-S camera 2 years ago. It has never worked as advertised. The camera does not maintain a charge. After the initial charge, instructions say plug into 120volt power using included cable and wait until charging light turns blue, did that done that. Put camera outside, pointing South and wait until the solar charged battery dies. Bring it in, repeat charging process, repeat. The definition of insanity is keep doing the same thing over and over expecting different results. This camera is the definition of insanity. I may as stated with battery powered cameras. I own 12 SPYPOINT cameras. One and only one solar powered camera from SPYPOINT and it will be only that one. Going back to battery powered cameras. I have better luck. Oh yes. Also did firmware updates as well. Pretty much check all the boxes.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, May 19, 2026
Hi there, we understand your concern about the FLEX-S camera not working properly and not maintaining its charge. We will investigate this further, as we have already escalated this to our higher-level team. We will reach out to you once we have completed our review and will provide a resolution.
Ive had this camera for about 10 months and water is getting inside. There is no reason I can find that the swater gets in but when I open the bottom, water pours out and now it has stopped responding.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, April 29, 2026
Hello Julia, we understand how concerning this situation is, and we appreciate you bringing this to our attention. We want to take a closer look at what’s happening with your camera to ensure this is properly checked. Your case has already been escalated to our team, and one of our representatives will be reaching out to you to assist further and work toward a resolution.
This camera is a total package. Has everything you need built in. The solar panel keeps it charged so no battery changing every month. It also has the new dark feature that allows you to be totally undetectable at night, and as always it takes great photos and videos.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, March 21, 2026
Hello Nick, Hello, thank you for your wonderful feedback. We're glad to hear that you're enjoying our camera’s all-in-one features. It's great to know that the photo and video quality continue to meet your expectations. We truly appreciate your support.