Customer reviews from spypoint.com
Spypoint - FLEX S DARK Cellular Night Vision Gray Trail Camera with Solar Panel
Average customer rating
4.3
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
61
4 Stars
3
3 Stars
4
2 Stars
3
1 Star
10
83%of customers recommend this product.
(
63 out of
76)
Customer Reviews for Spypoint - FLEX S DARK Cellular Night Vision Gray Trail Camera with Solar Panel
Customer Rating
3
Great pictures but....
on February 17, 2026
Posted by: Us Out There
from Rural Saskatchewan
Gender:Male
Received this camera as a replacement for a Flex S in late December 2025 Charged it for 24hr then installed it in the field. The camera is paired with a SPLB-22 Lithium solar panel as well as a LIT-22 Lithium battery. The camera and the solar panel get full sun all day. With the SPLB-22 panel this camera should almost run forever as according to the information about the panel states that this panel will run the camera unless it is discharged and the the internal batteries will then run the camera. Unfortunately the internal solar battery will fully discharge within about 7 days. The camera averages 2 pictures a day. I have retrieved the camera half a dozen times and recharged it the results are the same every time as the internal solar battery goes dead in about 7 days. On the status display on the app it shows the 12 Volt panel in use which should mean it is powering the camera and the internal batteries should not be in use or drawing any power. I had a Flex-S running the same solar panel and battery setup fail in a similar manner immediately after updating the firmware??? I also have another Flex-S with the same setup running the factory original firmware and it has been running flawlessly for over a year
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, February 17, 2026
Hello there, thank you for taking the time to provide such a detailed explanation of what you’re experiencing with the replacement camera and your solar setup. We’d like to take a closer look at this situation, including the power behavior, app status indicators, and firmware differences you mentioned. Your case has been escalated to our team for further review, and one of our team members will be reaching out to you directly to go through the setup and performance in detail and determine the next steps.
Written by a customer while visiting spypoint.com
Customer Rating
4
Great features, battery life could be better
on March 2, 2026
Posted by: puckdude40
from Upper Peninsula, MI
Gender:Male
Love being able to take instant photos, camera quality is good as well. Solar is nice, if you get good exposure. If not getting good sun (where I live sunlight isn't plentiful in winter at least), it seems to really kill the backup batteries fast. I was hoping the regular batteries would hold up just as long as the original Flex camera, but that seems to not be the case.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, March 2, 2026
Hello there, thank you for your thoughtful feedback. We’re happy to hear you’re enjoying the instant photo feature and our overall camera quality. Solar performance can depend greatly on sunlight exposure, and during seasons or in locations with limited sun, the camera may rely more on the backup batteries. We truly appreciate you sharing your experience.
Written by a customer while visiting spypoint.com
Customer Rating
1
Worst camera and service ever
on March 19, 2026
Posted by: Cube
from WYO
Gender:Male
[This review was collected as part of a promotion.] I bought multiple spy point cameras and have had nothing but problems. The first camera I put out failed. I tried to contact Support, but there is not a human to speak with. The AI assistant was totally unhelpful. These cameras cannot be depended on if you cannot get to them frequently. There are many other cellular cameras available that are much more reliable. I would not recommend this product to anyone.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, March 20, 2026
Hello there, thank you for sharing your experience. We’re very sorry to hear about the issues you’ve encountered with your trail camera. We take matters like this seriously and would like to gather more information to fully understand the situation and address it properly. Your input is extremely important to us. To ensure a thorough review, we are escalating your case to our senior team. A team member will be in touch shortly to provide further assistance, so please keep an eye out for their communication. We truly appreciate your patience and cooperation as we work to resolve this.
Written by a customer while visiting spypoint.com
Customer Rating
5
Excellent new features
on March 21, 2026
Posted by: Nick georgiaboy
from Georgia
Gender:Male
This camera is a total package. Has everything you need built in. The solar panel keeps it charged so no battery changing every month. It also has the new dark feature that allows you to be totally undetectable at night, and as always it takes great photos and videos.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, March 21, 2026
Hello Nick, Hello, thank you for your wonderful feedback. We're glad to hear that you're enjoying our camera’s all-in-one features. It's great to know that the photo and video quality continue to meet your expectations. We truly appreciate your support.
Written by a customer while visiting spypoint.com
Customer Rating
2
The rain is getting inside
on April 28, 2026
Posted by: JuliaL
from MI
Gender:Female
Ive had this camera for about 10 months and water is getting inside. There is no reason I can find that the swater gets in but when I open the bottom, water pours out and now it has stopped responding.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, April 29, 2026
Hello Julia, we understand how concerning this situation is, and we appreciate you bringing this to our attention. We want to take a closer look at what’s happening with your camera to ensure this is properly checked. Your case has already been escalated to our team, and one of our representatives will be reaching out to you to assist further and work toward a resolution.
Written by a customer while visiting spypoint.com
Customer Rating
1
Flex-S Do not buy save your money
on May 19, 2026
Posted by: GG66
from Southern tier NY
I bought a Fkex-S camera 2 years ago. It has never worked as advertised. The camera does not maintain a charge. After the initial charge, instructions say plug into 120volt power using included cable and wait until charging light turns blue, did that done that. Put camera outside, pointing South and wait until the solar charged battery dies. Bring it in, repeat charging process, repeat. The definition of insanity is keep doing the same thing over and over expecting different results. This camera is the definition of insanity. I may as stated with battery powered cameras. I own 12 SPYPOINT cameras. One and only one solar powered camera from SPYPOINT and it will be only that one. Going back to battery powered cameras. I have better luck. Oh yes. Also did firmware updates as well. Pretty much check all the boxes.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, May 19, 2026
Hi there, we understand your concern about the FLEX-S camera not working properly and not maintaining its charge. We will investigate this further, as we have already escalated this to our higher-level team. We will reach out to you once we have completed our review and will provide a resolution.
Written by a customer while visiting spypoint.com
Customer Rating
5
Easy to use camera, quality product
on May 21, 2026
Posted by: Hunter Bill
from Minnesota
Gender:Male
I have had this camera for a year now,...very pleased with it. I have never needed to use batteries, as the sun has provided all the battery power needed. I can make seetings changes with the spypoint app from home, making this an ideal camera if hunting property miles away.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, May 22, 2026
Hello there, thank you for the 5-star rating and for sharing this! We love hearing how well the solar power setup has been working for you, especially after a full year without needing batteries. It’s also great to know the SPYPOINT app has made managing your camera from home easy and convenient. Sounds like the perfect setup for keeping an eye on property that’s far away. We really appreciate your support and feedback!
Written by a customer while visiting spypoint.com
Customer Rating
1
Très décu du signal de la caméra
on May 22, 2026
Posted by: Philippe
from Québec
Gender:Male
Je possède déjà une FLEX-M avec le gros panneau solaire qui fonctionne à merveille dans ma zone de chasse. Je voulais acheter une deuxième caméra et le conseiller spypoint ma recommandé une Flex-s-dark pour surveiller mon autre saline dans ma zone. Malheuresement, celle-ci ne capte aucun signal et ne transmet donc 0 photo, en plus de décharger la batterie et le panneau solaire à une vitesse fulgurante, malgré plein soleil. La Flex-M au même endroit, même arbre, même angle, etc fonctionne à merveille. La Flex-S-Dark fonctionne seulement dans un environnement ou le signal est fort. La service à la clientèle ne peut rien faire. Très déçu de ce produit. Je suis membre insider aussi car j'adore la Flex-M.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, May 22, 2026
Bonjour. Nous vous remercions de nous avoir porté cette situation à notre attention et nous sommes désolés d’apprendre votre expérience. Vos commentaires sont très importants pour nous et nous prenons cette situation très au sérieux. Veuillez noter que votre dossier a été transmis au service concerné pour examen, et qu’un membre de notre équipe communiquera avec vous dès que possible afin de vous offrir une assistance supplémentaire ainsi qu’une solution potentielle. Nous vous demandons gentiment de garder vos moyens de communication ouverts.
Written by a customer while visiting spypoint.com