Customer reviews from SanDisk
SanDisk - 32GB Ultra Luxe SDDDC4-032G-G46 USB 3.1 Dual A+C Flash Drive - Silver
Average customer rating
1.8
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
3
4 Stars
1
3 Stars
4
2 Stars
4
1 Star
21
16%of customers recommend this product.
(
3 out of
19)
Customer Reviews for SanDisk - 32GB Ultra Luxe SDDDC4-032G-G46 USB 3.1 Dual A+C Flash Drive - Silver
Posted by: Smilin Brian
Verified Purchase:Yes
This USB Type A is perfect for watching your home movies on your television set, while the USB-C is perfect for transferring your home movies onto this drive.
The problem is that there are a bunch of files included that I wound up deleting to create more usable space and reduce clutter when navigating from a television to browse your home movies.
But the really bad problem is the pivot on the handle because it becomes seriously loose over time and will not lock into place.
Overall, it's the nicest dual-port USB flash drive ever made.
Recommended: Yes
Makes a great gift.
Makes a great gift.
I would recommend this to a friend!
Written by a customer while visiting SanDisk
Posted by: K.H. from Lansing, MI
Verified Purchase:Yes
always great service and excellent products. Quick service too
Written by a customer while visiting SanDisk
Customer Rating
1
Write speed drops to just 22MB/s
on July 20, 2023
Posted by: Flgoo
I have a SanDisk Ultra Luxe Dual 128GB Flash Drive. The write speed of this thing is terrible at just 22MB/s. That's just awful and Sandisk calls it Luxe. There is nothing Luxe about 22MB/s in 2023.
At first look, the drive seems premium with advertised speed of 150MB/s, but that is just read and Sandisk conveniently left out write speed from their site and all documents. Also, benchmark tests shows write speed at 69MB/s which pretty decent
However, when copy a large file like 10GB it starts at 69MB/s and then slowly drops to 22MB/s. I thought some cache was getting filled. However, when I did a benchmark it was more clear. The first two bench mark gave me 69MB/s write.
r/computers - SanDisk Ultra Luxe USB Type-C Dual 128GB Flash Drive write speed drops to 22MB/s
Frist benchmark
Then from 3rd it dropped to 25MB/s for no reason.
r/computers - SanDisk Ultra Luxe USB Type-C Dual 128GB Flash Drive write speed drops to 22MB/s
Third benmchmark
The drive was not getting too hot. Just normal working temp for a metal flash drive. This happens when connected to both USB 3.0 and USB C ports. The device I am using has a NVMe drive so there is no throttling there.
Response from SanDiskBy SM OLS Team, July 20, 2023
Hello,
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this Dual Drive, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your Dual Drive is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at https://support-en.wd.com/app/askweb and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this Dual Drive, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your Dual Drive is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at https://support-en.wd.com/app/askweb and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
Written by a customer while visiting SanDisk
Customer Rating
2
Lack of Repairability and Sudden Damage
on March 16, 2023
Posted by: HazelSkies
This drive suddenly forced an eject while I was using Logic Pro on my MacBook Air. When I plugged it back in, it was recognized as an unreadable 64 MB drive under the name "SanDisk Anisha Media" that needed to be formatted. From what I've read online, this is an issue that occurs when the NAND disconnects from the controller, and it's concerning that it happens so frequently on multiple types of drives. However, the main issue is that this drive does not seem to have an easy way in, unlike others. 30 out of 32 GB were being used for important samples that I need to finish multiple projects. All of this data currently seems unrecoverable.
Response from SanDiskBy SM OLS Team, March 21, 2023
Hello,
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this Dual Drive, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your Dual Drive is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at https://support-en.wd.com/app/askweb and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this Dual Drive, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your Dual Drive is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at https://support-en.wd.com/app/askweb and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
Written by a customer while visiting SanDisk
Customer Rating
1
Unsafe for use
on February 25, 2023
Posted by: Joe5
I legitimately received a (minor) burn wound from leaving it in contact with my skin during no actual usage other than it being plugged in. But at least it's fast I guess.
Response from SanDiskBy SM OLS Team, March 6, 2023
Hello,
I am Will from SanDisk® Global Support Team. We regret to learn about your experience and since you are facing issues while using this USB Drive, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at https://support-en.wd.com/app/askweb and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
I am Will from SanDisk® Global Support Team. We regret to learn about your experience and since you are facing issues while using this USB Drive, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at https://support-en.wd.com/app/askweb and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
Written by a customer while visiting SanDisk
Posted by: Sam J
Verified Purchase:Yes
Love the weight and look. Forgot about how hot these things are getting these days. Ouch!
Response from SanDiskBy SM OLS Team, February 17, 2023
Hello,
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this Dual Drive, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your Dual Drive is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at https://support-en.wd.com/app/askweb and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this Dual Drive, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your Dual Drive is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at https://support-en.wd.com/app/askweb and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
Written by a customer while visiting SanDisk
Customer Rating
3
No app Apple iPad
on January 3, 2023
Posted by: Lubke
No app availible voor Apple iPad in the App Store .
Response from SanDiskBy SM OLS Team, January 9, 2023
Hello,
I am Will from SanDisk® Global Support Team. In order to use Ultra Dual Drive Luxe with such iPad, please refer to Apple Article HT206481 Use the Files app. For further assistance please contact SanDisk® Support at 1-866-SANDISK or submit a support request at www.sandisk.com/support and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
I am Will from SanDisk® Global Support Team. In order to use Ultra Dual Drive Luxe with such iPad, please refer to Apple Article HT206481 Use the Files app. For further assistance please contact SanDisk® Support at 1-866-SANDISK or submit a support request at www.sandisk.com/support and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
Written by a customer while visiting SanDisk
Customer Rating
1
Can't use anymore for the Type C mobile phone
on November 11, 2022
Posted by: steven123
It works great for the first time only. I have copied a file from my mobile through Type C to my mobile computer (USB). Then my phone can't recognize it anymore when I plug it into my phone again. It works fine if I use it for a computer by using the USB. I don't know why but it means nothing if I can't use it for my phone!
Response from SanDiskBy SM OLS Team, November 13, 2022
Hello,
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this Dual Drive, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your Dual Drive is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at www.sandisk.com/support and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this Dual Drive, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your Dual Drive is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at www.sandisk.com/support and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
Written by a customer while visiting SanDisk