Customer reviews from SanDisk
SanDisk - 32GB Ultra Luxe SDDDC4-032G-G46 USB 3.1 Dual A+C Flash Drive - Silver
Average customer rating
1.8
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
3
4 Stars
1
3 Stars
4
2 Stars
4
1 Star
21
16%of customers recommend this product.
(
3 out of
19)
Customer Reviews for SanDisk - 32GB Ultra Luxe SDDDC4-032G-G46 USB 3.1 Dual A+C Flash Drive - Silver
Customer Rating
3
Fast but furiously HOT!
on March 26, 2026
Posted by: Ronster73
Hot to the touch each time i plug it into a PC (say less than 5min), some quality issue here? I am so worried about the temperature that I will backup a backup copy onto the machine just in case. Some quality issue here?
Was hoping it has some password lock/unlock feature out of the box, so I can securely access files on any device with it, seems the only way for security is through installing a San Disk Memory Zone app on machine to encrypt a specific folder, then use same application to decrypt, which means each and every machine needs to install the application before I could access those encrypted files each time. I just need a level of security, not a wall of China.
Good thing is the speed is super fast!! avg 250MB/s!!
Response from SanDiskBy SM OLS, March 30, 2026
We're sorry for your concern. A little heat during use is completely normal, but it should not become excessively hot. Please try using a different USB port or computer to help isolate the issue. The drive supports SanDisk Memory Zone app on Android, Windows, and macOS devices for data encryption. If the overheating issue persists or you need assistance with password encrypting the drive, please reach out to us at: https://support-en.sandisk.com/app/askweb and we'll be happy to assist you further.
Written by a customer while visiting SanDisk
Customer Rating
1
Bad performance
on February 22, 2026
Posted by: AHIB
Very slow data transfer, specially on startup , it will start to copy/paste after few seconds
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, February 24, 2026
We apologize for the slow transfer speeds, which are often caused by system performance or an incorrect file system. Please back up your data and reformat the drive (https://support-en.sandisk.com/app/answers/detailweb/a_id/20821) or test it with a different device. If performance doesn't improve, contact us for further assistance: https://support-en.sandisk.com/app/askweb.
Written by a customer while visiting SanDisk
Customer Rating
1
Didn't work at the first time using it!
on February 3, 2026
Posted by: zzh1
Didn't work at the first time using it! Plugged in, the computer can recognize it, but won't click open (stuck at loading process).
Response from SanDiskBy SM OLS, February 4, 2026
We're sorry to hear about the issue. This could be related to the file system or a temporary system conflict. Please try reconnecting the drive, using a different USB port or computer. If the problem persists, please contact us at: https://support-en.sandisk.com/app/askweb so we can assist you further.
Written by a customer while visiting SanDisk
Customer Rating
1
Unbelievably hot. Amazingly slow!
on January 12, 2026
Posted by: bob272
Dreadful. Transfer speeds of a floppy disk from 1996. (MacOS)
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, January 12, 2026
We're sorry to hear about the slow transfer speeds. Performance can vary depending on the system's performance or incorrect file system. We recommend backing up your data and reformatting the drive(https://support-en.sandisk.com/app/answers/detailweb/a_id/20821). If the issue continues, please contact us at: https://support-en.sandisk.com/app/askweb so we can assist you further.
Written by a customer while visiting SanDisk
Customer Rating
1
Did not last a year
on October 18, 2025
Posted by: zeus.mov
Completely stopped working from the C side after a few months of use. I bought this because I needed it for school and loved its versatility. Fortunately, the USB side still works but I have to use a dongle to even get it to read on my MAC. Was not expecting it to break because its Sandisk so I threw away my receipt and packaging
Response from SanDiskBy SM OLS, October 20, 2025
We're sorry to hear about your experience. Please try connecting the drive to a different device or port to confirm if the issue persists. If the issue continues, please get in touch with the support team for further assistance by opening a ticket at (https://support-en.sandisk.com/app/askweb)
Written by a customer while visiting SanDisk
Customer Rating
1
Doesnt work
on May 27, 2025
Posted by: Sal57
Doesnt work on my iPhone 15. Just bought a 256 dual drive luxe and was excited to free some space on my phone but it didnt work.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, May 29, 2025
We're sorry to hear this! The SanDisk Ultra Dual Drive Luxe USB Type-C is compatible with iPhone 15 via the Files app. Please ensure the drive is properly connected and accessible in the Files app. You may refer to the steps in this article :https://support-en.sandisk.com/app/answers/detailweb/a_id/50917 . Incase the issue is not resolved, do reach us by opening a support ticket at: https://support-en.sandisk.com/app/askweb
Written by a customer while visiting SanDisk
Customer Rating
1
bad for i phone 15
on May 19, 2025
Posted by: gmercan
I bought it for my i phone 15, but it doesn't work with i phone. previously I was using ixpand drive for my i phone 7and I was very happy about it. but this time unfortunately I am not able to use this product with my i hone 15. it doens't work with memory zone app and device isn't compatible with i phone 15. Do not buy this product for i phone 15.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, May 19, 2025
We're sorry to hear about your experience with the drive. Please ensure you're using the latest iOS version and access the drive through the Files app(https://support-en.sandisk.com/app/answers/detailweb/a_id/50917), if you are still experiencing issues, our support team is here to assist you.
Written by a customer while visiting SanDisk
Customer Rating
2
Fast but Hot Drive
on April 12, 2025
Posted by: HeyPhil
Drive worked well but ran extremely hot and failed in under a year.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, May 13, 2025
We apologize for the inconvenience. A drive running hot and failing within a year is not typical for our products. Please reach out to our support team(https://support-en.sandisk.com/app/askweb) so we can assist in troubleshooting or exploring alternative solutions for you. We're committed to resolving this for you.
Written by a customer while visiting SanDisk