Customer reviews from SanDisk
SanDisk - 32GB Ultra Luxe SDDDC4-032G-G46 USB 3.1 Dual A+C Flash Drive - Silver
Average customer rating
1.8
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
3
4 Stars
1
3 Stars
4
2 Stars
4
1 Star
21
16%of customers recommend this product.
(
3 out of
19)
Customer Reviews for SanDisk - 32GB Ultra Luxe SDDDC4-032G-G46 USB 3.1 Dual A+C Flash Drive - Silver
Customer Rating
1
Do Not Buy
on August 3, 2024
Posted by: gbunky
Gets extremely, and I do mean extremely, hot and very slow performance. Refuses to eject. And this is unit #2 which Western Digital kindly sent to me under warranty as unit #1 exhibited the same issues. I give this product a solid Do Not Buy rating.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, August 8, 2024
Hello,
We are sorry to hear about your user experience. Please be informed that poor or slow speeds can be caused by: Host device port speed, Format and file system, Directory with lots of small files, Deeply nested directory etc. Also, Please not metal absorbs more heat than plastic. Metal releases heat faster when touched. It may feel hotter compared to drives made from plastic being used in the same way.
Please refer to the mentioned link below to know the "Common Causes of Slow External and USB Flash Drive Performance" :
https://support-en.wd.com/app/answers/detailweb/a_id/17047
To help our technical team troubleshoot and resolve your concern efficiently, please provide a detailed description of the issue along with a screenshot of the error. You can open a support ticket at https://support-en.wd.com/app/askweb. Our customer support team will get back to you as soon as possible.
We are sorry to hear about your user experience. Please be informed that poor or slow speeds can be caused by: Host device port speed, Format and file system, Directory with lots of small files, Deeply nested directory etc. Also, Please not metal absorbs more heat than plastic. Metal releases heat faster when touched. It may feel hotter compared to drives made from plastic being used in the same way.
Please refer to the mentioned link below to know the "Common Causes of Slow External and USB Flash Drive Performance" :
https://support-en.wd.com/app/answers/detailweb/a_id/17047
To help our technical team troubleshoot and resolve your concern efficiently, please provide a detailed description of the issue along with a screenshot of the error. You can open a support ticket at https://support-en.wd.com/app/askweb. Our customer support team will get back to you as soon as possible.
Written by a customer while visiting SanDisk
Customer Rating
1
Not working
on July 31, 2024
Posted by: Leroy's dual drive
My computer does not recognized my dual drive. I got a code 43. Not sure if i can recover any of my over 175 GB files and photos i have on the stick.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, August 2, 2024
Hello,
We are sorry for the inconvenience caused to you. To help our technical team troubleshoot and resolve your issue efficiently, please provide a detailed description of the problem along with a screenshot of the error. You can open a support ticket at https://support-en.wd.com/app/askweb. Our customer support team will contact you as soon as possible.
We are sorry for the inconvenience caused to you. To help our technical team troubleshoot and resolve your issue efficiently, please provide a detailed description of the problem along with a screenshot of the error. You can open a support ticket at https://support-en.wd.com/app/askweb. Our customer support team will contact you as soon as possible.
Written by a customer while visiting SanDisk
Customer Rating
5
Versatile and fast
on June 27, 2024
Posted by: jlava
Works great and very fast. Was able to back up most everything important from an older computer pretty quickly. Lots of storage. Versatile between USB-A and USB-C ports.
I would recommend this to a friend!
Written by a customer while visiting SanDisk
Customer Rating
1
spec sheet should be illegal. Awful Performance
on June 11, 2024
Posted by: fabii
extremely bad performance: Writes < 10MB/s including IO blocking. Basically unusable if you are thinking to copy more than 100MB. Even more unusable with Rekordbox.
The many years old regular SanDisk Ultra 3.0 is a much superior product!
The many years old regular SanDisk Ultra 3.0 is a much superior product!
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, June 11, 2024
Hello,
We are sorry for the inconvenience caused to you. Please be informed that slow poor or slow speeds can be caused by: Host device port speed, Format and file system, Directory with lots of small files, Deeply nested directory, USB cable too long ,Not enough free space on the drive ,Connected to slower USB port etc.
Please refer to the mentioned link below to know the Common Causes of Slow External and USB Flash Drive Performance and Data Transfer Rates:
https://support-en.wd.com/app/answers/detailweb/a_id/17047/related/1
You may also get in touch with our technical support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb)
We are sorry for the inconvenience caused to you. Please be informed that slow poor or slow speeds can be caused by: Host device port speed, Format and file system, Directory with lots of small files, Deeply nested directory, USB cable too long ,Not enough free space on the drive ,Connected to slower USB port etc.
Please refer to the mentioned link below to know the Common Causes of Slow External and USB Flash Drive Performance and Data Transfer Rates:
https://support-en.wd.com/app/answers/detailweb/a_id/17047/related/1
You may also get in touch with our technical support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb)
Written by a customer while visiting SanDisk
Customer Rating
1
Unusable on MacOS
on May 3, 2024
Posted by: stevefen
It runs very slowly (less than 10MBs) and get very hot on MacOS Ventura. It's essentially unusable.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, May 14, 2024
Hello Stevefen,
I am Jeff from SanDisk® Global Support Team. We are sorry to hear about your user experience. Please be informed that poor or slow speeds can be caused by: Host device port speed, Format and file system, Directory with lots of small files, Deeply nested directory etc.
Please refer to the mentioned link below to know the "Common Causes of Slow External and USB Flash Drive Performance" :
https://support-en.wd.com/app/answers/detailweb/a_id/17047
If you have any query or need technical assistance then please open a support ticket in brief and share the possible error screenshots at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
I am Jeff from SanDisk® Global Support Team. We are sorry to hear about your user experience. Please be informed that poor or slow speeds can be caused by: Host device port speed, Format and file system, Directory with lots of small files, Deeply nested directory etc.
Please refer to the mentioned link below to know the "Common Causes of Slow External and USB Flash Drive Performance" :
https://support-en.wd.com/app/answers/detailweb/a_id/17047
If you have any query or need technical assistance then please open a support ticket in brief and share the possible error screenshots at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Written by a customer while visiting SanDisk
Customer Rating
1
Slower than Ultra Flair 16G
on January 22, 2024
Posted by: Zhentzar
I tried with MacBook Air M1 , and it is slower than normal SanDisk Ultra Flair by far
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, January 24, 2024
Hello,
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Ultra Dual Drive Luxe USB Type-C it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Ultra Dual Drive Luxe USB Type-C it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
Written by a customer while visiting SanDisk
Customer Rating
3
Not a Proper Work All Time
on December 27, 2023
Posted by: akshay vanani
All times work at different speeds and the material also deteriorates in 4 to 5 months due to daily use.There are also problems in data storage due to insufficient speed
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, January 3, 2024
Hello,
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Ultra Dual Drive Luxe USB Type-C 32GB Flash Drive it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb . We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Ultra Dual Drive Luxe USB Type-C 32GB Flash Drive it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb . We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
Written by a customer while visiting SanDisk
Customer Rating
2
Fats, sleek and gets Hot under normal use
on December 9, 2023
Posted by: hothead
Its fast, but it gets hot (not warm, HOT)! I am returning it. Pretty sleek and nice design.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, December 11, 2023
Hello,
I am Nelson from SanDisk® Global Support Team. I understand that you were facing issues with your SanDisk Ultra Dual Drive Luxe USB Type-C Flash Drive. I apologize for the inconvenience caused to you. Please be informed that we would forward your issue to our relevant team for further investigation. For further assistance please feel free to submit a support ticket with our support team at https://support-en.wd.com/app/askweb
Thank you,
Nelson,
SanDisk® Support.
I am Nelson from SanDisk® Global Support Team. I understand that you were facing issues with your SanDisk Ultra Dual Drive Luxe USB Type-C Flash Drive. I apologize for the inconvenience caused to you. Please be informed that we would forward your issue to our relevant team for further investigation. For further assistance please feel free to submit a support ticket with our support team at https://support-en.wd.com/app/askweb
Thank you,
Nelson,
SanDisk® Support.
Written by a customer while visiting SanDisk