Customer reviews from SanDisk
SanDisk - 32GB Ultra Luxe SDDDC4-032G-G46 USB 3.1 Dual A+C Flash Drive - Silver
Average customer rating
1.8
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
3
4 Stars
1
3 Stars
4
2 Stars
4
1 Star
22
16%of customers recommend this product.
(
3 out of
19)
Customer Reviews for SanDisk - 32GB Ultra Luxe SDDDC4-032G-G46 USB 3.1 Dual A+C Flash Drive - Silver
Customer Rating
1
bad for i phone 15
on May 19, 2025
Posted by: gmercan
I bought it for my i phone 15, but it doesn't work with i phone. previously I was using ixpand drive for my i phone 7and I was very happy about it. but this time unfortunately I am not able to use this product with my i hone 15. it doens't work with memory zone app and device isn't compatible with i phone 15. Do not buy this product for i phone 15.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, May 19, 2025
We're sorry to hear about your experience with the drive. Please ensure you're using the latest iOS version and access the drive through the Files app(https://support-en.sandisk.com/app/answers/detailweb/a_id/50917), if you are still experiencing issues, our support team is here to assist you.
Written by a customer while visiting SanDisk
Customer Rating
1
Can't use anymore for the Type C mobile phone
on November 11, 2022
Posted by: steven123
It works great for the first time only. I have copied a file from my mobile through Type C to my mobile computer (USB). Then my phone can't recognize it anymore when I plug it into my phone again. It works fine if I use it for a computer by using the USB. I don't know why but it means nothing if I can't use it for my phone!
Response from SanDiskBy SM OLS Team, November 13, 2022
Hello,
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this Dual Drive, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your Dual Drive is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at www.sandisk.com/support and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this Dual Drive, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your Dual Drive is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at www.sandisk.com/support and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
Written by a customer while visiting SanDisk
Posted by: K.H. from Lansing, MI
Verified Purchase:Yes
always great service and excellent products. Quick service too
Written by a customer while visiting SanDisk
Customer Rating
1
Do Not Buy
on August 3, 2024
Posted by: gbunky
Gets extremely, and I do mean extremely, hot and very slow performance. Refuses to eject. And this is unit #2 which Western Digital kindly sent to me under warranty as unit #1 exhibited the same issues. I give this product a solid Do Not Buy rating.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, August 8, 2024
Hello,
We are sorry to hear about your user experience. Please be informed that poor or slow speeds can be caused by: Host device port speed, Format and file system, Directory with lots of small files, Deeply nested directory etc. Also, Please not metal absorbs more heat than plastic. Metal releases heat faster when touched. It may feel hotter compared to drives made from plastic being used in the same way.
Please refer to the mentioned link below to know the "Common Causes of Slow External and USB Flash Drive Performance" :
https://support-en.wd.com/app/answers/detailweb/a_id/17047
To help our technical team troubleshoot and resolve your concern efficiently, please provide a detailed description of the issue along with a screenshot of the error. You can open a support ticket at https://support-en.wd.com/app/askweb. Our customer support team will get back to you as soon as possible.
We are sorry to hear about your user experience. Please be informed that poor or slow speeds can be caused by: Host device port speed, Format and file system, Directory with lots of small files, Deeply nested directory etc. Also, Please not metal absorbs more heat than plastic. Metal releases heat faster when touched. It may feel hotter compared to drives made from plastic being used in the same way.
Please refer to the mentioned link below to know the "Common Causes of Slow External and USB Flash Drive Performance" :
https://support-en.wd.com/app/answers/detailweb/a_id/17047
To help our technical team troubleshoot and resolve your concern efficiently, please provide a detailed description of the issue along with a screenshot of the error. You can open a support ticket at https://support-en.wd.com/app/askweb. Our customer support team will get back to you as soon as possible.
Written by a customer while visiting SanDisk
Customer Rating
1
Unsafe for use
on February 25, 2023
Posted by: Joe5
I legitimately received a (minor) burn wound from leaving it in contact with my skin during no actual usage other than it being plugged in. But at least it's fast I guess.
Response from SanDiskBy SM OLS Team, March 6, 2023
Hello,
I am Will from SanDisk® Global Support Team. We regret to learn about your experience and since you are facing issues while using this USB Drive, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at https://support-en.wd.com/app/askweb and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
I am Will from SanDisk® Global Support Team. We regret to learn about your experience and since you are facing issues while using this USB Drive, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at https://support-en.wd.com/app/askweb and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
Written by a customer while visiting SanDisk
Customer Rating
3
No app Apple iPad
on January 3, 2023
Posted by: Lubke
No app availible voor Apple iPad in the App Store .
Response from SanDiskBy SM OLS Team, January 9, 2023
Hello,
I am Will from SanDisk® Global Support Team. In order to use Ultra Dual Drive Luxe with such iPad, please refer to Apple Article HT206481 Use the Files app. For further assistance please contact SanDisk® Support at 1-866-SANDISK or submit a support request at www.sandisk.com/support and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
I am Will from SanDisk® Global Support Team. In order to use Ultra Dual Drive Luxe with such iPad, please refer to Apple Article HT206481 Use the Files app. For further assistance please contact SanDisk® Support at 1-866-SANDISK or submit a support request at www.sandisk.com/support and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
Written by a customer while visiting SanDisk
Customer Rating
1
Very slow with stuck
on August 14, 2024
Posted by: Hasanbdw
Very slow very slow very slow and stuck in writing and stuck in writing and stuck in writing
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, August 16, 2024
Hello,
We are sorry for the inconvenience caused to you. Please be informed that slow poor or slow speeds can be caused by: Host device port speed, Format and file system, Directory with lots of small files, Deeply nested directory, USB cable too long ,Not enough free space on the drive ,Connected to slower USB port etc.
Please refer to the mentioned link below to know the Common Causes of Slow External and USB Flash Drive Performance and Data Transfer Rates:
https://support-en.wd.com/app/answers/detailweb/a_id/17047/related/1
You may also get in touch with our technical support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb) the customer support team get back to you in a earliest possible time.
We are sorry for the inconvenience caused to you. Please be informed that slow poor or slow speeds can be caused by: Host device port speed, Format and file system, Directory with lots of small files, Deeply nested directory, USB cable too long ,Not enough free space on the drive ,Connected to slower USB port etc.
Please refer to the mentioned link below to know the Common Causes of Slow External and USB Flash Drive Performance and Data Transfer Rates:
https://support-en.wd.com/app/answers/detailweb/a_id/17047/related/1
You may also get in touch with our technical support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb) the customer support team get back to you in a earliest possible time.
Written by a customer while visiting SanDisk
Customer Rating
3
Not a Proper Work All Time
on December 27, 2023
Posted by: akshay vanani
All times work at different speeds and the material also deteriorates in 4 to 5 months due to daily use.There are also problems in data storage due to insufficient speed
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, January 3, 2024
Hello,
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Ultra Dual Drive Luxe USB Type-C 32GB Flash Drive it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb . We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Ultra Dual Drive Luxe USB Type-C 32GB Flash Drive it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb . We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
Written by a customer while visiting SanDisk