Customer reviews from SanDisk
SanDisk - 32GB Ultra Luxe SDDDC4-032G-G46 USB 3.1 Dual A+C Flash Drive - Silver
Average customer rating
1.8
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
3
4 Stars
1
3 Stars
4
2 Stars
4
1 Star
21
16%of customers recommend this product.
(
3 out of
19)
Customer Reviews for SanDisk - 32GB Ultra Luxe SDDDC4-032G-G46 USB 3.1 Dual A+C Flash Drive - Silver
Customer Rating
1
Not compatible with app
on April 3, 2025
Posted by: Ruben
Does not work with iPhone 15 pro. Downloaded the app and its not compatible won’t detect usb.
Response from SanDiskBy SM OLS, May 13, 2025
We are sorry to hear about your experience with the drive. Kindly be informed that the drive is compatible with iPhone 15 pro and there is no need to install any app since, it works with the Apple' s Files app. For instructions on how to use it: https://support-en.sandisk.com/app/answers/detailweb/a_id/50917 If you continue to face issues, please reach our support team directly at:https://support-en.sandisk.com/app/askweb
Written by a customer while visiting SanDisk
Customer Rating
2
Extremely slow write speed
on March 8, 2025
Posted by: Jimmy
Hardware and usability (dual USB) is great but performance in data transfer is horrible. Specifically write speed constantly oscillating so the graph looks like a sine wave. The speed never goes over 20 MB/s and is constantly dropping below 1 MB/s, and then goes back between 15 and 20 MB/s.
It works like this on both USB-C and USB -A connectors.
Reformatting the drive did not help.
Also there is no other software (like AV) or system interference because other drives (HDD, SSD, Flash) work much better and within their respective specs. So it must be related to the drive itself.
It works like this on both USB-C and USB -A connectors.
Reformatting the drive did not help.
Also there is no other software (like AV) or system interference because other drives (HDD, SSD, Flash) work much better and within their respective specs. So it must be related to the drive itself.
Response from SanDiskBy SM OLS, May 12, 2025
Thanks for your detailed feedback. We're glad to hear you like the dual USB design, but we're sorry the write performance isn't meeting your expectations. This could be a drive-specific issue. Please reach out to our support team(https://support-en.sandisk.com/app/askweb) so we can assist in troubleshooting or exploring alternative solutions for you.
Written by a customer while visiting SanDisk
Customer Rating
5
The Reliability and Accessibility Are Quite Well
on February 15, 2025
Posted by: Benjamin M
It is excellent for modern devices with copying their files from one to another. Besides, do wires not get in the way with modern devices and programming? At least files will copy and paste easier. Right, DOS?
I would recommend this to a friend!
Written by a customer while visiting SanDisk
Customer Rating
1
Slow speed. Impossible to use.
on January 13, 2025
Posted by: Dmitriy
Very bad device. I am disappointed. Write speed from 50 Mbit down till 3-4 and up and down... Temperature of writing device is impossible to touch. Never buy it again. (Bought 4 pieces 512Gb / 1Tb)
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, May 9, 2025
Sorry to hear this-performance and overheating issues are definitely not expected. We understand your frustration and appreciate you bringing it to our attention. Please reach out to our support team at: https://support-en.sandisk.com/app/askweb so we can look into it and make it right.
Written by a customer while visiting SanDisk
Customer Rating
1
So slow it becomes useless.
on January 6, 2025
Posted by: mikno
The 512 gb is Extremly slow, allmost useless.
it is a crappy device made for the dustbin
I have the similar sandisk 128 gb in plastic and that one performs very fast as a usb-c drive shpuld do.
it is a crappy device made for the dustbin
I have the similar sandisk 128 gb in plastic and that one performs very fast as a usb-c drive shpuld do.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, May 8, 2025
We're sorry to hear about the performance issues with your 512GB drive-this isn't the experience we want you to have. Please contact our customer support team-we'd like to help troubleshoot the issue and explore possible replacement options if needed.
Written by a customer while visiting SanDisk
Customer Rating
1
Waste of time and money
on September 23, 2024
Posted by: Never
JUNK, will not mount to iphone15 In spent of downloads and hours online.
No, I would not recommend this to a friend.
Written by a customer while visiting SanDisk
Customer Rating
1
Very slow with stuck
on August 14, 2024
Posted by: Hasanbdw
Very slow very slow very slow and stuck in writing and stuck in writing and stuck in writing
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, August 16, 2024
Hello,
We are sorry for the inconvenience caused to you. Please be informed that slow poor or slow speeds can be caused by: Host device port speed, Format and file system, Directory with lots of small files, Deeply nested directory, USB cable too long ,Not enough free space on the drive ,Connected to slower USB port etc.
Please refer to the mentioned link below to know the Common Causes of Slow External and USB Flash Drive Performance and Data Transfer Rates:
https://support-en.wd.com/app/answers/detailweb/a_id/17047/related/1
You may also get in touch with our technical support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb) the customer support team get back to you in a earliest possible time.
We are sorry for the inconvenience caused to you. Please be informed that slow poor or slow speeds can be caused by: Host device port speed, Format and file system, Directory with lots of small files, Deeply nested directory, USB cable too long ,Not enough free space on the drive ,Connected to slower USB port etc.
Please refer to the mentioned link below to know the Common Causes of Slow External and USB Flash Drive Performance and Data Transfer Rates:
https://support-en.wd.com/app/answers/detailweb/a_id/17047/related/1
You may also get in touch with our technical support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb) the customer support team get back to you in a earliest possible time.
Written by a customer while visiting SanDisk
Customer Rating
1
ABSOLUTELY DOES NOT WORK WITH IPHONE 15.
on August 5, 2024
Posted by: Aggravating
ABSOLUTELY DOES NOT WORK WITH IPHONE 15.
ABSOLUTELY DOES NOT WORK WITH IPHONE 15.
ABSOLUTELY DOES NOT WORK WITH IPHONE 15.
Response from SanDiskBy SM OLS, August 8, 2024
Hello,
Please be informed that it supports. However, You need to use the native FILES APP to access and transfer. You can refer to the link below: https://support-en.wd.com/app/answers/detailweb/a_id/50917
If the problem persists, you may get in touch with our support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb).
Please be informed that it supports. However, You need to use the native FILES APP to access and transfer. You can refer to the link below: https://support-en.wd.com/app/answers/detailweb/a_id/50917
If the problem persists, you may get in touch with our support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb).
Written by a customer while visiting SanDisk