Customer reviews from spypoint.com
Spypoint - FLEX-S Trail Camera
Average customer rating
4.4
(343 Reviews)
Rating breakdown 343 reviews
5 Stars
248
4 Stars
44
3 Stars
13
2 Stars
11
1 Star
27
86%of customers recommend this product.
(
281 out of
327)
Customer Reviews for Spypoint - FLEX-S Trail Camera
Customer Rating
5
Great features, love the solar panel option
on October 4, 2023
Posted by: Tom S
from Wi
Gender:Male
Bought 2 Flex-s a month ago consistently delivers and like my micro the solar option allows me to avoid them reducing the risk of scent and spooking game
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, October 8, 2023
Hello, Tom S. What a beautiful pictures! We are delighted that you appreciate our models equipped with a solar panel, dedicated precisely to those spots you just want to stay out of until the time is right. Always make sure the panel will receive as much direct sunlight as possible; getting a minimum of 4 hours of daily direct sunlight is capable of providing you with season-long power autonomy. Thank you so much for taking the time to leave us a 5-star review. We truly appreciate your continuous support and trust in us. Have a great hunting season.
Written by a customer while visiting spypoint.com
Customer Rating
5
Fantastic trail camera
on December 21, 2023
Posted by: Andy A
from Uk
Gender:Male
Great trail camera videos and photos high quality, so easy to set up ,phone app gives you total control, and wildlife photos and videos transmitted directly to your phone, so you see nature as unreal time, highly recommended
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, December 30, 2023
Hello Andy A, These images that you have shared are magnificent! Thank you for sharing your experience with our units. We are very delighted, and it makes our day to hear that we were able to provide you with 5-star service. Thank you for taking the time to review our products; that means a lot to our team. Have a wonderful day.
Written by a customer while visiting spypoint.com
Customer Rating
1
Impressed With Camera & Features
on September 15, 2023
Posted by: JDMiller
from Kentucky
I’ve been running a SPYPOINT Cell Link for a few years and recently upgraded to the Flex S. The picture quality and speed are absolutely awesome. The overall camera features you get with this unit are everything you could want with a cell trail camera. The ability to change over to instant mode and check status or take a pic to make sure your camera is operating is a piece of mind. I’ve been getting as many as 250-300 pics daily with it set up on a mineral lick & water trough and solar battery life appears to be very good. Which I’m running good AA batteries as back up but at this point it will be a long list of circumstances for me to have to worry about using the back- up batteries. The internal solar battery is impressive. In my opinion SPYPOINT has done a great job with the Flex S with all the features a hunter would ever need.
I’ll also over the years I’ve had a few occasions to interact with SPYPOINT customer service using the online chat feature and have always received prompt and very helpful service. I would specifically give “Ann” that helped get this camera swapped over to my unlimited plan a big thank you. She was very helpful and in literally minutes had what I needed done. I personally hold SPYPOINT as the best & easiest customer service I’ve dealt with in 15 years of running cell cameras on my place.
Just a good company putting out some fantastic products.
I would recommend this to a friend!
Response from spypoint.comBy Customer care, September 26, 2023
Hello JDMiller, thank you for your great review, but we were wondering how we can improve to get a better rating. Do not hesitate to contact our customer service!
Written by a customer while visiting spypoint.com
Customer Rating
5
STAY AWAY!!! GARBAGE PRODUCTS!!
on October 15, 2023
Posted by: Woodsy777
purchased 3 cameras from this company. And all 3 have major issues.
Solar charging does not work on 2
1 camera lens is faulty and pictures are not visible
1 camera drains battery from full charge to 0 in less than 48 hours while it's in direct sunlight
All 3 stop taking pictures and shut down for no reason while having Ober 80% battery
If you switch from camera to video on the app, cameras stop working all together in all 3 cameras
When you shut them down to move them, you have to reformat every single camera to the chip, or they won't work again by just turning them back on.
There are more issues, but these are the ones that ruined my Intel for my week long hunt.
Andddd their customer service is garbage also! They told me to just go change them out for more junk products from wherever I bought them, and just dismissed me and end the conversation.
STAY AWAY FROM THESE CAMERAS!!! AND POST MY ISSUES ON EVERY FORUM YOU CAN!!
Solar charging does not work on 2
1 camera lens is faulty and pictures are not visible
1 camera drains battery from full charge to 0 in less than 48 hours while it's in direct sunlight
All 3 stop taking pictures and shut down for no reason while having Ober 80% battery
If you switch from camera to video on the app, cameras stop working all together in all 3 cameras
When you shut them down to move them, you have to reformat every single camera to the chip, or they won't work again by just turning them back on.
There are more issues, but these are the ones that ruined my Intel for my week long hunt.
Andddd their customer service is garbage also! They told me to just go change them out for more junk products from wherever I bought them, and just dismissed me and end the conversation.
STAY AWAY FROM THESE CAMERAS!!! AND POST MY ISSUES ON EVERY FORUM YOU CAN!!
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, October 17, 2023
Hello Woodsy777, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We appreciate the time you took to bring this to our attention, and we would like the opportunity to talk and investigate your feedback further. We have sent your feedback to our higher-up team to do a full investigation. We believe that open communication can help us identify opportunities for improvement. If you would be willing to contact us at https://www.spypoint.com/en/chat, we would be more than happy to explore possible solutions that might help resolve this situation for you.
Written by a customer while visiting spypoint.com
Customer Rating
5
The solar part the best no batteries to change out
on December 21, 2023
Posted by: Pastor Joe
from Virginia
Gender:Male
I was questioning the solar and cellular both in a camera until I set up and put on some fields. That a simplistic process to see what lurking in the wild wood. So I now have 6 and refereed 3 more to others. Here are just a few with 6 cameras I say got to use these cameras.
Response from spypoint.comBy CUSTOMER SERVICE, December 30, 2023
Hello Pastor Joe, Thank you for your valuable feedback. Our sincerest hope is that it helps each one of our customers accomplish their goals; your feedback has demonstrated that it does, and we appreciate you letting us know. We’re very grateful to have you as a valued customer and for your support. Have a wonderful day.
Written by a customer while visiting spypoint.com
Customer Rating
5
Simple quick setup
on December 21, 2023
Posted by: DannyB1964
from Georgia
Gender:Male
Been waiting to do this for years. And with the technology on today's trail cams it is a must.
It takes care of itself so you don't have too. Over a month into this one, it's still running at 100% with no reason to go to it. It works 24/7 and I have several nice Buck picture to motivate me.
Next year I will be better prepared than this one. Now that I have this.
It takes care of itself so you don't have too. Over a month into this one, it's still running at 100% with no reason to go to it. It works 24/7 and I have several nice Buck picture to motivate me.
Next year I will be better prepared than this one. Now that I have this.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, December 30, 2023
Hello DannyB1964, Amazing pictures! Thank you for sharing this with us. We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Thank you again, and have a wonderful day.
Written by a customer while visiting spypoint.com
Customer Rating
4
Ok so far
on March 3, 2024
Posted by: UsOutThere
from Lumsden Saskatchewan
Gender:Male
Bought 2 Flex S cameras for the solar feature
Returned both because solar did not function well. Ordered 2 more these 2 seem to be working a bit better. Solar panels seem a bit small to be able to maintain charge during moderate use. Picture quality is good. Camera sensitivity distance is very good, much more than 100 feet. Cellular range seems to be ok
Returned both because solar did not function well. Ordered 2 more these 2 seem to be working a bit better. Solar panels seem a bit small to be able to maintain charge during moderate use. Picture quality is good. Camera sensitivity distance is very good, much more than 100 feet. Cellular range seems to be ok
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, March 4, 2024
Hello, We truly value your detailed feedback regarding your experience with our Flex S cameras. While we regret any inconvenience caused by the initial units' solar feature, we're glad to hear that the replacements are meeting your expectations. Your positive comments on picture quality, camera sensitivity distance, and cellular range are encouraging for us. We take your observation about the size of the solar panels seriously and will definitely consider it for future product improvements. Thank you for sharing your pictures and feedback with us. Have a wonderful day.
Written by a customer while visiting spypoint.com
Customer Rating
5
Big features, huge value!
on May 28, 2024
Posted by: Chris in WI
from Central WI
Gender:Male
Trail cam evolution has come a long way in the past few years but I never considered cell cams to be worth the money until now! The SpyPoint Flex-S is a game changer for me! I set this camera out on a lease that is less than convenient to travel to, making the solar charged camera a huge reason driving my purchase. Batteries are expensive and expire quickly, but solar panel keeps this camera going! The app is extremely easy to use and set up, and is web based so I can access my pictures from my phone or computer as needed. On top of being so easy to use, the HD video is phenomenal quality! Spypoint offers a free photo plan, but the money I’m saving in gas to not have to drive 30+ miles to check the camera easily makes higher plans affordable! Oh, and this camera has GPS built in, so I know I can track it down if it happens to move from where I set it up!
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, May 28, 2024
Hello, Thank you immensely for taking the time to share your remarkable experience with the Flex-S camera. We're elated to learn that the solar charging feature has been instrumental in simplifying your monitoring process. Recognizing the expense and hassle of frequent battery changes, we engineered the Flex-S with solar technology to provide a sustainable and cost-effective solution for our users. We continuously aim to provide flexible options catering to our customers' diverse needs, and we're pleased to know that our plans align with your requirements, and that the ability to effortlessly access your images from any device adds a layer of convenience. We are deeply grateful for your support and trust in our brand. Have a wonderful day.
Written by a customer while visiting spypoint.com